Order No. 09 dtd.18.09.19
Authorized Representative of complainant filed hazira. Heard the ex-parte submissions advanced by Authorized Representative of complainant. It is submitted that complainant is a domestic category of consumer under Ops bearing consumer No. 01672200. The Ops are serving the bill upto Sept-2018 as per the meter reading. On subsequent months the Ops served monthly energy bills to the tune of Rs. 1392/- preparing on “average” consumption basis declaring the meter of the complainant also made an application to Op No.1 on 09.11.2018 to prepare the bill as per meter reading and Op No.1 instructed the complaint to met Op No.2, but yet no result and complainant preys this Forum for correction/revision of energy bills as per the meter reading.
Considering the submission and perused the documents filed into the dispute. Complainant filed attested photocopy of monthly bill for the month of July, October and Nov-2018 alongwith money receipts for the month of October and Nov-2018. Complainant also filed the attested photocopy of application addressed Op No.1 on 09.11.2018. In the case inhand it appears that, the monthly energy bills of the complainant for the month of Oct-2018 and onwards are prepared as “average” consumption basis as the meter was defective. But according to complainant the meter status is O.K. and is functioning normally. In the circumstances, we are of the opinion that, if the meter of the complainant is tested or checked by the appropriate authority on complying the formalities and thereafter if the meter is found to be O.K., the disputed period of energy bills be revised on accordance with the provisions of OERC-Code-2004.
Having observation reflected above, it is directed that complainant shall deposit the meter before the MRT authorities for its checkup on depositing the required fees and after obtaining the report dispute will be finalized as per our observation made above, till completion of the process, Ops are hereby directed not to take any coercive action against the complainant-consumer. It is also directed that the complainant-consumer will pay the monthly energy dues regularly. Six months time is allowed to comply the directions, failing which action be initiated against the defaulting parties as per the Provisions of C.P.Act-1986.
Accordingly, the Complaint is disposed of an ex-parte without any cost.
Pronounced in the open Court, this the 18th day of September,2019.
