Heard learned counsel for the appellant. None appears for the respondent.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The case of the complainant, in nutshell is that the complainant has got a Maestro Card operated under PNB,Bikanor,Rajstan that card covers accidental death of the account holder. It is alleged inter-alia that son of the complainant died on 15.05.2016 on road accident at Barkote and the claim was made thereafter. The OP repudiated the claim stating that it was not informed about the death of the son within stipulated period of 150 days from the date of occurrence as per the guideline issued by the OP. Challenging said repudiation as deficiency in service on the part of the OP, the complaint case was filed.
4. The OP filed written version denying all the allegations. They have averred that the complainant has not intimated about the death of the son of the complainant within 150 days for which they have repudiated the claim. At the same time they have admitted that the deceased was the account holder of a debit card under Bikanor State of Rajsthan. Therefore, they have no deficiency in service on their part.
5. After hearing both the parties, learned District Forum passed the following order:-
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“ Hence, it is order that, the case by the complainant is allowed. The Opp.Party is directed to pay the Personal Accident Claim amount of Rs.50,000/-(Rupees fifty thousand) for Master card holder and pay an amount of Rs.50,000/-(Rupees Fifty Thousand) only as compensation and Rs.3,000/- (Rupees Three thousand) only towards the cost of litigation expenses to the complainant within 30 days of receiving of this order, failing which the complainant is liable to proceed in due process of law. “
6. Learned counsel for the appellant submitted that learned District Forum failed to appreciate the submission of the appellant insptie of filing written version before it. According to him not only the complainant failed to inform about the death of the son but also has not made the Chief Manager,PNB,Bikanor as party as the account of deceased is maintained there. He further submitted that the case is bad for non-joinder of necessary party. According to him the consumer complaint is not maintainable. Therefore, he submitted to set-aside the impugned order by allowing the appeal.
7. Considered the submission of learned counsel for the appellant, perused the DFR and impugned order.
8. It is admitted fact that the deceased was a master card debit card holder under Bikanor in Rajstan. It is not in dispute that the account holder died on road accident at Barkote, in the district of Deogarh. It is not in dispute that the branch office of PNB has been made party in this complaint case.
9. When the branch office of the PNB is within the territorial jurisdiction of the learned District Forum and the occurrence took place within the jurisdiction of learned District Forum, Deogarh, the case is not barred U/S-11 of the Act. So far non-joinder of necessary party, the branch office of PNB is party to this case, the plea of the learned counsel for the appellant that the case is bad for non-joinder of necessary party falls flat. It is admitted fact that the complainant has intimated to the OP on 28.06.2016 whereas the death took place on 15.05.2016 as per the appeal memo and the complaint case has been already filed. Since, the death has been informed within 150 days from the date of death, the repudiation of this claim on the ground that matter of death not informed within such 150 days is absolutely deficiency in service on the part of the OP. Therefore, we find no merit in the appeal.
Hence, the impugned order is confirmed. Appeal stands dismissed. No cost.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.