NCDRC

NCDRC

RP/987/2010

SONAL MALHOTRA & ANR. - Complainant(s)

Versus

MALAYSIAN AIRLINES SYSTEM - Opp.Party(s)

MR. MANOJ KUMAR

31 Mar 2010

ORDER

Date of Filing: 05 Mar 2010

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. No. RP/987/2010
(Against the Order dated 17/12/2009 in Appeal No. 525/2008 of the State Commission Delhi)
1. SONAL MALHOTRA & ANR.A-1/254, Safdarjung EnclaveNew DelhiDelhi2. ASHISH PAHWA, S/O. LATE B.K. PAHWAA-38/1, SaketNew Delhi - 110017Delhi ...........Appellant(s)

Vs.
1. MALAYSIAN AIRLINES SYSTEM6th Floor, Dr. Gopal Das Bhawan, 28, Barakhamba RoadNew Delhi - 110001Delhi ...........Respondent(s)

BEFORE:
HON'BLE MR. JUSTICE ASHOK BHAN ,PRESIDENTHON'BLE MR. S.K. NAIK ,MEMBER
For the Appellant :MR. MANOJ KUMAR
For the Respondent :NEMO

Dated : 31 Mar 2010
ORDER

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          Petitioner, along with group of 6 passengers, had gone from Delhi to Bali (Indonesia) by Malaysian Airlines System, the respondent herein.  The Immigration Authorities at Indonesia did not permit entry to 2 of the passengers.  The petitioner filed a complaint against the respondents alleging that he was denied entry in Bali because passport did not have validity of more than 6 months.

          District Forum allowed the complaint.  On an appeal filed by the respondents, the order of the District Forum was reversed.  According to the petitioner he was orally informed that the entry was denied because his passport did not have the validity for 6 months.  Immigration Authorities of Indonesia did not indicate as to why the entry was being denied.  The stamp of the Immigration Department only says “denied entry”.  The State Commission, on the basis of these facts, concluded that there was no basis for assuming that the complainants were denied entry because the passport did not have the validity of more than 6 months.  That it was not possible to pinpoint the basis on which the petitioners were denied entry.

          We agree with the view taken by the State Commission.  There is nothing on record to show that the petitioners were denied entry because the passport did not have the validity for more than 6 months.  Dismissed.

 



......................JASHOK BHANPRESIDENT
......................S.K. NAIKMEMBER