Kerala

Thiruvananthapuram

CC/156/2021

Narayanan - Complainant(s)

Versus

Make my Trip - Opp.Party(s)

30 Jul 2021

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
SISUVIHAR LANE
VAZHUTHACAUD
THIRUVANANTHAPURAM
695010
 
Complaint Case No. CC/156/2021
( Date of Filing : 12 Apr 2021 )
 
1. Narayanan
Edpazhinji,Sasthamangalam,Trivandrum
...........Complainant(s)
Versus
1. Make my Trip
DLF cyber City
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Sri.P.V.JAYARAJAN PRESIDENT
 HON'BLE MRS. Preetha .G .Nair MEMBER
 HON'BLE MR. Viju V.R MEMBER
 
PRESENT:
 
Dated : 30 Jul 2021
Final Order / Judgement

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION

VAZHUTHACAUD, THIRUVANANTHAPURAM.

PRESENT

SRI. P.V.JAYARAJAN                                : PRESIDENT

SMT. PREETHA G. NAIR                          : MEMBER

SRI. VIJU V.R                                            : MEMBER

C.C. No. 156/2021 Filed on 12.04.2021

ORDER DATED: 30.07.2021

Complainant:

Narayan.R, S/o.Late R.Radhakrishnan Nair, “Parvanendu” PRA-53, Palottukonam Road, Edappazhinjy, Sasthamangalam.P.O., Trivandrum - 695 010.

 (Party in person)

Opposite parties:

Makemytrip.com, Make My Trip India Pvt. Ltd., Represented by its Managing Director, DLF Building No.5 Tower B, DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Hariyana 122 002.

 

The order delivered on 30/07/2021

ORDER

 

SRI. P.V. JAYARAJAN,  PRESIDENT:

           This complaint filed under section 35 of Consumer Protection Act 2019.  Stood over to this date for consideration and the Commission passed the following:  

  1. This complaint relates to alleged unfair trade practice and deficiency in service on the part of the opposite party online travel services company in levying commission charges styled as “ convenience or service charges” from the complainant for fights that have been cancelled by the airlines itself.  After admitting the complaint notice issued to the opposite party and the case was posted to 26/11/2021 for appearance of the opposite party.
  2. On 28/07/2021 the complainant filed IA.243/21 to advance the hearing date from 26/11/2021 with a memo stating that the dispute between the complainant and opposite party has been amicably settled.  The said IA for advance hearing was allowed by order dated 28/07/2021 and the matter is advanced from 26/11/2021 to this date i.e., 30/07/2021.
  3. The complainant submitted that the subject matter in the complaint has been amicably settled by the parties to the dispute, and hence the complainant is not indenting to further proceed with the complaint.  The complainant also filed a memo dated 28/07/2021 to that effect.  As the matter is settled between the parties and the complainant filed a memo not pressing the complaint, the complaint is liable to the dismissed.
  4. In the result the complaint is dismissed as not pressed.  No order as to cost.   

 

Dictated to the Confidential Assistant, transcribed by her, corrected by me and pronounced in the Open Court, this the 30th  day of July, 2021.    

                      Sd/-

                                                           P.V.JAYARAJAN                 : PRESIDENT

 

           Sd/-

PREETHA G. NAIR             : MEMBER   

 

                Sd/-

                                                                    VIJU V.R                       : MEMBER   

 

  

 

C.C. No. 156/2021

APPENDIX

 

  I      COMPLAINANT’S WITNESS:

                             NIL  

II       COMPLAINANT’S DOCUMENTS:

NIL

III      OPPOSITE PARTY’S WITNESS:

                             NIL

IV      OPPOSITE PARTY’S DOCUMENTS:

                             NIL

 

 

 

                                                                                                                  Sd/-

PRESIDENT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
[HON'BLE MR. Sri.P.V.JAYARAJAN]
PRESIDENT
 
 
[HON'BLE MRS. Preetha .G .Nair]
MEMBER
 
 
[HON'BLE MR. Viju V.R]
MEMBER
 

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