Orissa

Rayagada

CC/132/2018

Smt. Sujata Mohapatra - Complainant(s)

Versus

Majhi Gouri Telecom - Opp.Party(s)

Self

20 Dec 2018

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    FORUM, RAYAGADA,

STATE:  ODISHA.

C.C. Case  No. 132 / 2018.                                       Date.   27    .    12   . 2018.

P R E S E N T .

Dr. Aswini  Kumar Mohapatra,                                      President

Sri GadadharaSahu,                                                          Member.

Smt.PadmalayaMishra,.                                                  Member

 

Smt. Sujata Mohapatra,  D/O: Sri Rama Chandra Mohapatra, Raniguda Farm,  Dist: Rayagada, State:  Odisha.                                                                                                                                                                                                                                                                …….Complainant

Vrs.

1. The Proprietor, Majhigouri  Telecom  Hatipathar Road, Rayagada.
2. The Manager, Vivo  Care Centre, Rayagada.
3. The Managing Director, Vivo Mobile, Delta Towers, Sector-44, Gurgaon-122003.
4.                                                                                 

For the Complainant:- Sri Gangadhar Padhi, Advocate, Rayagada.

For the O.Ps:- In person.

.                                                           JUDGEMENT

The  present disputes emerges out of the grievance raised in the  complaint petition filed by the above named complainant alleging deficiency in service  against  afore mentioned O.Ps for  non rectification  of  defects in the  mobile set  which was found  defective   during warranty period.

The  complainant has filed memo stating that  after filing of the C.C. case before the forum the O.Ps have  rectified the defects of   the mobile set on Dt.20th. day  of  December, 2018 and   now he  need not interested to proceed the case further and prays the forum to drop the proceedings  against the O.Ps for the best interest of justice.

            On  perusal of the record  this forum   observed  as per the  instruction of the  complainant  the O.Ps are given proper service  in as much as the O.Ps have rectified  all defects of the mobile set  in question   to the satisfaction of the complainant & there is no defect in the said set. 

            The O.Ps  considering the exigencies   of  the matter with out any basis   in the right time properly settled the disputes  at his end to avoid further litigation by  over looking  all the deficiencies  without contesting the present case  in the sense of humanitarian point of view  by following  the principles of  natural  justice in view of justice as contemplated  the  Modos  Operandi  of the O.Ps   no doubt  worthy of credence.

            Heard. Perused the record and memo filed by the complainant. The memo is allowed. 

                Accordingly the present dispute mitigated  and the  case stands disposed    but O.Ps wriggled out of  liabilities & the  case closed against  them    as  the  complainant   do not want to  proceed  with  the case further against the O.Ps  after rectification the defects of the Mobile. Parties are left  to bear their own cost.

Dictated and corrected by me

Pronounced on this       27 ^th.         Day of       December,   2018.

               

                 

                Member.                                                             Member.                                      President