PRESENT:-

                   Complainant by Adv. Manish Gadre

ORDER BELOW EXHIBIT NO.1

(Per- Mr. S. S. Vyavahare, Hon’ble President.)                                                           

1.           Read complaint. Perused documents filed along with complaint. Heard complainant representative.
2.           Perusal of the complaint it is seen that the complainant who was intending to complete the course of beautician run by the opponent, has paid Rs.1,95,919/- to the opponent towards the fees for her course. The duration of the said course was for 18 months. It is contention of the complainant that she has agreed to pay fees in 14 months and installment of Rs.10,419/- per month. It is further contention of the complainant that opponent has agreed to complete the courses of hair dressing, skin, nail art, make-up, spa therapy, English speaking and personality development course. Besides that opponent has given guarantee for job and 200 hours of internship.
3.           According to the complainant right from the day of a training she noticed that, the training was not parted properly, the instructors were changing frequently, the instructor were not having adequate knowledge pertaining to the courses and there was no guarantee form getting job. Therefore there was no point in continuing the course. Due to the sub-standard training complainant has lost her faith. According to the complainant therefore the alleged act on the part of the opponent of not providing adequate courses and departing sub-standard education amounts to deficiency of service. The complainant therefore filed this complaint and claims refund of money with interest and compensation.
4.           From the contention of the complainant and the oral submissions on behalf of the complainant, in order to get ourselves clear we have called upon the complainant to produce broacher of her training program. Perusal of the training program it is seen that there is no provision for refund of money. Secondly it is also significant to note that, the complainant did not cancel her training, before joining the same nor it is a case of a complainant that no admission was given to her. On the contrary admittedly the complainant has spent considerable period for her training and she appears to have left the training as per her whims and fancy. Therefore in our considerate opinion even accepting the contention as it is prima facie case against the opponent for deficiency of service cannot be consider. Therefore we not admit the complaint.

ORDER

Complaint is not admitted.