BEFORE THE A.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION:HYDERABAD
F.A.No.813/2005 against C.D.No.24/2003 , DISTRICT CONSUMER FORUM, Krishna ,Machilipatnam. .
Between:
Goriparthi Lakshmi Suvarchala Devi,
W/o.late Narasimha Sastry,
Hindu, aged 39 years,
C/o.Purnachandra Rao,
21/123, Englishpalem,
Machilipatnam. .... Appellant/
Complainant
And
The Divisional Manager,
Life Insurance Corporation of India,
Divisional Office, Jeevan Prakash,
Kennedy road, Machilipatnam. ... Respondent/
Opp.party
Counsel for the appellant : Mr.M.Srinivas
Counsel for the respondent : Mr.K.R.Koteswara Rao
CORAM:HON’BLE JUSTICE SRI D.APPA RAO, PRESIDENT,
SMT.M.SHREESHA, HON’BLE MEMBER
AND
SRI G.BHOOPATHI REDDY, HON’BLE MEMBER.
FRIDAY, THE FIFTTEENTH DAY OF FEBRUARY,
TWO THOUSAND EIGHT.
ORAL ORDER: (Per Sri G.Bhoopathi Reddy, Hon’ble Member)
***
This is an appeal filed by the appellant/complainant under Section 15 of Consumer Protection Act, 1986 to modify the order passed by District Forum Krishna, Machilipatnam in C.D.No.24/2003 dt.23.12.2004 .
The appellant herein is the complainant before the District Forum. She filed a complaint under Section 12 of the Consumer Protection Act ,1986 to direct the opp.party to pay the policy amount of Rs.25,000/- each against the policy nos. 673589980 and 673590199 with interest at 12% p.a. from the date of death , compensation of Rs.20,000/- and costs.
The case of the complainant is as follows:
The complainant’s husband during his life time obtained two life insurance policies bearing nos.673589980 and 673590199 for Rs.25,000/- each commencing from 15.11.1999 and the complainant is the nominee under the said policies. The life assured died on 2.10.2000 while the policies were in force. .The complainant submitted her claims along with required documents to the opp.party. The opp.party repudiated the claims of the complainant stating that the life assured withheld the material information with regard to his health. The complainant preferred an appeal to the Zonal Manager of the opp.party . The Zonal Manager of the opp.party corporation sent a letter dt.30.5.2001 stating that the claim of the complainant will be referred to Mahcilipatnam Divisional office for settlement. The complainant issued registered legal notice to the opp.party demanding for redressal of her grievance for settlement of the policies . The opp.party sent a letter dt.22.11.2001 stating that the they have received communication from Zonal office that the decision of repudiating both claims by Divisional office was up held. Hence the complainant approached the District Forum to direct the opp.party to pay the policy amount of Rs.25,000/- each against the policy nos. 673589980 and 673590199 with interest at 12% p.a. from the date of death , compensation of Rs.20,000/- and costs.
The opp.party filed counter denying the allegations made in the complaint and contending that the life assured suppressed all the facts regarding his pre existing diseases The complainant has not submitted the information regarding the death of her husband in time. Hence the opp.party is not liable to pay the claim amounts. There is no deficiency in service on its part. . It prayed for dismissal of the complaint.
In support of the complainant’s claim she filed evidence affidavit and documents Exs.A1 to A5. The District Forum based on the evidence adduced and pleadings held that there was deficiency in service on the part of the opp.party and directed it to pay Rs.25,000/- against the policies bearing nos. 673589980 and 673590199 with interest at 9% p.a. from the date of complaint i.e. 13.3.2003 till realisation and Rs.1000/- towards costs.
Aggrieved by the said order the complainant preferred this appeal contending that the order of the District Forum is contrary to law and weight of evidence. The District Forum ought to have decreed to pay Rs.25,000/- principle sum assured on each policy and also the consequential benefits which accrued on each policy as per terms and conditions of policies.. Since the appellant has taken Jeevan Mitra Tripple cover policies covered under table no.133, the complainant is entitled for three times the maturity value of the sum assured in case of death before the maturity and the said fact was not considered by the District Forum. She prayed to allow the appeal by directing the opp.party to pay sum assured of Rs.25,000/- on each policy nos. 673589980 and 673590199 and other consequential benefits which are accrued as per terms and conditions of the policies.
The point for determination is whether the appellant is entitled for Jeevan Mitra Triple cover policies and entitled for three times to the maturity value of the sum assured ?
There is no dispute with regard to the complainant has obtained two Jeevan Mitra Tripple cover policies, each policy for an amount of Rs.25,000/- . During the validity of policies after the demise of life assured the complainant has submitted claims before the insurance company claiming policy amounts. The opposite party repudiated the claims on the ground that the life assured withheld the material information with regard to his health. The District Forum has partly allowed the complaint directing the insurance company to pay Rs.25,000/- against two policies along with interest at 9% p.a. and Rs.1000/- towards costs. The appellant contended that after death of her husband she has submitted claims before the insurance company claiming insurance policy amounts along with consequential benefits , the District Forum has not awarded consequential benefits hence the order of the Dist Forum be modified . Submission made by the appellant is concerned the relevant document is Ex.A1 legal notice dt.15.10.2001 issued to the opposite party prior to filing of the complaint. . We have perused Ex.A1 . In the said notice the complainant has taken a plea to pay the insurance claim amount only . Apart from this in the complaint also it is prayed to direct the opp.party to pay the amounts under two policies with simple interest , Rs.20,000/- towards mental agony and costs. There was no specific mention in the complaint for a direction to pay the Jeevan Mitra Tipple Cover Policy benefits. The appellant is now seeking to modify the order by granting consequential benefits under the policies which was not asked earlier in the complaint. The District Forum elaborately discussed and given finding . There are no reasonable grounds to interfere with the order passed by the District Forum.
In the result appeal is dismissed. Order of the District Forum is confirmed . In the circumstances no costs. Time for compliance six weeks.
PRESIDENT LADY MEMBER MALE MEMBER
Dt.14.2.2008
Pm*