Kerala

Trissur

op/03/390

Kamarunissa - Complainant(s)

Versus

KSEB - Opp.Party(s)

P. U. Ali

28 Aug 2008

ORDER


CONSUMER DISPUTES REDRESSAL FORUM
Ayyanthole , Thrissur
consumer case(CC) No. op/03/390

Kamarunissa
...........Appellant(s)

Vs.

KSEB
Asst. Engineer
...........Respondent(s)


BEFORE:
1. Padmini Sudheesh 2. Rajani P.S.

Complainant(s)/Appellant(s):
1. Kamarunissa

OppositeParty/Respondent(s):
1. KSEB 2. Asst. Engineer

OppositeParty/Respondent(s):
1. P. U. Ali

OppositeParty/Respondent(s):




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ORDER

By Smt. Padmini Sudheesh, President The complainant has an electric connection vide consumer No.2535. The said connection is for agricultural purposes and the tariff fixed is V. Later without any reason the respondents has changed the tariff to VII and compelled to remit the bill under VII tariff. This act or respondents is unfair and deficiency in service. Subsequently complainant has applied to reinstate the tariff to V, but they imposed certain conditions to fulfill. But the complainant is not liable to do that. Hence this complaint. The version filed by respondents is as follows: 2.The complainant had misused the electricity for domestic purposes. It was find out by the KS.E.B. officials on 7/2/03. The copy of inspection report served to the complainant, but refused to accept. The letter showing change of Tariff also refused and affixed on the Motor shed. But she has not remitted the bill amount. When the complainant put an application to reinstate the tariff to V a reply was given to comply some conditions. But it was not done. If she is ready to act as per the conditions the Board is ready to change the tariff from VII to V. Hence dismiss the complaint. 3. The points for consideration are : 1) Is there any deficiency in service ? 2) If so reliefs and costs ? 4. The evidence consists of Exhibits P1 to P14 and Exhibits R1 to R6. 5. Points : The grievance of the petitioner is change of Tariff. According to her without any basis the tariff has changed to VII from V. In the version K.S.E.B. has stated about the inspection and misuse of electricity. Exhibit R2 is copy of Mahazar, in which it is stated that the complainant refused to accept the copy. In the counter it is stated that due to her refusal, it was affixed on the Motor shed. Yet complainant has acted ignorance about these facts. There was misuse of electricity by the complainant. She had used the electricity unauthorisedly for non-agricultural purposes and tariff has changed. In Exhibit R2 the details of inspections are mentioned. Exhibit P13 is the short assessment bill in which the details of energy used were stated. Exhibit P9 is a letter from KSEB to the complainant. In this letter KSEB wanted to implement certain things by the complainant. If those things were done, they were ready to change the tariff from 7 to 5. This also established the version of respondents. From this letter it is very clear that there was misuse of electricity and the complainant is liable to remit the amount sought by the KSEB. There is no deficiency in service on the part of respondents. 6. In the result the complaint is dismissed and the complainant is directed to remit Exhibit P13 and P14 bill amount by three consecutive instalments. The first instalment shall remit on or before 29/9/08. The electricity connection shall not disconnect until payment. No order as to cost and compensation. Dictated to the Confdl. Asst., transcribed by her, corrected by me and pronounced in the open Forum this the 28th day of August 2008.




......................Padmini Sudheesh
......................Rajani P.S.