Kerala

Trissur

CC/07/761

Shaji.J.Kodankandath - Complainant(s)

Versus

Koyenco Auto Pvt Ltd - Opp.Party(s)

P.S.Shemitha

18 Apr 2008

ORDER


CONSUMER DISPUTES REDRESSAL FORUM
Ayyanthole , Thrissur
consumer case(CC) No. CC/07/761

Shaji.J.Kodankandath
...........Appellant(s)

Vs.

Koyenco Auto Pvt Ltd
General Manager
The Manager
...........Respondent(s)


BEFORE:
1. Padmini Sudheesh 2. Rajani P.S.

Complainant(s)/Appellant(s):
1. Shaji.J.Kodankandath

OppositeParty/Respondent(s):
1. Koyenco Auto Pvt Ltd 2. General Manager 3. The Manager

OppositeParty/Respondent(s):
1. P.S.Shemitha

OppositeParty/Respondent(s):




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ORDER

By Smt. Padmini Sudheesh, President. The Petitioner is a reputed and well-known lawyer and was also the former State General Secretary of Youth Congress (I). For purchasing a car he contacted with the sales executives and some other officials of respondents who believed him that respondents have got a good show room and service station with all facilities at Thrissur for the said car. He was also assured that four free services will be provided to the vehicle at respondent’s Thrissur service station within the period when the vehicle covers 20000 Km. Upon the assurances of the respondents he had purchased a Tata Indica Turbo Car. First time the service was done in the service station at Thrissur without any delay and to his satisfaction. But later the service from Thrissur station was not easy and told that they are not having sufficient employees and asked to bring the vehicle on some other day. On the said day he brought the vehicle, but they told to take the vehicle to the office at Ernakulam for its second service. On the date suggested by them for the service he was not in apposition to take the advantage because the car covered the required Km. The third service was offering at 15000 Km. The second service benefit was lost due to the negligence and deficiency of service on the part of the respondents. Huge financial loss, mental agony and strain were suffered due to the acts of the respondents. This is valued at Rs.20000/-. Lawyer notice was sent to the second respondent. No reply, no remedy. Hence the complaint. 2. The notice issued from the Fourm is accepted by all the respondents. When the case is called on 15/10/07 all are absent and set exparte. 3. To prove the case, the petitioner has filed affidavit and three documents, which were marked as Exts. P1 to P3. 4. Heard the Counsel. 5. The main relief sought by the petitioner is getting next free service of his car from the service station of Thrissur. He also claims compensation for the negligence, mental agony and also for costs. 6.Since the respondents are exparte, they have not adduced any evidence. So the petition is allowed and the respondents are directed to provide the next free service to the petitioner’s Tata Indica Turbo Car bearing Registration No.KL-8-AL-2205 at Thrissur service station and pay Rs.10, 000/- towards compensation, Rs.250/- as costs. Dictated to Confidential Assistant, transcribed by her, corrected by me and pronounced in the open forum this the 18th day of April 2008.




......................Padmini Sudheesh
......................Rajani P.S.