Orissa

Jagatsinghapur

CC/15/2020

Udayanath Swain - Complainant(s)

Versus

Junior Manager Electrical section Balikuda - Opp.Party(s)

Mr.N.R.Mohapatra

23 Aug 2022

ORDER

                                                                                                     JUDGMENT

 

            Complainant has filed this consumer complaint U/s.12 of C.P. Act, 1986 seeking the following reliefs:

            “Direct the opposite parties to issue the correct electric bill from March, 2017 to till 20.12.2019 and also supply the new meter to the house of the complainant and pay Rs.50,000/- towards the mental agony and harassment and Rs.10,000/- towards litigation fees”.

            The brief fact of the complainant case is that complainant is a consumer under the electricity department having domestic consumer No.04139461. The opposite parties supplied electricity to the complainant’s house and collect the electricity bills. The opposite parties without verifying the records illegally demanded Rs.11,108.44 paisa upto December, 2014 and further issued a disconnection notice for which the complainant approached the opposite party No.2 but he did not hear the prayer of the complainant for which the complainant filed a misc case and obtain an interim order and on depositing Rs.5,000/- the opposite parties did not disconnect the electricity supply. The complainant deposited Rs.5,000/- vide receipt No.038764 dt.15.3.2017 in which the bill collector also mentioned “the demanded amount was cleared up till March, 2017”.

            The opposite party No.1 supplied the meter which was defective the complainant informed about the defective meter and the opposite party install another meter which was also defective. The bill was on average basis.

            The opposite party on 20.12.2019 issued another notice to pay Rs.41,042/- outstanding against the complainant up to Nov.2019 otherwise the power supply will be disconnected to the premises of complainant.  

            Notice was issued to opposite parties on 13.01.2020. The opposite parties in it’s written statement states that presently arrear outstanding was Rs.37,271/- on complainant as on February, 2020. The opposite parties also admitted that meter was not installed and from the electricity bill it also revealed that the electricity bill was on average basis for which actual consumption was not calculated which is negligence on the part of opposite parties and deficiency in service on the part of opposite parties.

            Therefore we direct the opposite parties to install a meter immediately and after calculating the bills for six consecutive months on actual basis shall recalculate the pending bills and correct the electric bill from March, 2017 to 20.12.2019. With the aforesaid observation and direction the complaint is disposed of. No cost.

 

            Pronounced in the open Commission on this 23^rd August, 2022.