Delhi

West Delhi

CC/18/108

SUSHIL KUMAR - Complainant(s)

Versus

JUJ BATTERIES - Opp.Party(s)

13 Jul 2018

ORDER

 

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (WEST)

150-151; COMMUNINTY CENTER ; C-BLOCK; JANAK PURI; NEW DELHI

 

CASE NO. 108/18

Sh.Sushil Kumar    

S/o Sh. Mangat Ram  

R/o WZ-283/42 Vishnu Garden                                             Maddi Wali Gali No.3   

New Delhi-110018                                 ..... Complainant

 

VERSUS

Juj Battery, WZ-93                                                             

Tagore  Garden                                                                               

Main Najafgarh Road                                                                    

Metro Pillar  No. 425,                                                                     

  New Delhi-110027                                                …..   Opposite Party

 

  

 

O R D E R

K.S. MOHI, PRESIDENT

The complainant has filed the present complaint against the O.P under section 12 of Consumer Protection Act, 1986.  The facts as alleged in the complaint are that  he has purchased one

EM-500LExide battery under warranty for three years. The said battery did not function properly as a result he approached OP for replacement  but despite repeated calls  being  made by complainant  needful was not done by the OP. The complainant has suffered a lot due to  the defective  Jug  battery.  When he  

made complaint to op on 26.02.2018 it was revealed  that battery sold to complainant was a defective .  Since the battery was not replaced he also lodged FIR against OP, therefore, he approached this Forum for redressal of his grievances. 

                                  Notice of the complaint was sent to OP on 29.05.2018.  Counsel for OP appeared and stated that OP shall repair the battery within one week and on 06.07.2018 the Counsel  undertook to replace the battery within one week.

On 13.07.2018  complainant appeared before the fora and submitted that yesterday  night  OP replaced  the service battery  with new one  and that he was fully  satisfied with the new battery installed by OP but submitted that he should  be reasonably compensated  for   inconvenience  suffered by  him due to non availability  of service battery  since filing of he complaint till 09.06.2018 when the service battery  was installed by the OP.  

The complaint was instituted in this Fora on 23.03.2018 and the service battery  as admitted by complainant  was installed by OP  on 09.06.2018  and new battery was replaced on 12.07.2018. The record indicates that complainant   remained without service battery for about three months for which he needs to be compensated.  We are of the opinion that to meet the ends of the justice it would be appropriate to compensate the complainant by awarding an amount of                    Rs. 2,000/-

                                                               Copy of this order be sent to the parties as per rules.

  Announced this__13____ day of ___July______ 2018.

 

( K.S. MOHI )             (PUNEET LAMBA)                                                                                                                            PRESIDENT           MEMBER