Orissa

Rayagada

CC/99/2017

Smt. Bhagyalakshmi Purohi - Complainant(s)

Versus

JE Electrial - Opp.Party(s)

Self

16 Dec 2020

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    COMMISSION, RAYAGADA,

STATE:  ODISHA. PIN No. 765 001.

C.C. Case  No. 99 / 2017.                                         Date.   16 .  12   . 2020.

P R E S E N T .

Sri Gadadhara  Sahu,                                         President –in-charge

Smt.   Padmalaya  Mishra,.                                Member

 

Smt. Bhagyalakshmi   Purohit,    W/O: Late Purna Chandra  Purohit, At: Neelachakra Nagar, Marathiguda, Gunupur, Dist:  Rayagada.                                                                           

…….Complainant

Vrs.

1.The Junior Engineer, Electrical Section,Southco., Gunpur, Dist: Rayagada.

2.The Executive Engineer,  Electrical Division, SOUTh.Co., Rayagada.

…..Opp.  Parties

Counsel for the parties:                                 

For the complainant: - Self..

For the O.Ps  :- Sri Ashish Panda, Deputy  Manager, Legal, Rayagada

                                                J u d g e m e n t.

          1.The  present disputes arises out of the complaint petition filed by the above named complainant alleging deficiency in service  against  afore mentioned O.Ps for non  revision of   Electrical bill  vide  consumer No. 313101220158.

2.Upon  Notice, the O.Ps  filed  written version through their legal officer  in which  they refuting allegation made against them.  The O.Ps    taking one and another pleas in the written version   sought to dismiss the complaint as it is not maintainable  under the C.P. Act, 1986. The facts which are not specifically admitted may be treated  as denial of the O.Ps .   Hence the O.Ps   prays the forum to dismiss the case against  them  to meet the ends of justice.

Heard arguments from the learned counsels for   both the  parties.       Perused the record, documents, written version  filed by the parties. 

This forum  examined the entire material on record  and given  a thoughtful consideration  to the  arguments  advanced  before us by  the  parties touching the points both on the facts  as well as on  law.

 

         FINDINGS.

                3.Undisputedly  the complainant  is  a  Electrical  consumer  vide  consumer No. 313101220158  and availed service  of the O.Ps  on payment  of  monthly  electrical  energy  charges.

          4.The main grievance of the  complainant  was that   the O.Ps had  sent  bills  in the month of  April, 2014 a sum of Rs.9,667/- and  in the month of   February, 2017 a sum of Rs.31,595/- which was  completely excessive .  After  receipt of the bills  the complainant approached the  O.Ps  for revision of the bill,  but  the O.Ps are paid deaf ear  and  had not  revised the above bill.  Hence this  C.C. case.

          5.The  O.Ps  in their written version  contended that  on considering the grievances  in the year 2014 and statement of billing during the period from  September, 2013 to January, 2014 provisional billing was done..  As per  the rule and regulation  taking the average consumption for  three months the bill has been revised and corrected in the month of March, 2014.  Since the bill has been revised  and effected in the monthly  bill  of the consumer after  duly considering  the allegation.

          6.This forum observed  after  filing  of the C.C. case the O.Ps have revised the  electrical  bill   and there is  no deficiency  in service on the part of the O.Ps.

          7.Hence to meet the  ends of justice  the following  order is passed.

                                                O R D E R

                In  resultant the complaint petition  is allowed   in part  on  contest.

                The  complainant is directed to deposit the revised bill  in the counter of the O.Ps.                Parties  are left to bear their own cost.

                 The entire directions shall be carried out with in 30 days from the  date of receipt   of this order.

                Dictated and  corrected by me.

                Pronounced in the open forum on       16^th.       day of    December, 2020.

 

 

                                                                   MEMBER                                                PRESIDENT