Haryana

StateCommission

A/889/2017

PUNJAB NATIONAL BANK - Complainant(s)

Versus

JAGDISH CHANDER - Opp.Party(s)

BHUSHAN BHATIA

07 May 2018

ORDER

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA

         

                                       

First Appeal No  : 889 of 2017

Date of Institution: 27.07.2017

Date of Decision : 07.05.2018

 

 

Punjab National Bank, a body corporate constituted under the Banking Companies (Acquisition & Transfer of Undertaking) Act, 1970 having its Head Office at 7, Bhikaji Cama Place, New Delhi and having its branches at different places including one at Hisar Cantt, Hisar through its Constituted Attorney/Officer Sh. Deepak Khosla.

                   Appellant-Opposite Party

Versus

 

Jagdish Chander son of Sh. Shanu Ram, resident of P-71/14, MES Colony, Hisar Cantt, Hisar.

Respondent-Complainant

 

 

 

CORAM:             Hon’ble Mr. Justice Nawab Singh, President.

                             Shri Balbir Singh, Judicial Member.

 

 

Argued by:          Sh. Sikander Bakshi, Advocate for the appellant.

                             Sh. C.R. Narwal, Advocate for the respondent.

 

 

                                                   O R D E R

 

 

NAWAB SINGH J, (ORAL)

 

          By filing this appeal, Punjab National Bank, Hisar Cantt.-opposite party-appellant (for short ‘Bank’) has challenged the order dated June 22^nd, 2017 passed by District Consumer Disputes Redressal Forum, Hisar (for short ‘District Forum’), whereby it directed the Bank to pay Rs.99,500/- alongwith interest at the rate of 9% per annum from the date of filing the complaint, that is, October 07^th, 2015 till its realization and Rs.3,000/- harassment to Jagdish Chander-complainant on account of deficiency in service on the part of the Bank.  

2.      The complainant had a saving account in the Bank having Account No.4167000100051616. On October 28^th, 2014, the complainant deposited an amount of Rs.3,49,500/- in Account No.20006666215 through Real-Time Gross Settlement (RTGS) by filling application form (Exhibit R1) himself. The amount was credited to the account of the beneficiary. Lateron, the complainant moved an application (Exhibit R7) stating that on account of his fault, he wrongly mentioned the aforesaid account number, whereas, it was 20066666215. On receipt of the said application, the Bank by its efforts got credited Rs.2,50,000/- in the account of the complainant. The remaining amount of Rs.99,500/- was withdrawn by the person, in whose account the amount was deposited. In view of this, there was no deficiency in service on the part of the Bank.  The District Forum fell in error in allowing the complaint. 

3.      For the reasons recorded supra, the appeal is accepted, the impugned order is set aside and the complaint is dismissed.

4.      The statutory amount of Rs.25000/- deposited at the time of filing the appeal be refunded to the appellant against proper receipt and identification in accordance with rules.

 

Announced 07.05.2018

(Balbir Singh) Judicial Member

(Nawab Singh) President

UK