Before the District Consumer Disputes Redressal Forum, Rohtak.
Complaint No. : 281.
Instituted on : 18.05.2016.
Decided on : 13.03.2018.
Karambir son of Sh. Kidar Singh resident of village Jagsi, Tehsil Gohana, Distt. Sonepat.
………..Complainant.
Vs.
- ING VYSYA Life Insurance company Ltd., Ashok Plaza, 1st Floor Delhi Road Rohtak-124001.
- Exide Life Insurance Company Limited 3rd Floor, Jp Techno Park, No.3/1, Millers Road, Bengaluru-560001.
……….Opposite parties.
COMPLAINT U/S 12 OF CONSUMER PROTECTION ACT,1986.
BEFORE: SH.RAJBIR SINGH DAHIYA, PRESIDENT.
MS. KOMAL KHANNA, MEMBER.
Present: Sh.Sandeep Saini Advocate for the complainant.
Sh.Naveen Chaudhary, Advocate for opposite parties.
ORDER
RAJBIR SINGH DAHIYA, PRESIDENT :
1. Brief facts of the complaint are that uncle of the complainant namely Rai Singh @ Raj Singh obtained a Life Insurance policy from the opposite party No.1 on dated 19.11.2012. That Rai Singh @Raj Singh expired on 03.01.2013 due to heart attack. The complainant being the nominee of the above said policy filed the claim with the opposite parties, but till date no claim has been released by the opposite parties. Hence the present complaint has been filed by the complainant with prayer to direct the opposite parties to make the payment of insurance amount alongwith interest, compensation and litigation expenses.
2. On notice opposite parties appeared and filed their written reply submitting therein that the complainant failed to complete the formalities and failed to provide the required documents despite their repeated requests and reminders. As such there is no deficiency in service on the part of opposite party and dismissal of complaint has been sought.
3. Both the parties led evidence in support of their case.
4. Complainant in his evidence has tendered affidavit Ex.CW1/A, documents Ex.C1 to Ex.C16 and has closed his evidence. On the other hand, ld. counsel for the opposite parties has tendered affidavit Ex.RW1/A, documents Ex.R1 to Ex.R10 and closed his evidence.
5. We have heard learned counsel for the parties and have gone through material aspects of the case very carefully.
6. At the outset we are concur with the objections of the opposite parties that the complainant has not submitted the necessary documents with the opposite parties for decision of the claim as is mentioned in the written statement by the opposite parties and also contested by ld. counsel for the opposite parties at the time of arguments. We direct the complainant to submit the relevant documents as early as possible and further direct the opposite parties that after receiving the relevant documents from the complainant, they shall take an appropriate decision within 30 days from the receipt of documents. Complaint is disposed of accordingly with the observation that in case the complainant not satisfied with the decision of the opposite parties he shall be at liberty to file the fresh complaint. Original documents exhibits submitted by both the parties shall be returned to them and photocopy of the same be placed on record.
7. Copy of this order be supplied to both the parties free of costs. File be consigned to the record room after due compliance.
Announced in open court:
13.03.2018.
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Rajbir Singh Dahiya, President
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Komal Khanna, Member.
