Delhi

New Delhi

CC/1163/2011

Abhinav Exports - Complainant(s)

Versus

Indusind Bank - Opp.Party(s)

26 Feb 2015

ORDER

CONSUMER DISPUTES REDRESSAL FORUM-VI

(DISTT. NEW DELHI), ‘M’ BLOCK, 1^STFLOOR,

VIKAS BHAWAN, I.P.ESTATE,

NEW DELHI-110002.

 

Case No.CC/1163/11                            Dated:

In the matter of:

M/s. Abhinav Exports,

E-37, Hauz Khas, New Delhi-110016

Through its Partner Sh. Ativ Malik

……..COMPLAINANT

       

VERSUS

M/s. Indusland Bank,

Dr. Gopaldas Bhavan, 28 Barakhamba Road,

Connaught Place, New Delhi-110001

                                        ……. OPPOSITE PARTY

 

ORDER

President: C.K Chaturvedi

The Complainant which is a business arbitrarily dealing in import & export of handmade paper, opened EXIM current account with OP bank.  It is alleged that he was lined by Bank agents to open the account. He carried transaction in the A/C and then decided to close the a/c with balance of Rs.50,000/-. It is alleged that while returning this money bank debited Rs.2,714/- toward a penalty, which was not allegedly disclosed to him. The bank filed a reply explaining that it is a commercial transaction subject to terms of contract governing opening of current a/c for commercial purposes. It stated that complainant being in export & import business, consciously opens the account and is not a innocent illiterate entity. OP was asked to submit a/c opening form, which it has submitted with bank brochure explaining everything on the limit or request of business transaction is current account, which includes 0.30% as penalty for not doing business worth USD 20,000/-.

We have considered the matter in entirely and are of the view that complainant being business entity open the account for commercial purpose based on contract and is not a Consumer under Consumer Protection Act. Even otherwise, bank has acted according to contract & rules and no deficiency is committed by OP bank. The Complaint is dismissed.

File be consigned to record room.

Copy of the order be sent to the parties free of cost.

 

        Pronounced in open Court on 26.02.2015.

 

 

 

(C.K.CHATURVEDI)

PRESIDENT

 

 

(S.R. CHAUDHARY)                 (Ritu Garodia)

MEMBER                                  MEMBER