Chandigarh

DF-I

CC/213/2021

Vinod Kumar Aneja - Complainant(s)

Versus

Indian Railway Catering and Tourism Corporate Ltd, (IRCTC) - Opp.Party(s)

Sandeep Khunger

24 Jan 2024

ORDER

Consumer Complaint No.	:	CC/213/2021
Date of Institution	:	31.3.2021
Date of Decision	:	24.1.2024

               

1. Vinod Kumar Aneja son of late Sh. Ram Pal Aneja, resident of No.8392/A, Sunny enclave, Sector 125, Mohali, 140301.

2. Mohit Aneja son of Vinod Kumar Aneja resident of House No.8549, Sunny enclave, Sector 125, Mohali, 140301.

…. Complainants

V E R S U S

1.   Indian Railway Catering and Tourism Corporate Limited (IRCTC) having its head office at Indian Railway Catering and Tourism Corporation Ltd. 9^th floor, Bank of Baroda Building 16, Parliament Street New Delhi 110001 through its Chairman/Managing Director.

2. Indian Railway Catering and Tourism Corporate Limited (IRCTC) having its regional office at 2^nd floor Block-4, Paryawas Bhawan, Arera Hill, Bhopal 462011 through its CEO.

3.   Indian Railway Catering and Tourism Corporate Limited (IRCTC) having its Zonal office at 2^nd floor, New Administrative Building, Central Railway, CST, Mumbai 400001 through its CEO.

4.   Visa Alliance & Travel Services Pvt. Ltd. having its head office at 40, Shreeji Plaza, 2^nd floor, Tata Road No.1 Behind Roxy Theatre, Opera House, Mumbai 400004 through its representative Mr. Anish K. Babbar.

….Opposite Parties

 

CORAM :	SHRI PAWANJIT SINGH	PRESIDENT
	SHRI SURESH KUMAR SARDANA	MEMBER

                                                

ARGUED BY	:	Sh. Sandeep Khunger, Advocate for complainants
	:	Sh. Bhuwan Luthra, Advocate for OPs No.1 to 3.
	:	OP No.4 exparte.

Per SURESH KUMAR SARDANA, Member

1.     For the reasons stated in the order of even date, passed by this Commission in Consumer Complaint No.212 of 2021 titled as Parveen Aneja  & anr. vs. Indian Railway Catering and Tourism Corporate Ltd. & Ors.,  this consumer complaint is also partly allowed. A copy of that order is placed on the record, which shall be deemed to be a part of this order.

    Certified copies of this order be sent to the parties free of charge. The file be consigned.

 

sd/-  [Pawanjit Singh]

President

sd/-

[Suresh Kumar Sardana]

Member