Haryana

Kurukshetra

CC/55/2019

Vijay Sharma - Complainant(s)

Versus

India Infoline - Opp.Party(s)

In Person

30 Jul 2019

ORDER

BEFORE THE  DISTRICT CONSUMER DISPTUES REDRESSAL FORUM, KURUKSHETRA.

 

Consumer Complaint no. 55 of 2019.

Date of instt. 7.2.2019. 

                                                                   Date of Decision: 30.07.2019.

 

Vijay Sharma son of Sh.Siya Ram Sharma resident of H.No.965/12, Kalyan Nagar, Gali No.3, Ward No.27, District Kurukshetra. 

 

                                                                ……….Complainant.      

                        Versus

 

1. The Branch Manager, India Infoline Home Loans, Mugal Kenal SCO 408, Opposite Guru Harikishan Public School, Karnal.

 

2. Allahabad bank, Plot No.17, Sector-13, Urban Estate, Kurukshetra, Haryana.

 

..………Opposite parties.

 

       Complaint under section 12 of Consumer Protection Act.            

 

Before       Smt. Neelam Kashyap, President.    

                Ms. Neelam, Member. 

                Sh. Sunil Mohan Trikha, Member                                          

Present:     Complainant in person.

 Opposite parties ex-parte.

 

           

ORDER

                                                                         

                    This is a complaint under Section 12 of the Consumer Protection Act, 1986 moved by complainant Vijay Sharma against The Branch Manager, India Infoline Home Loans, the opposite parties.

2.             It is stated in the complaint that on dated 12.11.2018 he prepared a file to take a loan from India Infoline Home Loans, whose registration is 8655306.  It is further alleged that he submitted all the loan related documents and one blank cheque, which number is 20828.  It is further submitted that the above said company received Rs.6,000/- the charges of processing fee and also deducted Rs.5,900/- from his account after the loan approval.  It is further stated that the above said company on dated 14.11.2018 had deducted Rs.5,900/- from his Allhabad Bank account and also not give any approval.  It is further stated that he requested the ops to make payment of amount of Rs.5,900/-, but to no effect. Thus, it amounts to deficiency in service on the part of Ops Hence, this complaint.

3.              On presentation of this complaint notice of same was given to OPs.  OP No.1 failed to become present and as such, he was proceeded ex parte vide order dated 14.3.2019.  OP No.2 also failed to become present and as such, he was also proceeded ex parte vide order dated 12.7.2019.

4.             Complainant tendered into evidence affidavit Ex.CW-1/A and documents Aadhar Card Ex.C-1, Photo copies of messages Ex.C-2 & Ex.C-3 and closed his evidence.

 5.            We have heard the complainant and have gone through the record available on the file carefully.

6.             There is no rebuttal to the evidence led by the complainant.  Same is also not assailed by OPs.  In view of the same, we see the complaint moved by complainant as genuine.  The same is accepted and we direct the OP No.1 to refund of Rs.11,900/-. We also direct the op no.1 to further pay a sum of Rs.2,000/- as compensation for harassment and litigation expenses to the complainant. The order be complied within a period of 45 days, failing which penal action under Section 27 of the Consumer Protection Act, 1986 would be initiated against the opposite parties.  File be consigned to record after due compliance.  Copy of this order be communicated to the parties.   

Announced in open Forum:

Dt.: 30.7.2019.                                                   (Neelam Kashyap)

                                                                        President.

 

(Sunil Mohan Trikha),           (Neelam)       

Member                             Member.