DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (CENTRAL)
MAHARANA PARTAP BUS TERMINAL: 5th FLOOR.
KASHMERE GATE DELHI.
No. DF / Central/ 2015
ConsumerComplaint No | : | CC 230/2013 |
Date of Institution | : | |
| | |
Satish Kumar
S/o Late Gauri Shankar,
R/o C-1, Akriti Apartment,
Opposite Water Tank, Gandhi Nagar, Ghaziabad, UP
..........Complainant
Versus
- M. D. India Health Care Ltd
WEA Ground Floor,
Ganga Plaza, Karol Bagh, New Delhi
- Oriental Insurance Co. Ltd
Ambedkar Road, Ghaziabad, UP
..........Respondent/OP
BEFORE
SH. RAKESH KAPOOR, PRESIDENT
SH. S. N. SHUKLA, MEMBER
ORDER
Per Sh. RakeshKapoor, President
The complainant had taken up a happy family floater policy from OP2 which covered all the family member of the complainant . It is alleged by the complainant that his wife Smt. Deepa Sharma was admitted in a hospital in a under the supervisor of Dr. Keshav Das Sadhwani a nephrologist for kidney problems and had expired on 13.11.2012. The complainant had lodged a claim with the OP in respect of the expenses incurred on her treatment which was repudiated by OP2. Hence, the complaint.
OP2 has contested the complaint and has filed a written statement. It has claimed that the complaint is false and frivolous it has admit admitted that the complainant has purchased the happy family floater policy from it. It has also admitted that the above policy was a continuing on and was in a third consecutive year. It has not denied that the wife of the complainant was admitted in a hospital and had expired die to kidney problem. It has claimed that it has found it to be not payable as per exclusion clause no. 4.1 of the insurance purchased by the complainant. It has, therefore, justified its action of repudiation of the claim and has prayed that the complaint be dismissed.
We have heard arguments advanced at the bar and have perused the record.
The sole question for our consideration is as to whether the claim of the complainant has been rightly repudiated by the Ops . The Ops have taken refuge behind clause 4.1 of the policy of insurance purchased by the complainant clause 4.1 relates to pre-existing health condition or disease or ailment/ injuries. It reads as under:-
4.1Pre-existing health condition or disease or ailment / injuries:
Any ailment / disease / injuries / health condition which are pre-existing (treated / untreated, declared / not declared in the proposal form), when the cover incepts for the first time are excluded upto 4 years of this policy being in force continuously.
For the purpose of applying this condition, the date of inception of this Mediclaim policy taken shall be considered, provided the renewals have been continuous and without any break in period.
This exclusion will also apply to any complications arising from pre existing ailments / diseases / injuries. Such complications will be considered as a part of the pre-existing health condition or disease. To illustrate if a person is suffering from hypertension or diabetes or both hypertension and diabetes at the time of taking the policy, then policy shall be subject to following exclusions.
Diabetes | Hypertension | Diabetes & Hypertension |
Diabetic Retinopathy | Cerebro Vascular accident | Diabetic Retinopathy |
Diabetic Nephropathy | Hypertensive Nephropathy | Diabetic Nephropathy |
Diabetic Foot /wound | Internal Bleed/ Haemorrhages | Diabetic Foot |
Diabetic Angiopathy | Coronary Artery Disease | Diabetic Angiopathy |
Diabetic Neuropathy | | Diabetic Neuropathy |
Hyper / Hypoglycaemic shocks | | Hyper / Hypoglycaemic shocks |
| | Coronary Artery Disease |
| | Cerebro Vascular accident |
| | Hypertension Nephropathy |
| | Internal Bleeds/ Haemorrhages |
A perusal of the aforesaid clause makes it amply clear that expenses on any ailment/ disease which are pre-existing at the time of the initiation of the policy have to be excluded up to a period four years. Since, the policy purchased by the complainant had not completed four years and since the wife of the complainant had suffered from hypertensive nephropathy, in our considered opinion OP2 was justified in repudiating the claim lodged by the complainant. We, therefore, see no merits in this complaint. The same is hereby dismissed.
Copy of the order be made available to the parties as per rule. File be consigned to record room.
Announced on.....................
(S N SHUKLA) (RAKESH KAPOOR)
MEMBER PRESIDENT