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Sunita Devi filed a consumer case on 10 Jan 2017 against Indane Shaheed Shyam Singh Indane Gas Agency in the StateCommission Consumer Court. The case no is CC/84/2014 and the judgment uploaded on 24 May 2017.
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA.
Complaint No.84 of 2014
Date of Institution:27.08.2014
Date of Decision: 10.01.2017
1. Sunita Devi W/o late Sh.Kanwal Singh, r/o H.N0.43, Village Joniyawas, V.P.O. Jotala, Police Station Farrukhnagar, Tehsil Farrukhnagar, Distt. Gurgaon.
2. Deepanshu aged years son of Late Sh.Kanwal Singh through her mother Sunita Devi being natural guardian, r/o H.No.43, Village Joniyawas, V.P.O. Jatola, Police Station Farrukhnagar,Tehsil Farrukhnagar, Distt.Gurgaon.
…..Complainants
Versus
1. Manager, Indane Shaheed Shyam Singh Indane Gas Agency, Shop No.11, Near Bus Stand, Farruk Nagar, Distt. Gurgaon.
2. Indian Oil Corporation Limited through chief Area Manager, Karnal Area Office,Village Kond, Assand road, P.O. Gharunda, Distt. Karnal.
3. Indian Oil Corporation Ltd, Corporate Office, 3079/3, J.B. Tito Marg, Sadiq Nagar, New Delhi 110049.
4. United India Insurance Company Limited, through its Regional Manager Divisional Office Nop.17, 266 Candana Building, 1st Floor, Dr. D.N.Road, Fort Mumbai.
Second Address
United India Insurance Company Limited, 417 Qutub Plaza, DLF Phase-1, Gurgaon.
…..Opposite Parties
CORAM: Mr. R.K.Bishnoi, Judicial Member.
Mrs.Urvashi Agnihotri, Member.
For the parties: Mr.Sandeep Kotla, Advocate counsel for the complainants.
Mr.Gobind Dhanda, Advocate counsel for the opposite party No.1.
Mr.M.S.Rana, Advocate, counsel for the opposite party Nos.2 and 3.
Mr. Nitin Gupta, Advocate counsel for the opposite party No.4.
O R D E R
R.K.BISHNOI, JUDICIAL MEMBER :-
The complainants have come for compensation to the tune of Rs.40/- lacs alongwith the interest @ 12% p.a. from the date of incident besides litigation expenses to the tune of Rs.33,000/-. It is alleged that complainant (not mentioned which one) obtained LPG connection from opposite party (O.P.) No.2. The same was checked and inspected by dealer on 29.05.2013 and charged Rs.240/- in lieu of change of rubber tube and washers. On 08.02.2014 gas was booked with O.P.No.2 which was delivered and installed by it’s staff. On 20.09.2014 her husband Kanwal Singh was working in the filed alongwith his father Deen Dayal and brother. After shifting the water they all came to room constructed in the fields due to excessive cold. His father (Deen Dayal) asked him (Kanwal Singh) to prepare tea. When he switched on gas fire broke out in the room due to leakage in gas. There was blast due to which they all received severe burn injuries. Initially they were taken to Samvit Healthcare from where Kanwal Singh was referred to Safdarjung Hospital, New Delhi. He was having 55% burns on face, neck, upper and lower limb but could not survive and expired on 24.02.2014 due to septicemia. More than Rs. Five lacs were spent on his treatment. Doctor sent ‘ruka’ (information) to police station (P.S.) on the basis of which DDR NO.33 dated 21.02.2014 was recorded. They informed O.P.No.2 about this incident on 11.03.2014. Fire broke out due to leakage of gas from pipe connecting cylinder to gas stove. They were informed that consumers and their family members were covered by insurance policy obtained by oil companies, in case of untoward incident and consumer is to inform distributor in writing immediately. LPG distributors are also having third party liability insurance to cover the loss in case of any incident. There are guidelines vide which single consumer is covered upto Rs.40/- lacs and in case of consolidated accident claim upto Rs.50/- lacs. As per newspaper dated 09.03.2014 and 31.05.2014 an aggrieved person/consumer is entitled for compensation upto Rs.40/- lacs. Claim was filed with LPG Distributor Farrukhnagar, but, same refused to receive the said claim, so that was sent through speed post. O.Ps. be directed to give compensation as mentioned above.
2. In reply it was alleged by O.P.No.1 that the compensation claimed by complainants is highly inflated and exaggerated to bring the complaint within the pecuniary jurisdiction of this commission. At the time of obtaining LPG connection complainant told her address as House No.136 village Joniawas but lateron shifted to House NO.43 village Joniawas, which is mentioned in the ration card. Mandatory inspection was done on 29.05.2013. Complainant booked a cylinder on 08.02.2014 which was taken by her father-in-law Deen Dayal from the godown on 11.02.2014, as discount of Rs.18/- is granted for taking cylinder from godown. The cylinder was not installed by it’s employees at the premises of the complainant. No incident took place due to leakage in the gas pipeline or cylinder. They did not receive burn injuries due to any incident due to leakage in gas pipe line. The place where incident took place, was never meant for installation of LPG connection because the same was granted for house and not the fields. It is having LPG dealers package policy from United India Insurance Company in case of third party liability to the tune of Rs.15/- lacs. The incident took place on 20.02.2014 whereas the information was given on 10.03.2014. Thereafter Raj Kumar Manager visited the spot alongwith photographer and it was found that gas stove, regulator and cylinder were intact. They were in proper condition as no damage was caused to them. There were no burn marks on the roof, walls, floor etc. No repair work was also found to be done. The alleged pipe was melt from the middle and both the ends were intact. Had there been any incident there must have been burn marks on the surrounding area. The complaint is bad for non-joinder of M/s Pooja Appliances, Gurgaon, manufacturer of Suiraksha Pipe which is alleged to have leaked. It is further alleged that on 30.03.2014 her father-in-law deposited empty cylinder intact and obtained delivery of other cylinder. It shows that cylinder was being regularly used up to 30.03.2014. It appears that after going through newspaper, complainant concocted false story about fire incident and filed complaint for compensation. Other averments were also denied and requested to dismiss the complaint.
3. In addition to O.P.Nos.2 and 3 alleged that there is no privity of contract in between them and complainant. Distributor has acted as a principal and not their consumer. It is clear from the perusal of clause no.17 of contract entered in between them that distributor is responsible for sale, installation, distribution, repair etc. Their relationship on principle-to-principle basis. If any accident takes place with ultimate consumer they are not liable to pay any compensation. They have obtained policy as far as incident at the specified place and fall under Workmens Compensation Act, 1923. Other averments are also denied and it is requested to dismiss the complaint.
4. In addition thereto O.P.No.4 has raised objections about accruing cause of action, maintainability of the complaint and that it is wrongly impleaded as a party. The complainants have intentionally/deliberately and without any justification claimed highly exaggerated compensation just to bring this complaint within pecuniary jurisdiction of this commission. It is liable to pay compensation as per LPG dealers package policy and Public liability policy for oil industry as per terms and conditions mentioned therein. It is not liable to pay compensation as per averments in complaint. Other averments are also denied and requested to dismiss the complaint.
5. Arguments heard. File perused.
6. Learned counsel for the complainant vehemently argued that this commission is having pecuniary jurisdiction to try this complaint because the complainants have requested to pay compensation to the tune of Rs.40/- lacs. The District forum is having jurisdiction to adjudicate upon the matter having value upto Rs.20/- lacs. As per publication in newspaper Annexure P-10 an aggrieved person/consumer is entitled for compensation upto Rs.40/- lacs, so it cannot be alleged that amount of compensation is exaggerated or inflated to bring this complaint within pecuniary jurisdiction of this commission.
7. This argument is of no avail. Any news published in the newspaper is not having any statutory power. On the basis of any newspaper news a person cannot ask for compensation. One has to prove his claim as per the law laid down by the statute or agreement in between the parties. In the present case complainants have miserably failed to show that how they were entitled for compensation to the tune of Rs.40/- lacs. No doubt deceased was ex-servicemen but it is no-where alleged or shown that what was his monthly income to be taken into consideration to assess loss. On the basis of newspaper, complainants have asked for Rs.40/- lacs. It appears that the amount mentioned in complaint is highly exaggerated and inflated. If a party has exaggerated claim by raising such pleas, it does not mean that jurisdiction will vest with State Commission. It is only hypothetical version and this relief may or may not be granted to complainant. It has been opined by Hon’ble National Commission in Indrani Chatterjee Vs. AMRI Hospitals in consumer complaint No.383 of 2013 decided on 07.11.2014 that if the relief claimed is “un-realistic”, “exaggerated” or “excessive” the consumer Fora can ask the complainant to amend the relief and file the complaint before appropriate Forum. If complainant has unreasonably inflated the claim for exemplary damages for bringing complaint with the jurisdiction of this Commission the same can be rejected. For ready reference relevant portion is reproduced as under:-
“There is no quarrel with the proposition that the question whether or not a claim made in a complaint is “unrealistic”, “exaggerated” or “excessive” is to be determined after the complainant has been given an opportunity to prove the case he has set up and establish his claim under various heads, but it has also been held that where ex-facie the claim made appears to be unusually high without any basis, as per the case set up in the complaint, a Consumer For a would be justified in declining to admit the complaint. As regards the jurisdictional limitations of the For a below to award compensation more than what is claimed in the complaint, we feel that in view of the observations of the Hon’ble Supreme court in a recent decision in Balram Prasad & Ors. Vs. Kunal Saha & Ors. (2014) 1 SCC 384, the State Commission shall not be faced with any such handicap.
15. A similar issue came up for consideration before this commission in Sujata Nath Vs. Popular Nursing Home & Ors. CC No.60 of 2011. Rejecting the contention of the complainant that the complainant was free to claim the compensation as per his own assessment, keeping in view the extent of the loss and the injury suffered by him, and that the complaint could not be disposed of at a preliminary stage on the ground that the claim was exaggerated, vide order dated 08.07.2011, the complaint was dismissed with a direction to the complainant to suitably amend her complaint and file the same before an appropriate Consumer forum. The said order has been affirmed by the Hon’ble Supreme Court, vide order dated 14.10.2011, in civil Appeal No.8642 of 2011. A similar view was taken by this Commission in CC No.9 of 2010, which was dismissed on the ground that the complainant had unreasonably inflated the claim for exemplary damages for bringing the complaint with the jurisdiction of this Commission.”
8. Based on the above discussion and relying on the rulings cited above, this commission is of the view that the claim of the complainant is highly exaggerated and not borne out from the material placed on the record. The complainant has unreasonably inflated the claim for bringing her complaint within the pecuniary jurisdiction of State Commission by misusing the process of law. So, it is held that the instant complaint is not maintainable before this Commission. Similar view as also expressed by this Commission in complaint No.C.C. No.02 of 2017 in C.C. No.26 of 2015 titled as Satyabati Panda vs. Parsvnath Developers. Hence, the complaint is dismissed. Complainant should amend the relief clause suitably before filing complaint before competent fora.
January 10th, 2017 | Mrs.Urvashi Agnihotri Member, Addl.Bench |
| R.K.Bishnoi, Judicial Member Addl.Bench |
S.K.
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