Kerala

Kasaragod

CC/15/105

Udayan K T - Complainant(s)

Versus

Idea Cellular Ltd. - Opp.Party(s)

Rajesh Kumar Shetty

24 Nov 2015

ORDER

C.D.R.F. Kasaragod
Kerala
 
Complaint Case No. CC/15/105
 
1. Udayan K T
S/o Kunhiraman, Pramoda Nilayam, Beach Road, Kasaragod
Kasaragod
Kerala
...........Complainant(s)
Versus
1. Idea Cellular Ltd.
Suman Tower, Plot No.18, Sector 11, Gandhi Nagar - 382011
Gandhi Nagar
Gujarat
2. Idea Cellular Ltd.
Regional Office, Ravipuram, M.G.Road, Cochin - 682015
Cochin
Kerala
3. The Proprietor
My Idea, Promarkar India Communications, New Bus stand, Golden Arcade, Kasaragod - 671121
Kasaragod
Kerala
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MRS. P.RAMADEVI PRESIDENT
 HONABLE MRS. Beena.K.G. MEMBER
 HON'BLE MRS. Shiba.M.Samuel MEMBER
 
For the Complainant:
For the Opp. Party:
ORDER

IN THE CONSUMER DISPUTES REDRESSAL FORUM, KASARAGOD

                                    IA.NO.233/15    in  CC.NO.105/15

                             Dated this, the 24th   day of  November  2015

PRESENT:

SMT.P.RAMADEVI            : PRESIDENT

SMT.BEENA K.G               : MEMBER

SMT.SHIBA.M.SAMUEL    : MEMBER

Udayan.K.T  S/o  Kunhiraman

Pramoda Nilayam,Beach Road, Kasaragod.   Dt.                                      :Complainant

 (Adv.Rajesh KumarShetty.K)

 

1. Idea Cellular Limited, Suman Tower,

Plot No.18, Sector- 11, Gandhi Nagar-382011,Gujarat.

2. Idea Cellular Ltd, Regional Office,

Mercy Estate,2nd floor, Ravipuram, M.G.Road, Cochin-682015.            : Applicant /Opposite party

3. The Proprietor, My Idea, Promarkar India Communications,

New Busstand, Golden Arcade, Kasaragod -671121.

(Adv.K.Dinesh Kumar)

                                                         

                                                                              ORDER

SMT.P.RAMADEVI    : PRESIDENT

          The complaint is filed against opposite party for damages  by alleging deficiency in service against opposite party.

   Opposite party filed version challenging the jurisdiction of  Consumer Forum in  entertaining the complaint.  The opposite party filed  IA 106/15 for  hearing the preliminary  issue  regarding maintainability of the complaint before the  Forum on the light of the decision of the Hon’ble Supreme Court in  General Manager Telecom vs M.Krishnan and another dtd.1/9/2009.  In the above decision the Hon’ble Apex court had observed that “ It is a settled law that general law must yield to special law” and further held that there was a remedy prescribed under Sec.7B of the Telegraph Act for resolution of all  disputes regarding telephone through arbitration.  Since there was a specific statutory remedy prescribed, it would oust the jurisdiction of Consumer Foums”.

    Heard both sides.  Counsel appearing for opposite party  vehemently argued that the judgment  of the Supreme Court will prevail.

        Upon hearing the counsels appearing for both sides and on perusal of the judgments of the Apex courts we are of the view that the  Judgment of the Supreme Court is binding on us and the IA 106/15 is allowed.  Since the IA is allowed this Forum has no jurisdiction to entertain this complaint and the  complainant can approach before the Telecom Arbitrator to redressal of his complaint.  Hence the complaint is dismissed accordingly.

Sd/                                                                                Sd/                                                         Sd/

MEMBER                                                                 MEMBER                                                  PRESIDENT

eva                                                                            /Forwarded by Order/

 

                                                                              SENIOR SUPERINTENDENT

 
 
[HON'BLE MRS. P.RAMADEVI]
PRESIDENT
 
[HONABLE MRS. Beena.K.G.]
MEMBER
 
[HON'BLE MRS. Shiba.M.Samuel]
MEMBER

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