18-10-2023 Present : Sh.G.S Brar, counsel for the complainant

This order shall dispose of present complaint after affording preliminary hearing to the counsel for the complainant.

During preliminary hearing, counsel for the complainant has argued that she availed travel medical insurance and he suffered from illness in Australia. She spent Rs.5,10,300/- on her treatment. She lodged the claim alongwith all original bills and completed all formalities, but opposite parties have failed to settle the claim till date. The complainant suffered from great mental tension, agony, botheration and financial loss.

We have heard learned counsel for the complainant and gone through the record.

A perusal of file shows that complainant lodged insurance claim with the opposite parties but the opposite parties have neither repudiated nor approved the claim of the complainant till date. Therefore, this Commission is of the view that complaint is pre-mature at this stage. As such, without going into merits of the case, opposite parties are directed to settle the claim of the complainant within 30 days from the date of receipt of copy of this order. As such, this complaint stands disposed off.

Copy of order be issued to complainant and opposite parties free of cost and file be consigned to record room.

(Shivdev Singh) (R.L. Mittal)

Member President