DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,
PATIALA.
Consumer Complaint No. 273 of 17.7.2017
Decided on: 2.11.2017
Kulwinder Singh son of Gurdeep Singh R/o Village Balial, Tehsil and District Sangrur.
…………...Complainant
Versus
Hotel Adarsh Palace, Patiala Road, Samana, through its Manager.
…………Opposite Party
Complaint under Section 12 of the
Consumer Protection Act, 1986.
QUORUM
Smt. Neena Sandhu, President
Smt. Neelam Gupta, Member
ARGUED BY:
Sh.Kulwinder Singh, complainant in person.
Opposite party ex-parte.
ORDER
SMT.NEENA SANDHU, PRESIDENT
Sh.Kulwinder Singh, complainant has filed this complaint under Section 12 of the Consumer Protection Act,1986 ( hereinafter referred to as the Act) against the Opposite Party (hereinafter referred to as the O.P.). The brief facts of the complaint are as under:
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6. The complainant has contended that on 18.6.2016, when he and his friend namely Gurdarshan Singh were on the way from Patiala to Samana, they stopped their car at the restaurant of the OP and ordered for snacks alongwith two bottles of water and soda. The OP charged Rs.30/- for the water bottle purchased by him from it, whereas the M.R.P. of the said bottle was Rs.20/-. It is further contended that by charging more amount than the M.R.P. mentioned on the bottle, the OP has not only committed deficiency in service but has also indulged in to unfair trade practice. In the case of Federation of Hotels and Restaurants Association of India and others Vs. Union of India and Others AIR 2007 Delhi 137, the Hon’ble High Court of Delhi, on identical facts, by relying upon the judgment of the Hon’ble Supreme Court of India, in the case of State of H.P vs. Associated Hotels of India AIR 1972 SC 1131, held that charging for mineral water in excess of M.R.P. printed on the packaging, during the service of customers in hotels and restaurants does not violate any of the provisions of the standard of Weights and Measures Act,1976, as this does not constitute a sale or transfer of these commodities by the hoteliers or restaurateurs to its customers. The customer does not enter a hotel or a restaurant for a simple purchase of a commodity(ies) but his/her intention is also to enjoy the ambiance and comfort provided . In Appeal No.145 of 2016, titled as Brooklyn Central Vs. Jagvir Singh, which was decided on 28.6.2016, the Ho’ble State Consumer Disputes Redressal Commission U.T. Chadigarh, has also held in the same manner. Thus, in view of the law laid down by the Superior Fora , we hereby dismiss the complaint, without any order as to costs. Certified copy of this order be sent to the parties free of cost under the Rules. Thereafter, file be indexed and consigned to the Record Room.
ANNOUNCED
DATED:2.11. 2017
NEENA SANDHU
PRESIDENT
NEELAM GUPTA
MEMBER