DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,
PATIALA.
Consumer Complaint No.450 of 2.11.2016
Decided on: 2.1.2018
Om Parkash Yadav son of Sh.Hardayal Yadav, resident of House No.545-C, Ranjit Nagar, Patiala.
…………...Complainant
Versus
Hira Automobiles, Rajbaha Road, Patiala through its Managing Director.
…………Opposite Party.
Complaint under Section 12 of the
Consumer Protection Act, 1986.
QUORUM
Smt. Neena Sandhu, President
Smt. Neelam Gupta, Member
ARGUED BY:
Sh.Pardeep Kumar, Authorized representative
of the complainant.
Sh.Rakesh Kumar Garg, Advocate, counsel
for opposite party.
ORDER
SMT.NEENA SANDHU, PRESIDENT
Sh.Om Parkash Yadav, complainant has filed this complaint under Section 12 of the Consumer Protection Act,1986 ( hereinafter referred to as the Act) against the Opposite Party (hereinafter referred to as the O.P.) praying
for the following reliefs:-
- To resolve/rectify the problem of the car or to refund Rs.9,40,000/-,the price of the car alongwith cost of accessories amounting to Rs.60,000/-;
- To pay Rs.1,00,000/- as compensation for causing mental agony and physical harassment ;
- To pay Rs.11,000/- as litigation expenses and
- To grant any other relief, which this Forum may deem fit.
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The ld. counsel for the OP tendered in evidence Ex.OPA affidavit of Sh.Jaswinder Singh Gill, Operation Head of OP alongwith documents Exs.OP1 to OP13 and closed the evidence of the OP.
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- To rectify the defect in the car in question, free of cost and make the same roadworthy.
ii To pay Rs.10,000/- as compensation for the mental agony and physical
harassment suffered by the complainant.
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The OP is further directed to comply the order within a period of 30 days from the date of the receipt of the certified copy of this order. Certified copies of this order be sent to the parties free of cost under the Rules.Thereafter, file be indexed and consigned to the Record Room.
ANNOUNCED
DATED:2.1.2018
NEENA SANDHU
PRESIDENT
NEELAM GUPTA
MEMBER
