Dr Sunil Kumar Rath filed a consumer case on 23 Feb 2024 against Himans Bhusan Nayak in the Cuttak Consumer Court. The case no is CC/313/2023 and the judgment uploaded on 20 Mar 2024.
IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.
C.C.No.313/2023
Dr. Sunil Kumar Rath,
S/o: Simanchal Rath,Plot No.3C/876,
Sector-10,CDA,Cuttack-753014. ... Complainant.
Vrs.
Himanshu Bhusana Nayak,
S/o: H.C.Nayak,At:Baligarh,
P.O:Laing,Kansbahal,
Dist-Sundargarh. ...Opp.Party
Present: Sri Debasish Nayak,President.
Sri Sibananda Mohanty,Member.
Date of filing: 18.09.2023
Date of Order: 23.02.2024
For the complainant: Self.
For the O.P. : Mr. A.K.Panigrahi,Adv. & Associates.
Sri Debasish Nayak,President.
Case of the complainant as made out from his complaint petition in short is that he was travelling from Sundargh to Vedbyash(Rourkela) in the bus of the O.P bearing Regd. No.OD-14S-9577 on 21.1.2023 and had paid Rs.100/- towards the bus fare. According to him, though the said bus was an ordinary bus, an excess amount was collected from him towards the bus fare. He had drawn attention of the bus owner as well as the authorities concerned and had also issued legal notice to the O.P on 28.2.2023 in this connection. When no fruitful result yielded, the complainant has filed this case against the O.P seeking refund of the bus fare that which he had paid to the O.P which is to the tune of Rs.100/- and also has claimed that the O.P to compensate him with a sum of Rs.95,500/- towards his mental agony and harassment and deficiency of service. He has further claimed from the O.P the cost of his litigation and has prayed for any other order as deemed fit and proper.
Together with his complaint petition, the complainant has filed copies of several documents in order to prove his case.
2. The O.P has contested this case and has filed his written version wherein he has stated that he is not plying his vehicle bearing Regd. No.OD-14S-9577 in the route from Sundargarh to Vedbyash(Rourkela) but the operating route for his said bus was from Jhurmur to Rourkela Via Kuarmunda,Vedvyas & back and his bus was providing ordinary service as per the permit granted by the R.T.A,Rourkela. According to the O.P, the case of the complainant is not maintainable being baseless and has urged that the complainant had fabricated a case against him. The complaint case being devoid of any merit is liable to be dismissed with heavy cost.
3. Keeping in mind the averments as made in the complaint petition and the contents of the written version of the O.P, this Commission thinks it proper to settle the following issues in order to arrive at a definite conclusion here in this case.
i. Whether the case of the complainant is maintainable?
ii. Whether there was any deficiency in service on the part of the O.P?
iii. Whether the complainant is entitled to the reliefs as claimed by him?
Issues no.I & II.
Out of the three issues, issues no.i & ii being the pertinent issues are taken up together first for consideration here in this case.
After perusing the complaint petition, the written version, written notes of submission from the side of O.P, as well as the documents available in the case record, it is noticed that the complainant claims to have travelled from Sundargarh to Vedbyash(Rourkela) on 21.1.2023 in bus bearing No.OD-14S-9577. He had paid a sum of Rs.100/- towards the bus fare. There is no document to apprise this Commission that actually what is the distance in-between the Sundargarh to Vedbyash(Rourkela) and if the bus fare as paid was in excess to the prescribed bus fare as alleged. The claim of the complainant that he had travelled in the bus of the O.P on 21.1.2023 is also not properly established through any cogent evidence when the O.P has urged that his bus route permit is different. Keeping such facts and circumstances of the case in mind, this Commission comes to an irresistible conclusion that the O.P is not found to have committed any deficiency in service as alleged here in this case. Accordingly, the case of the complainant is also found not to be maintainable being devoid of any merit. Thus, these two important issues go against the complainant.
Issue No. iii.
From the above discussions, it is held that the complainant is not entitled to the reliefs as claimed by him. Hence it is so ordered;
ORDER
Case is dismissed on contest against the O.P and as regards to the facts and circumstances of the case without any cost.
Order pronounced in the open court on the 23rd day of Feburary,2024 under the seal and signature of this Commission.
Sri Debasish Nayak
President
Sri Sibananda Mohanty
Member
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