Heard learned counsel for both the parties.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The case of the complainant, in nutshell is that the complainant being owner of a Maruti Alto 800 LXI car bearing bearing Regd.No. OD-15-A-2059 had purchased policy for the vehicle from the OP covering the period from 22.05.2013 to 21.05.2014 on payment of due premium. It is alleged inter-alia that during currency of the policy, the vehicle met accident and it was repaired by the appellant-company. The matter was informed to the insurer who after due survey paid Rs.17,151/- but the appellant took Rs.4200/- towards other charges for repairing. The complainant alleged that over this insurance compensation, Rs.4200/- should be refundable by the appellant to the complainant. Since, the appellant did not pay back same, the complaint was filed.
4. The OP took the plea that they have already paid the amount and the items being not covered under insurance policy is also payable on repair as per insurance charges. Therefore, there is no deficiency in service on the part of the OP.
.5. After hearing both the parties, learned District Forum passed the following order:-
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“ Taking into consideration the facts and circumstances discussed above, we allow the case of the complainant against the OP No.1 on ex-parte and direct the OP No.1 to refund to the complainant an amount of Rs.4200/-(Rupees Four thousand two hundred) with interest @ 18(Eighteen) per cent per annum from the date of receipt i.e. 16.08.2013, the date of realization till the date of payment. OP No.1 is further directed to pay to the complainant Rs.4,000/-(Rupees Four thousand) towards compensation for causing mental agony and harassment. The OP No.1 has to comply this order within one month from the date of receipt of copy of this order, failing which the awarded compensation amount will carry interest @ 9(nine) per cent per annum from the date of order till the date of payment.”
6. Learned counsel for the appellant submitted that learned District Forum,without considering the policy in question, and the repairing charges for not covering the parts of the vehicle paid has passed this order. Since, it is illegal, same should be set-aside by allowing the appeal.
7. Learned counsel for the respondent submitted that they have already paid the insurance amount as admissible to the complainant.
8. Considered the submission of learned counsel for the parties, perused the DFR and impugned order.
9. When the amount has already received from the insurer by the complainant towards final settlement, no further amount is payable by the insurer to the complainant. It appears that the amount extra received from the complainant for Rs.4200/- for part of vehicle being not covered by the assessment made by the insurer, same is payable by the complainant. Moreover, when complainant has received amount of settlement of claim without any protest, no further cause of action arises.
10. Therefore, the impugned order having not taken into all those aspects, we hereby set-aside same and the appeal stands allowed. No cost.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.