BEFORE THE DISTRICT CONSUMER DISPUTES
REDRESSAL COMMISSION, JALANDHAR.
Complaint No.6 of 2019
Date of Instt. 07.01.2019
Date of Decision: 19.01.2021
1. Sukhjit Kaur Age 38 years W/o Daljit Singh 32/3, Shaheed Baba Deep Singh Nagar, Jalandhar (Formerly r/o vill. Musapur, PO Uchapind, Distt. Jalandhar) Mobile Phone No.9876336929 (FDR No.15751)
2. Harmesh Kaur (W/o Harvinder Singh) Age 62 year Mother of Sukhjit Kaur, 544 Karol Bagh, Jalandhar (FDR No.15751)
3. Jatinder Singh, Age 32 years, (S/o Harvinder Singh) Brother of Sukhjit Kaur R/o 544 Karol Bagh, Jalandhar (FDR No.15751)
4. Daljit Singh S/o Gian Singh (Husband of Sukhjeet Kaur) 32/3, Shaheed Baba Deep Singh Nagar, Jalandhar. (FDR No.16109)
5. Gian Singh Father-in-law of Sukhjeet Kaur, 32/3, Shaheed Baba Deep Singh Nagar, Jalandhar. (FDR No.16109)
..........Complainants
Versus
Harinder Hire Purchase Limited, 1st Floor, Near Hotel Kings, G. T. Road, Jalandhar. Through its Managing Director/Director/Authorized Representative.
….….. Opposite Party
Complaint Under the Consumer Protection Act.
Before: Sh. Kuljit Singh (President)
Smt. Jyotsna (Member)
Present: Sh. Sumit Verma, Adv. Counsel for the Complainants.
Sh. R. K. Kashyap, Adv. Counsel for the OP.
Order
Kuljit Singh (President)
1. The instant complaint has been filed by the complainants, wherein alleged that the complainant No.1 was allured tempted, induced and perused by OP for investment by deposit of money on interest to earn her livelihood to augment their meager income to make both ends meet. The complainant No.1 believing the sweet words and assurance given by OP, invested with OP a sum of Rs.40,938/- on 01.04.2014 @ 11% PA for 36 months which matured on 01.10.2017 with maturity value of Rs.56,859/- vide FDR No.15751. That again on 13.04.2015 the complainant invested with OP a sum of Rs.19,000/- @ 11% PA for 36 months which matured on 13.04.2018 with maturity value of Rs.26,310/-, vide FDR No.16109. That again on 08.10.2015 the complainant invested with OP a sum of Rs.19,000/- @ 11% PA for 36 months which matured on 08.10.2018 with maturity value of Rs.26,310/-, vide FDR No.16371. That again on 01.10.2016 the complainant invested with OP a sum of Rs.19,000/- @ 11% PA for 36 months which matured on 01.10.2019 with maturity value of Rs.26,310/-, vide FDR No.1907. It is pertinent to mention here that the licence of the OP has been cancelled by RBI on 29.10.2018. After this date the OP shall have no right to make transaction. However, the RBI directed the OP to refund the deposit of depositors. Therefore, in view of the mentioned circumstances it has become most necessary to get encashed the said FDR before maturity. If this FDR is not allowed for prematurity, the complainant will suffer irreparable loss, damage and mental agony and there shall be no hope to get refund the payment against this FDR from OP. That in the present complaint, the name of the complainants No.1 to 5 have been added FDRs Ex. C-1 to Ex.C-4 only to avoid technicalities. Complainant No.2 Harmesh Kaur is mother of Complainant No.1, complainant No.3 (Jatinder Singh) is brother of complainant No.1 (Sukhjit Kaur) in Annexure C-1. In Annexure C-2 Complainant No.4 Dalit Singh is husband of Sukhjit Kaur (Complainant No.1) and Gian Singh is father-in-law of complainant No.1 (Sukhjit Kaur) whose names have been added in the above said FDRs to avoid technicalties. That the complainant No.1 visited the OP several times to get the matured amount of above said FDRs, but every time the OP put the complainant on one pretext or other and ignored to give the payment of above said mature FDRs. That on 20.12.2018 the complainant sent a registered legal notice to OP through her advocate requesting to give the payment of above said matured FDRs, but all in vain and as such, necessity arose to file the present complaint with the prayer that the complaint of the complainants may be accepted and OP be directed to pay the matured amount of above said FDRs i.e. Ex.C-1 to Ex.C-4 and further OP be directed to pay interest on FDR Ex.C-1 from 01.10.2017 to 01.01.2019 and FDR Ex.C-2 from 13.04.2018 to 01/2019 and further OP be directed to pay litigation expenses of Rs.10,000/- and compensation for mental tension and harassment to the tune of Rs.2,00,000/-.
2. Notice of the complaint was given to the OP, who appeared through its counsel and filed written reply, whereby contested the complaint by taking preliminary objections that the present complaint is not maintainable under the provisions of Consumer Protection Act, as such, the same is liable to be dismissed and further alleged that no cause of action has arisen to the complainant to file the present complaint. It is further averred that the present complaint is bad for non-joinder of necessary party i.e. the Director of the Company specifically, not impleaded as necessary party. The present complaint is time barred. The complainant Gian Singh has filed a criminal complaint before the Jalandhar Police that the OP has defrauded and cheated the complainant, as such, this Forum has got no jurisdiction to adjudicate the matter. It is further alleged that the issue involved in the present complaint is of complex and intricate nature and governed by the rules and regulations of Reserve Bank of India as such, the provisions of Consumer Protection Act, are not attracted in the present case. On merits, it is admitted that the complainant had invested with OP in the shape of FDRs, but the other allegations as made in the complaint are categorically denied and lastly submitted that the complaint of the complainant is without merits, the same may be dismissed.
3. Rejoinder to the written statement filed by the complainant, whereby reasserted the entire facts as narrated in the complaint and denied those of the written statement.
4. In order to prove their respective versions, both the parties produced on the file their respective evidence.
5. We have heard the arguments from learned counsel for the respective parties and have also gone through the case file as well as written arguments submitted by counsel for the complainant very minutely.
6. From the perusal of the pleadings of the complainants, it is clear that complainant No.1 had deposited a sum of Rs.40,938/-, vide FDR No.15751 on 01.04.2014 with maturity value of Rs.56,859 on 01.10.2017/-. Again complainant had deposited a sum of Rs.19,000/-, vide FDR No.16109 on 13.04.2018 with maturity value of Rs.26,310/- on 13.04.2018. Then again the complainant had deposited a sum of Rs.19,000/-, vide FDR No.16371 on 08.10.2015 with maturity value of Rs.26,310/- on 08.10.2018 and again complainant had deposited a sum of Rs.19,000/-, vide FDR No.1907 on 01.10.2016 with maturity value of Rs.26,310/- on 01.10.2019, which is evident from Ex.C-1 to Ex.C-4. Now question remains whether the complainants virtually ever approached to the OP for making the payment of said matured FDRs, regarding that a legal notice served by the complainant on 20.12.2018 and in response to the legal notice, the OP did not bother to pay the matured amount. If the OP ready to make the payment, then why the OP did not give offer to complainants to get the payment of the matured FDRs.
7. Apart from that the photostat copy of the FDRs available on the file Ex.C-1 having No.15751 dated 01.04.2014 and the maturity values is Rs.56,859/- and maturity date 01.10.2017, Ex.C-2 having No.16109 dated 13.04.2015 and its maturity value is Rs.26,310/- on 13.04.2018, Ex.C-3 having No.16371 dated 08.10.2015 and its maturity value is 26,310/- on 08.10.2018 and Ex.C-4 having No.1907 dated 01.10.2016 and its maturity value is Rs.26,310/- on 01.10.2019. There is not iota of documents available on the file, served by the OP to the complainants that their FDRs are matured and get the payment, so, it means the OP also did not call upon the complainants to get the payment of matured FDRs.
8 On the other hand, the counsel for the OP in his written reply only taking simple preliminary objections and nothing mentioned about giving of matured FDRs amount to the complainant and also brought on the file one affidavit Ex.OP, Certificate of incorporation of Harinder Hire Purchase Ltd. as Ex.OP-1 and Copy of Letter issued by RBI Ex.OP-2. Here one document is very important i.e. Ex.OP-2 letter of RBI, in which the Reserve Bank of India had cancelled the licence of Harinder Hire Purchase Ltd. and directed to the OP as under:-
“You are directed to advise your depositors, if any, of cancellation of the certificate of registration by Reserve Bank of India. The depositors should also be advised of the plan of action for repayment of their deposits, if any, by your company as contracted. Non-compliance with the above instructions shall attract penal action under RBI Act, 1934.”
“You should, however, note that your company still continues to be governed by the relevant provisions of the Reserve Bank of India Act, 1934 and various directions/instructions issued by RBI from time to time until such time the entire amount of public deposits, if any, held by your company is fully repaid with interest. Accordingly, you should continue to repay the deposits, if any, on the due dates and dispose of the financial assets within three years from the date of the cancellation of certificate of registration. You are also directed to submit yearly return in the form of NBS-4 furnishing therein the information on repayment of public deposits, if any, and other aspects of your NBFC activities.
In this letter, RBI cancelled the certificate of registration and directed to repaid with interest to the depositors, but the OP failed to do so. So, under these circumstances, we find that the OP himself is negligent for not paying the maturity amount despite repeated request of the complainants, which is tantamount to deficiency in service and accordingly, we reached to the conclusion that the complainants are entitled for the relief claimed.
9. In the light of above detailed discussion, the complaint of the complainants is partly accepted and OP is directed to reimburse the maturity amount of all the FDRs i.e. in total Rs.1,33,733/- with interest @ 6% per annum from the date of maturity, till realization and further OP is directed to pay compensation and litigation expenses to the complainant for causing mental tension and harassment to the complainant, to the tune of Rs.3000/-. The entire compliance be made within one month from the date of receipt of the copy of order. This complaint could not be decided within stipulated time frame due to rush of work.
10. Copies of the order be supplied to the parties free of cost, as per Rules. File be indexed and consigned to the record room.
Dated Jyotsna Kuljit Singh
19.01.2021 Member President
