IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, KOTTAYAM

Dated, the 22nd day of April, 2024

Present:  Sri. Manulal V.S. President

           Smt.Bindhu.R, Member

          C C No. 151/2023  (Filed on 20/05/2023)

                                                                       Complainant                    :    Radhakrishnan,

                                                                                                                    VRINDAVAN,

                                                                                                                    Vayaskarakunnu,

                                                        Kottayam – 686 001.

                                                  Vs.               

                                                               Opposite party                         :    The Manager,

                                                                                                                    HANTEX Showroom,

                                                                                                                   Near Maharajas College,

                                                                                                                    Ernakulam – 682 035.

                                                                                                                   (By Adv: N. Raghuraj)                                                   

O R D E R

Sri. Manulal V.S. President

     This complaint was filed  under  Section 35 of the Consumer Protection Act 2019 and stood over to this date for  consideration and this  Commission passed the following order.

   This is a complaint filed by the complainant against the opposite party alleging deficiency in service and unfair trade practice on the part of the opposite party.   After admitting the complaint notice was issued to the opposite party.

  Upon receipt of notice from this Commission opposite party appeared before the Commission and filed version.

        The case of the  complainant  is that on 15-11-2022  he bought a cotton dhothi from the opposite party.  But the dhothi was non-cotton and woven with cheap polyester yarn. Despite the receipt of complaint from  the  complainant on 13-01-2023 the opposite party was not willing to replace the dhothi or refund the money. Hence alleging  deficiency in service and unfair trade practice on the part of the opposite party complainant approached this Commission for  redressing his grievance.

     The  complainant has not filed any affidavit or documents. It is found that though the complainant has raised allegations against the opposite party, he has not adduced any  evidence by way of  affidavit or documents to substantiate his  case against the opposite party, despite giving sufficient opportunities. As the complainant was continuously absent, notice was issued from this Commission to the complainant to appear before this Commission on 5-02-2024. The notice was returned as no such addressee. As the complainant has not filed an affidavit  or documents to substantiate his allegations, we find that the complainant miserably failed to establish his case against the opposite party. In the above circumstances, we find that this is a fit case to be dismissed.   

In the result, the complaint is dismissed.   

    Pronounced in the Open Commission on this the 22nd day of April, 2024

       Sri. Manulal V.S. President    Sd/-

       Smt.Bindhu.R, Member         Sd/-

                                                                           By Order,

                                                                                Sd/-

                                                                   Assistant Registrar