West Bengal

Kolkata-II(Central)

CC/54/2020

Rabindra Nath Pal - Complainant(s)

Versus

Goverywhere Tours and Travels Pvt. Ltd, Through Managing Director - Opp.Party(s)

Self

27 Feb 2020

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM
KOLKATA UNIT - II (CENTRAL)
8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,
KOLKATA-700087.
 
Complaint Case No. CC/54/2020
( Date of Filing : 07 Feb 2020 )
 
1. Rabindra Nath Pal
6, Bakul Bagan Road, Kolkata-700025,P.S.Bhowanipur.
...........Complainant(s)
Versus
1. Goverywhere Tours and Travels Pvt. Ltd, Through Managing Director
8, Camac Street, 10th Floor, Kolkata-700017,P.S.Shakespeare Sarani.
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Swapan Kumar Mahanty PRESIDENT
 HON'BLE MRS. Sahana Ahmed Basu MEMBER
 HON'BLE MR. Ashoke Kumar Ganguly MEMBER
 
For the Complainant:Self, Advocate
For the Opp. Party:
Dated : 27 Feb 2020
Final Order / Judgement

Order No.02         Dated :    27.02.2020

            To day is fixed for admission hearing.

            Complainant is present in person. He submits that he had paid Rs.6,62,094/- to the OP for optional tours and due to bad weather the tour group could not proceed to Kiruna, Sweeden from Narvik, Norway as per tour schedule. He further submits that ultimately they returned to Stockholm on 03.12.2019. According to him, the optional tour from Kiruna did not take place for which the complainant is entitled to refund Rs.35,000/- from the OP.

It is true that the complainant and the tour group could not proceed to   Kiruna, Sweeden from Narvik, Norway as per tour schedule owing to bad weather. Thus, the OP is not responsible for not maintaining the tour schedule. The OP was in no way responsible owing to bad weather. In our opinion, there is no deficiency in service and unfair trade practice on the part of the OP. Therefore, we are not inclined to admit the complaint. Hence,

ORDERED

            That the consumer complaint is not admitted and dismissed in limine.

 
 
[HON'BLE MR. Swapan Kumar Mahanty]
PRESIDENT
 
 
[HON'BLE MRS. Sahana Ahmed Basu]
MEMBER
 
 
[HON'BLE MR. Ashoke Kumar Ganguly]
MEMBER
 

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