DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KOZHIKODE

PRESENT : Sri. P.C. PAULACHEN, M.Com, LLB : PRESIDENT

Sri.V. BALAKRISHNAN, M Tech, MBA, LL.B, FIE: MEMBER

Monday the 30^th day of  January, 2022

C.C.30/2021

Complainant

Salmanul Faris,

Parambadi House,

Chembukadavu P.O,

Kodenchery,

Kozhikode – 673 580.

Opposite Parties

1. Google India Pvt Ltd.,

     Block – 1, Divyasree Omega,

     Survey No. 13,

     Kondapur Village,

     Hyderabad.

2. B2X  Service Solutions Pvt Ltd.,

402, Skyline Icon, 4^th Floor, Chimatpada,

Andheri Kurla Road, Andheri Mumbai,

59 near marol metro,

Maharastra.

     (OP1 by Adv. Sri. Vaisakh G. P)

ORDER 

By Sri. P.C. PAULACHEN – PRESIDENT 

           This is a complaint filed under section 35 of the Consumer Protection Act, 2019.

2.  The case of the complainant, in brief, is as follows:

      The complainant  bought a Google Pixel 4 A phone through flipkart. It fell down and got damaged. Hence he sought service help. They sent an estimate of Rs. 24,000/- towards repair cost whereas the phone itself costs only Rs. 30,000/-. Later he received back the phone in a dead condition. Hence the complaint alleging deficiency of service.

3. The opposite party was set ex-parte.
4. The points that arise for determination in this case are :

1. Whether  there was any deficiency of service on the part of the opposite party, as alleged ?
2. Reliefs and costs.

5. Point No.1 –  The opposite party was set as ex-parte. The case was  posted for  evidence of the complainant  several times . But the complainant also remained absent and did not file affidavit or adduce any evidence.  The fact that the opposite party was set ex-parte does not automatically entitles the complainant to get the relief sought for. It is for the  complainant to prove the allegations in the complaint by adducing proper evidence. But the complainant  in this case has utterly failed to prove his case. No deficiency of service as alleged is proved against the opposite party.

6. Point No.2 :  In view of the finding on the above point, the complainant is not entitled to get the relief sought for and the complaint is only  to be dismissed. 

In the result, CC 30/2021 is dismissed.No order as to costs.

Pronounced in open Commissionon this the 23^rd day of January,2023.

Date of Filing: 02/02/2021

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