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Shanilal S/o Sh. Nanalal Ji Jayaswal filed a consumer case on 06 Jun 2016 against General Manager West Railway Churg Gate Mumbai in the StateCommission Consumer Court. The case no is A/779/2015 and the judgment uploaded on 15 Jun 2016.
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1
FIRST APPEAL NO: 779/2015
Shantilal s/o Nanalal r/o 30 Madhuvan II Senti, Chittorgarh Tehsil and Distt. Chittorgarh.
Vs.
General Manager, Western Railway, Church Gate, Mumbai Maharashtra & ors.
Date of Order 6.6.2016
Before:
Hon'ble Mrs. Justice Nisha Gupta- President
Mr. Kailash Soyal -Member
None present on behalf of the appellant
BY THE STATE COMMISSION ( PER HON'BLE MRS. JUSTICE NISHA GUPTA,PRESIDENT):
This appeal has been preferred against the order dated
2
16.4.2015 of the District Consumer Forum, Chittorgarh whereby the claim has been rejected.
None appeared on behalf of the appellant inspite of service of notice.
The facts of the case goes to show that the complainant reserved a seat in sleeper coach which was upgraded by the respondent without charging any additional charges still the complainant is objecting that the respondent is deficient in service. The reservation form goes to show that for upgradation negative answer has not been given hence, respondents were entitled to upgrade the ticket and to the benefit of the complainant ticket was upgraded from sleeper to AC coach without having any charges.
Hence, there is no merit in this appeal not worth admission and dismissed.
(Kailash Soyal) (Nisha Gupta )
Member President
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