West Bengal

Kolkata-II(Central)

CC/73/2015

Debasish Mitra, Through Consumers & Elderlys Rights Protection Society. - Complainant(s)

Versus

General Manager, South Eastern Railways - Opp.Party(s)

Alok Mukherje

16 Oct 2015

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM
KOLKATA UNIT - II.
8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,
KOLKATA-700087.
 
Complaint Case No. CC/73/2015
 
1. Debasish Mitra, Through Consumers & Elderlys Rights Protection Society.
33/1 Bose Para Road, P.S. Thakurpukur, Kolkata- 700008
...........Complainant(s)
Versus
1. General Manager, South Eastern Railways
11 Garden Reach Road, P.S. South Port, Kolkata-700043
2. General East Coast Railway
Chandrasekharpur, Bhubaneswar, Orissa, PIN-751023.
3. Ministry of Railways
Rail Bhavan, 1, Rai Sinha Road, New Delhi-110011.
4. Chief Commercial Manager, South Eastern Railway
14, Strand Road, Kolkata-700001. P.S. Hare Street.
5. R & R Travels
38, Santoshpur Avenue, P.S. Purba Jadavpur, Kolkata-700075
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Bipin Mukhopadhyay PRESIDENT
 HON'BLE MRS. Sangita Paul MEMBER
 HON'BLE MR. Subrata Sarkar MEMBER
 
For the Complainant:Alok Mukherje, Advocate
For the Opp. Party: Ld. Advocate, Advocate
ORDER

Order-19.

Date-16/10/2015.

Hence, it is

                                                   ORDERED

That the complaint be and the same is allowed on contest with cost of Rs. 5,000/- against the ops.

Ops are hereby directed to pay Rs. 1,721/-, the charge of reserved ticket from Brahmapur to Howrah and the charge of retiring room and ordinary ticket, Rs. 690/- to the complainant.

Ops are hereby directed to pay Rs. 10,000/- as compensation for causing harassment, mental pain and agony to complainant and his family.

Ops are directed to pay the entire decretal amount (Rs. 5,000/- + Rs. 1,721/- + Rs. 690/- + Rs. 10,000/-) in total Rs. 17,411/- within one month from the date of this order failing which for non-compliance and disobeyance of the Forum’s order penal charges at the rate of Rs.100/- per day shall be assessed till full satisfaction of the decree.If penal damages is collected, it shall be deposited to the Forum’s Account.

Even if it is found that ops are unwilling to comply with the order, in that case penal proceeding u/s 27 of C.P. Act 1986, for which further penalty and fine shall be imposed.

 
 
[HON'BLE MR. Bipin Mukhopadhyay]
PRESIDENT
 
[HON'BLE MRS. Sangita Paul]
MEMBER
 
[HON'BLE MR. Subrata Sarkar]
MEMBER

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