Complainant present in person Opposite Party represented by Mohan Singh service Manager. Heard submission of Complainant who submits that he had given the phone for repair but after collecting he found that all the datas from his phone were lost and that OP had change the software without his consent. OP in his reply had pointed out to the terms and conditions No 10 and 11 which mentioned that firm will not liable for any data lost or settings change while repairing or software upgrading of the handset. Hence OP prays that Complainant is bound to pay for the repair charges of Rs 1100 . The parties have amicably settle the matter on the following terms and conditions. The OP shall return back the mobile set to the Complainant and shall not charge any amount for service. Case disposed off as settled.