Maharashtra

Central Mumbai

MA/21/13

Smt. Archana Eknath Parve - Complainant(s)

Versus

Future Generali India Insurance Co. Ltd. - Opp.Party(s)

ABHAYKUMAR N. JADHAV

03 Mar 2022

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, CENTRAL MUMBAI
Puravatha Bhavan, 2nd Floor, General Nagesh Marg, Near Mahatma Gandhi Hospital
Parel, Mumbai-400 012 Phone No. 022-2417 1360
Website- www.confonet.nic.in
 
Miscellaneous Application No. MA/21/13
( Date of Filing : 26 Jul 2021 )
In
Complaint Case No. CC/21/190
 
1. Smt. Archana Eknath Parve
R/o. Mahalunge, Tal-Murud, Dist-Raigad
Raigad
Maharashtra
...........Appellant(s)
Versus
1. Future Generali India Insurance Co. Ltd.
Through its Manager, Indiabulls Finance Center, Tower No.3, 6th Floor, Senapati Bapat Marg, Elphinstone West, Mumbai-400013
Mumbai
Maharashtra
...........Respondent(s)
 
BEFORE: 
 HON'BLE MRS. S. S. Mhatre PRESIDENT
 HON'BLE MR. M.P.KASAR MEMBER
 
PRESENT:
 
Dated : 03 Mar 2022
Final Order / Judgement

           Per M.P.Kasar Member            

  1. Complainant states that, complainants husband accidently died on 06/01/2012 so complainant filed claim form with required documents to the Talathis within time but according to the complainant opposite party not sanctioned complainants claim and kept pending. Notice issued by the complainant vides dated  06/08/2019 also neglected by the opposite party Complainant is women and illiterate women and do not posses legal knowledge hence delay caused to file present complaint so in the interest of justice delay of 7yrs 6months 21days may be condoned
  2. Opposite party filed say stating in that, complainant failed to substantiate reason for her failure to approach this commission. No single piece of correspondence has been placed on record to show that; complainant was diligently following up upon the claim. According to the opposite party this commission have no authority to entertain an application which is filed beyond the stipulated period of 2 years. According to the opposite party the cause of action began and continuously ran from 0 6/01/2012 when the life assured expired. Opposite party relied upon decision of Hon’ble Supreme Court held in Kandimalla Raghavaiah &Co.V/s National Insurance Co.Ltd. &Anr(2009)CPJ75(SC) and Civil Appeal No.2067/2002 State Bank Of India v/s B.S.Agricultural Industries that, ‘The expression , ‘shall not admit a complaint is sufficient cause is shown. The expression , ‘shall not admit a complaint occurring in section 24A is sort of a legislative command to the consumer forum to examine on its own whether the complaint has been filed within limitation period prescribed there under. ...’  ‘if the complaint is barred by time and yet, the consumer forum decides the complaint on merit, the forum would be committing an illegality and, therefore ,the aggrieved party would be entitled to have such order set aside.’ .opposite party also relied upon  Hon’ble Supreme Court decision held in the case Anshu Agrwal v/s New Okhla Indutrail Devlopment authority  reported in IV(2011)cpj63(SC) & Hon’ble National Commision  in C H Vitthal Reddy vs Manager Dist Co op central Bank Ltd. That,  ‘A consumer Forum has,therefore,to guard itself against the misuse of sub section 2 of section 24 A and should not be quick to condone the delay.Morover delay cannot be condoned unless other party has been noticed and heard’.Thus according to the opposite party delay has not been explained  each and every day by the complainant so present application be dismissed with cost.
  3. Heard Advocate of the parties, perused application and reply. To decide application on merit we frame issues as follows :-

Issues

  •  

Issues

  •  
  1.  

Whether delay is condonable?

Yes

  1.  

What an Order?

As per order passed

As to Issue No.1 & 2:- no dispute regarding death of complainants husband also no dispute in regard deceased was farmer and complainant is hair of deceased and is also farmer. No dispute in regard complainant is illiterate women and also no dispute in regard complainant have no knowledge of legal proceeding. Also no dispute in regard complainant is covered by Farmers Accidental Insurance Policy . Perused judgement passed by Hon’ble State Commission inFirst Appeal No.FA 15/623 vide dated 03/04/18  Smt.Kamalavati Suryakant Rane v/s National Insurance Company and otrs .Considering issues related to insurance claim not get to complainant and issues raised by the opposite party can be decide on merit  so delay caused to file present complaint we are of the opinion that, is condonable in view  of circumstances of complainant & principle of natural justice we pass order as

                  ORDER

Misc.Application No.21/13 for delay condonation filed by the complainant is hereby allowed below section 69 (2) of Consumer Protection Act 2019 and delay of 7years 6month 21days is hereby condoned in the interest of justice and no order as to cost.

 
 
[HON'BLE MRS. S. S. Mhatre]
PRESIDENT
 
 
[HON'BLE MR. M.P.KASAR]
MEMBER
 

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