Maharashtra

Central Mumbai

CC/14/233

SMT NIRMALA RAMDAS SAWANT - Complainant(s)

Versus

FUTURE GENERALI INDIA INSURANCE CO. LTD., THROUGH ITS MANAGER - Opp.Party(s)

SHRI ABHAY JADHAV

04 Jul 2016

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CENTRAL MUMBAI
Puravatha Bhavan, 2nd Floor, General Nagesh Marg, Near Mahatma Gandhi Hospital
Parel, Mumbai-400 012 Phone No. 022-2417 1360
Website- www.confonet.nic.in
 
Complaint Case No. CC/14/233
 
1. SMT NIRMALA RAMDAS SAWANT
R/ AT VADSHINGE TAL MADHA
SOLAPUR
MAHARASHTRA
...........Complainant(s)
Versus
1. FUTURE GENERALI INDIA INSURANCE CO. LTD., THROUGH ITS MANAGER
INDIABULLS FINANCE CENTRE, TOWER 3, 6TH FLOOR, SENAPATI BAPAT MARG, ELPHINSTONE (WEST), MUMBAI 400 013
MUMBAI
MAHARASHTRA
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. B.S.WASEKAR PRESIDENT
 HON'BLE MR. H.K.BHAISE MEMBER
 
For the Complainant:
Mr.Abhay Jadhav-Advocate
 
For the Opp. Party:
Mrs.Bhavna Bhat-Advocate
 
ORDER

PER MR.B.S.WASEKAR, HON’BLE PRESIDENT

1)                The present complaint has been filed by the complainant u/s 12 of the Consumer Protection Act, 1986. According to the complainant, her husband Mr.Ramdas Prabhakar Sawant was an agriculturist holding Gut No.05 at village Vadshinge, Taluka-Madha, District-Solapur. He died accidentally on 31st March, 2012.  She submitted insurance claim under the Government scheme of Shetkari Apghat Vima Yojana.  Her claim was not satisfied therefore she has filed this complaint for insurance claim of Rs.1 Lakh with interest.

2)                The opponent appeared and filed written statement.  It is submitted that no intimation of claim is received by the opponent within time limit therefore claim could not be settled.  The contents of complaint are denied for want of knowledge.  There is no deficiency in service on the part of the opponent therefore the complaint is liable to be dismissed with cost.

3)                After hearing both the parties and after going through the record, following points arise for our consideration.

POINTS

Sr.

No.

Points

Findings

1)

Whether there is deficiency in service ? 

Yes

2)

 

Whether the complainant is entitled for the relief as claimed ?    

 

Yes

3)

What Order ? 

As per final order

REASONS

4) As to Point No.1 & 2 :- The complainant has produced revenue record, showing that her husband was holding agricultural land and he was farmer.  The complainant also produced copies of F.I.R., Spot Panchanama, Inquest Panchanama and Death Certificate. On going through all these papers, it is clear that husband of the complainant died in road accident. The complainant also produced copies of claim form, showing that the claim was submitted to the opponent. The complainant produced information received under Right to Information Act, 2005 showing that the insurance claim was submitted by the complainant on 20th July, 2012.  The opponent repudiated the claim vide letter dated 31/12/2012 as the claimant has not produced valid driving license of the deceased.

5)                It is submitted by the learned advocate for the complainant that the accident took place due to the fault of the driver of the Tractor and not of the deceased.  Therefore, the defence of the opponent should not be accepted.  For this purpose, he has placed reliance on the judgment of our State Commission in case of ICICI Lombard General Insurance Company Limited –Versus- Smt.Sindhubai Khanderao Khairnar in First Appeal No.1009/2007 dated 7th January, 2008 reported in 2008(2) All MR (Journal) 13.  In para 8 of the judgment, the Hon’ble State Commission has held as under:

The Insurance Company insisted for driving license.  In fact, driving license is not necessary. From the perusal of the F.I.R., it is revealed that one Hundai car gave dash to the motor cycle from behind, which was being driven by the deceased.  In the said accident Shri Khanderao Krishna Khairnar sustained serious head injury and ultimately succumbed to the head injury in civil hospital on 7th June, 2005. He was not at the fault.  He did not attribute for the commission of an accident. Therefore, driving license is not at all necessary to settle the insurance claim. In case of an accident on the road, information report, spot panchanama, inquiry report and post-mortem report are required as per the scheme.  In fact, these documents were submitted to the Insurance Company.  There is nothing on record to show that the deceased was under influence of any intoxication. Shri Khanderao Krishna Khairnar died because of head injury sustained in the road accident. Therefore, as per the scheme, widow of the deceased was one of the complainants. Widow stands at Serial No.1 in the list of claimants.  

In the instant complaint before us also as per police investigation papers, accident took place due to the fault of the driver of the Tractor and not of the deceased.  Therefore, the repudiation of claim by the opponent was not proper.

6)                Thus, there is sufficient evidence on record to show that deceased was the farmer holding agricultural land. He died accidentally. The complainant is a widow therefore, as per agreement, the opponent is liable to satisfy the claim of the complainant. The complainant has complied all the formalities as required under agreement and Government Resolution.  As discussed above, the claim is wrongly repudiated by the opponent.  Therefore the opponent is liable to pay the claim of the complainant.  Hence, we proceed to pass the following order.

                   ORDER

  1. Complaint is allowed.
  2. The opponent is directed to pay Rs.1,00,000/- (Rs.One Lakh Only) to the complainant with interest at the rate of 12% per annum from the date of death of the insured i.e. 31st March,2012  till its realization.
  3. The opponent is further directed to pay Rs.5,000/- (Rs.Five Thousand Only) to the complainant as cost of this proceeding.
  4. The above order shall be complied with within a period of one month from today.
  5. Copies of this order be sent to the parties free of cost.

 

Pronounced on 04th  July, 2016

 

 
 
[HON'BLE MR. B.S.WASEKAR]
PRESIDENT
 
[HON'BLE MR. H.K.BHAISE]
MEMBER

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