West Bengal

Nadia

CC/219/2018

MINAKSHI DEY SARKAR, - Complainant(s)

Versus

FRANCHISEE MANAGER SANTIPUR BRANCH, SAHARA Q SHOP, SAHARA INDIA PARIVAR - Opp.Party(s)

08 Apr 2019

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM
NADIA
170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.
NADIA, KRISHNAGAR
 
Complaint Case No. CC/219/2018
( Date of Filing : 18 Dec 2018 )
 
1. MINAKSHI DEY SARKAR,
W/o- SANTANU KUMAR DEY Vill- HOSPITAL PARA,, P.O.- BETHUADAHARI P.S.- NAKASHIPARA PIN- 741126
Nadia
West Bengal
...........Complainant(s)
Versus
1. FRANCHISEE MANAGER SANTIPUR BRANCH, SAHARA Q SHOP, SAHARA INDIA PARIVAR
Vill and P.O.- SANTIPUR P.S.- SANTIPUR PIN 741404
Nadia
West Bengal
2. REGIONAL MANAGER SAHARA Q SHOP, SAHARA INDIA PARIVAR
50/2 KARBALA ROAD, POST- COSSIM BAZAR RAJ, P.S.- BERHAMPORE, PIN- 742102
MURSHIDABAD
West Bengal
3. AREA MANAGER, SAHARA Q SHOP, SAHARA INDIA PARIVAR
3RD FLOOR, SEFALI SADAN , LIC OFFICE, S.F. ROAD, P.O.- SILIGURI, P.S.- SILIGURI PIN- 734005
DARJEELING
West Bengal
4. M.D. (SUBRATA ROY) SAHARA Q SHOP, SAHARA INDIA PARIVAR
SAHARA INDIA BHABAN, 1, KAPOORTALA COMPLEX, ALIGANG, LUCKNOW- 226 024
Lucknow
U P
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. NARAYAN CHANDRA CHATTERJEE PRESIDING MEMBER
 HON'BLE MRS. SMT. ASHOKA GUHA ROY (BERA) MEMBER
 
For the Complainant:
For the Opp. Party:
Dated : 08 Apr 2019
Final Order / Judgement

     Ld. Advocate(s)

For Complainant  ..   Makbul Rahaman

     For OP/OPs ..     None

 

Date of Filing           : 18.12.2018

Date of Disposal      : 08.04.2019

 

:    JUDGMENT & ORDER  dtd. 08.04.2019   :        

 

Nonpayment of the maturity value of one fixed deposit of the depositor herein, the complainant has obliged her to lodge this complaint u/s 12 of the C.P. Act 1986 for redressal.

The brief fact of the case is that the complainant had one F.D. scheme bearing certificate number 562 009605821 for the amount of Rs.12,350/- with the OP No.1 for the period from 28.06.2012 to 29.06.2018, i.e., for 6 years.  According to the condition of the F.D. Scheme, the complainant is entitled to get the maturity amount of Rs. 29,071/- + up to date interest as per norms of the OPs.  The complainant has made claim as per rule but no payment has been made by the OPs. The complainant in her averment had prayed for directing the OPs to refund of Rs. 29,071/- + up to date interest as per norms of the OPs, a compensation of Rs.20,000/- for harassment and mental agony and Rs. 10,000/- as litigation cost.

After receiving the notice none of the OPs on behalf of the Sahara India Parivar appeared before this Forum or filing written version to contest this case.  So the case was heard ex-parte against the OPs.

On argument the Ld. Lawyer for the complainant argued that she had submitted proper demand notice but the OPs gave no reply. 

From the above discussion and as per original document which is in the record, it is clear that the complainant is entitled to get the maturity amount of Rs. 29,071/-   together with up-to-date interest as per norms of the OPs.  It is the deficiency in service on the part of the OPs not to make payment of the maturity amount in time.  The complainant is not responsible for the internal disturbance of the OPs.

Hence, it is

                                                                   O R D E R E D,

That the OPs are hereby directed to refund of Rs. 29,071/- + up-to-date interest to the complainant as per norms of the OPs within 30 days from the date of this order, failing which an interest @ 10% p.a. shall be imposed on the total amount up to the date of this order.   A compensation of Rs. 5,000/- for causing harassment, mental pain and agony  and a litigation cost of Rs. 5,000/- are to be paid to the complainant by the OPs within 30 days from the date of this order.

The case be and the same is allowed ex-parte against the OPs. 

            Let a plain copy of this judgment be supplied to the parties forthwith free of cost.

 
 
[HON'BLE MR. NARAYAN CHANDRA CHATTERJEE]
PRESIDING MEMBER
 
[HON'BLE MRS. SMT. ASHOKA GUHA ROY (BERA)]
MEMBER

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