West Bengal

Nadia

CC/74/2019

ANURADHA KUNDU - Complainant(s)

Versus

FRANCHISE GUARDIAN, ( SUMAN RAKSHIT),SAHARA Q SHOP - Opp.Party(s)

MAKBUL RAHAMAN

31 Jul 2023

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
NADIA
170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.
NADIA, KRISHNAGAR
 
Complaint Case No. CC/74/2019
( Date of Filing : 10 Apr 2019 )
 
1. ANURADHA KUNDU
W/O- T.K. KUNDU VILL.- ANNAPURNA SARANI, RADHANAGAR P.O.- GHURNI, P.S.- KOTWALI PIN-741103
Nadia
West Bengal
...........Complainant(s)
Versus
1. FRANCHISE GUARDIAN, ( SUMAN RAKSHIT),SAHARA Q SHOP
KRISHNAGAR FRANCHISESAHARA INDIA PARIVAR, 5/4 D.L. ROY ROAD, P.O.- KRISHNAGAR, P.S.- KOTWALI, PIN- 741101
Nadia
West Bengal
2. REGIONAL MANAGER, SAHARA Q SHOP
SAHARA INDIA PARIVAR, VIVEKANANDA NAGAR BADAMTALA, MADHYAM GRAM KOLKATA-700 130
24 PGS (N)
West Bengal
3. CHIEF MANAGER SAHARA Q SHOP
SAHARA INDIA PARIVAR, JAWAHAR LAL NEHERU ROAD, ELGIN KOLKATA-700 071
Kolkata
West Bengal
4. M.D. (SUBRATA ROY)
SAHARA Q SHOP ., SAHARA INDIA PARIVAR SAHARA INDIA BHABAN, 1, KAPOORTHALA COMPLEX, ALIGANG, LUCKNOW-226 024
Lucknow
U P
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. DAMAN PROSAD BISWAS PRESIDENT
 HON'BLE MR. NIROD BARAN ROY CHOWDHURY MEMBER
 
PRESENT:MAKBUL RAHAMAN, Advocate for the Complainant 1
 
Dated : 31 Jul 2023
Final Order / Judgement

Ld. Advocate(s)

                        For Complainant: Mokbul Rahaman

                        For OP/OPs : None

 

Date of filing of the case                :10.04.2019

Date of Disposal  of the case         : 31.07.2023

 

 

 

Final Order / Judgment dtd.31.07.2023

 

This is a case under section 12 of the Consumer Protection act 1986 filed by the aforesaid complainant against the aforesaid opposite parties praying for refund of Rs.34,080/-,  interest for the further period, compensation and litigation cost.

 

Complainant stated in the complaint that he deposited of Rs.16,000/-  before the office of OP no.1 under Sahara Q Shop Unique  products Range Limited scheme and one  document was  prepared by OP no.1 to that effect and handed over the same to him.

 But after maturity date OP no.1 expressed that he is unable to give the maturity value.

Thereafter he served a notice to the OP no.1 through his Ld. Adv. and copy of the same also been sent to OP no. 2-4 but he did not get any fruitful result. Hence he lodged this complaint before this Commission praying for appropriate relief and redressal.

After admission  of the aforesaid  complaint,  notices were  issued upon the OPs but neither the OPs nor their representative /representatives came  forward before this  Commission to  contest  this  complaint  case, hence  the instant case fixed for ex-parte hearing.

During Ex-parte hearing of this case, complainant produced one original document i.e the deposit certificate relating to aforesaid deposit dtd. 24.07.2012 vide no. 562009631472.

Ld. Adv. for the complainant submitted Affidavit – in – Chief which is unchallenged testimony and brief notes of argument. He also made verbal submission.

We have carefully gone through the aforesaid documents. No doubt regarding genuineness of one document appeared before us and we think that these documents may be considered.

 

DECISION WITH REASONS

 

It is the case of the complainant that on 10.04.2019 he deposited Rs. 16,000/- before the office of OP no.1 in the Sahara Q Shop Unique  products Range Limited Scheme and after lapse of maturity date i.e 24.07.2018  he wanted the maturity value and he went before the office of OP no. 1 for the said purpose but OP no. 1 expressed his inability to refund the matured value.

During hearing Ld. Advocate for the complainant argued that in such a situation he issued a notice dtd. 28.02.2019 under Speed Post to the  OP no. 1  requesting  him to repay the maturity value  of the said deposit  and copy of the same also been sent to OP no. 2 to 4 but those notice  did not  return before him within a reasonable  period  which compelled him to believe that those notices  have been properly served upon aforesaid OPs.

 

We also find from the document on record that OP no.1 is the representative of OP no. 2-4. We also find that complainant is the consumer under the OPs within the purview of C.P.Act 1986 and subject matter of the complaint is under the jurisdiction of this commission. We also find that cause of action of this case has arisen on 28.02.2019 and complainant has filed this case on 10.04.2019 i.e within the period of limitation.

 

Considering the materials on record and in view of the aforesaid discussion we do not find any reason to disbelieve the aforesaid contention of the complainant. So we are of the opinion that complainant deposited the aforesaid sum before the OPs but they avoided to return the maturity value to the complainant. So it is held that OPs have jointly or severally and willfully neglected to return the maturity value of aforesaid fixed deposit amount to the complainant

So we are  of the further view that complainant  has able to establish his grievance against the OPs before this Commission which amounts to deficiency  of services on the part of OPs under the purview of C.P.Act 1986.

Accordingly we are of the opinion that complainant is entitled to relief as per his prayer.

In the result petition of the complainant succeeds.

 

Hence, it is

ORDERED,

 

That the present case be and the  same is allowed ex-parte against the OPs With cost of Rs.3,000/- to be paid by the OP no. 1 -4 in favour  of the complainant.

That the OP no 1-4 jointly or severally are hereby directed to refund the maturity value of the aforesaid fixed deposit amounting to Rs.34,080-/   (Thirty four thousand  eighty) along with further  interests @ 9 % per annum from the date of maturity of the said fixed deposits i.e from 24.07.2018  to till the actual  date of repayment to the complainant.

           OP no. 1-4 are further directed to pay compensation amounting to

Rs.3, 000/- to the complainant for his harassment, mental pain and agony.

OPno.1-4 are further directed to pay aforesaid awarded amount within 45 days from this date of order to the complainant,  failing which complainant shall have liberty to put this order into execution.

          Let a plain copy to this final order be supplied to the complainant and OPs free of cost.

 

Dictated & corrected by me

 

 ............................................

                PRESIDENT

 (Shri   DAMAN PROSAD BISWAS,)

                                                                                                                               PRESIDENT

                                                                                                    (Shri   DAMAN PROSAD BISWAS,)

 

               

I  concur,

 

 

.............................................                                                              

            MEMBER                                                                                        

(NIROD  BARAN   ROY  CHOWDHURY  )        

 

 
 
[HON'BLE MR. DAMAN PROSAD BISWAS]
PRESIDENT
 
 
[HON'BLE MR. NIROD BARAN ROY CHOWDHURY]
MEMBER
 

Consumer Court Lawyer

Best Law Firm for all your Consumer Court related cases.

Bhanu Pratap

Featured Recomended
Highly recommended!
5.0 (615)

Bhanu Pratap

Featured Recomended
Highly recommended!

Experties

Consumer Court | Cheque Bounce | Civil Cases | Criminal Cases | Matrimonial Disputes

Phone Number

7982270319

Dedicated team of best lawyers for all your legal queries. Our lawyers can help you for you Consumer Court related cases at very affordable fee.