Ld. Advocate(s)
For Complainant: Mokbul Rahaman
For OP/OPs : None
Date of filing of the case :10.04.2019
Date of Disposal of the case : 31.07.2023
Final Order / Judgment dtd.31.07.2023
This is a case under section 12 of the Consumer Protection act 1986 filed by the aforesaid complainant against the aforesaid opposite parties praying for refund of Rs.1,80,000/-, interest for the further period, compensation and litigation cost.
Complainant stated in the complaint that he deposited of Rs.1,80,000/- before the office of OP no.1 under R.D scheme and one document was prepared by OP no.1 to that effect and handed over the same to him.
But after maturity date OP no.1 expressed that he is unable to give the maturity value.
Thereafter he served a notice to the OP no.1 through his Ld. Adv. and copy of the same also been sent to OP no. 2-4 but he did not get any fruitful result. Hence he lodged this complaint before this Commission praying for appropriate relief and redressal.
After admission of the aforesaid complaint, notices were issued upon the OPs but neither the OPs nor their representative /representatives came forward before this Commission to contest this complaint case, hence the instant case was fixed for ex-parte hearing.
During Ex-parte hearing of this case, complainant produced one certificate relating to aforesaid deposits vide no. 66464201088.
Ld. Adv. for the complainant submitted Affidavit – in – Chief which is unchallenged testimony and brief notes of argument. He also made verbal submission.
We have carefully gone through the aforesaid documents. No doubt regarding genuineness of those documents appeared before us and we think that these documents may be considered.
DECISION WITH REASONS
It is the case of the complainant that he deposited Rs. 1,80,000/- before the office of OP no.1 in the R.D Scheme and after lapse of maturity date i.e 23.04.2017 he wanted the maturity value and he went before the office of OP no. 1 for the said purpose but OP no. 1 expressed his inability to refund the matured value.
During hearing Ld. Advocate for the complainant argued that in such a situation he issued a notice dtd. 21.02.2019 under Speed Post to the OP no. 1 requesting him to repay the maturity value of the said deposit and copy of the same also been sent to OP no. 2 to 4 but those notice did not return before him within a reasonable period which compelled him to believe that those notices have been properly served upon aforesaid OPs.
We also find from the documents on record that OP no.1 is the representative of OP no. 2-4. We also find that complainant is the consumer under the OPs within the purview of C.P.Act 1986 and subject matter of the complaint is under the jurisdiction of this commission. We also find that cause of action of this case has arisen on 21.02.2019 and complainant has filed this case on 10.04.2019 i.e within the period of limitation.
Considering the materials on record and in view of the aforesaid discussion we do not find any reason to disbelieve the aforesaid contention of the complainant. So we are of the opinion that complainant deposited the aforesaid sum before the OPs but they avoided to return the maturity value to the complainant. So it is held that OPs have jointly or severally and willfully neglected to return the maturity value of aforesaid deposit amount to the complainant
So we are of the further view that complainant has able to established his grievance against the OPs before this Commission which amounts to deficiency of services on the part of OPs under the purview of C.P.Act 1986.
Accordingly we are of the opinion that complainant is entitled to relief as per his prayer.
In the result petition of the complainant succeeds.
Hence, it is
ORDERED,
That the present case be and the same is allowed on contest against the OP no. 1 and 2-4 with cost of Rs.3, 000/- to be paid by the OP no. 1 -4 in favour of the complainant.
That the OP no 1-4 jointly or severally are hereby directed to refund the maturity value of the aforesaid RD account where complainant deposited Rs.1,80,000-/ ( one lakh eighty thousand ) along with interest applicable in the said scheme and further interests @ 9 % per annum from the date of maturity of the said fixed deposits i.e from 23.04.2017 to till the actual date of repayment to the complainant.
OP no. 1-4 are further directed to pay compensation amounting to
Rs.5, 000/- to the complainant for his harassment, mental pain and agony.
OPno.1-4 are further directed to pay aforesaid awarded amount within 45 days from this date of order to the complainant, failing which complainant shall have liberty to put this order into execution.
Let a plain copy to this final order be supplied to the complainant and OPs free of cost.
Dictated & corrected by me
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PRESIDENT
(Shri DAMAN PROSAD BISWAS,)
PRESIDENT
(Shri DAMAN PROSAD BISWAS,)
I concur,
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MEMBER
(NIROD BARAN ROY CHOWDHURY )