BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM, ERNAKULAM.
Dated this the 28th day of August 2014
Filed on : 28-05-2014
PRESENT:
Shri. A. Rajesh, President.
Shri. Sheen Jose, Member.
CC.402/2014
Between
Rose Ipe Kovoor (Rosamma) : Complainant
Rosy Ipe Kovoor, Kovoor house, (party-in-person)
House No. 37/1566 D,
Jawaharnagar, Kadavanthara P.O.,
Subash Chandra Bose Road,
Cochin-20.
And
Kerala State Electricity Board, : Opposite party
Executive Engineer, (absent)
Girinagar Section,
Ernakulam-682 020.
O R D E R
A. Rajesh, President.
The undisputed facts of the complainant’s case are as follows:
The complainant is a consumer of electricity supplied by the opposite party. The opposite party has been collecting excess electricity charges from the complainant. Though the complainant complained about the excess billing the opposite party did not pay any attention towards the same for their own reasons. However he opined that the excess billing
may be due to leak of electricity in the premises. Accordingly at the instance of the complainant on electrician checked the wiring of the house and found that it is in perfect condition. Thus the complainant is before us seeking direction against the opposite party to pay a compensation of Rs. 10,00,000/- which includes the excess electricity charges levied by the opposite party.
2. On receipt of notice from this Forum the opposite party appeared and sought time for filing their version. But subsequently they opted to remain absent for reasons of their own. No oral evidence was
adduced by complainant. Exbt. A1 to A26 were marked. Heard the complainant who appeared in person.
3. The only point that comes up for consideration is whether the complainant is entitled to get a compensation of Rs. 10 lakhs from the opposite party.
4. According to the complainant the opposite party has been demanding excess electricity charges every month, though her consumption of electricity is very low. Exbts. A1 to A25 are the electricity bills issued by the opposite party to the complainant from 19-06-2010 to 22-05-2014. As per Exbts. A1 to A25 the status of the electricity meter is ‘working’. On receipt of Exbt. A9 bill dated 23-05-2013 to the tune of Rs. 15,302/- the complainant preferred Exbt. A26 complaint dated 01-06-2013 to the opposite party stating that she has not consumed the electricity as stated in Exbt. A9 bill.
5. It is to be noted that nothing is on record to show that the opposite party issued Exbts. A1 to A25 bills stating excess consumption of electricity by the complainant than the actual consumption. The complainant is to carry the ball in proving the allegations in the complaint. The remedy open to the complainant is to conduct a through check up of the electrical
wiring inside her house with the help of an expert electrician and also to test the correctness of the electricity meter.
6. In the absence of any evidence to the contrary we do not find any deficiency in service on the part of the opposite party. Accordingly the complaint deserves dismissal. Ordered accordingly.
Pronounced in the open Forum on this the 28th day of August 2014
Sd/-
A. Rajesh, President.
Sd/-
Sheen Jose, Member.
Forwarded/By Order,
Senior Superintendent..
Appendix
Complainant’s exhibits :
Ext. A1 : Copy of letter dt. 22-05-2014
A2 : “ “ dt. 24-03-2014
A3 “ “ “ dt. 27-01-2014
A4 : “ dt.26-11-2013
A5 : “ dt. 23-11-2011
A6 : “ dt. 22-12-2006
A7 : “ dt. 24-09-2013
A8 : “ dt. 23-07-2013
A9 : “ dt. 23-05-2013
A10 : “ dt. 22-03-2013
A11 : “ dt. 21-01-2013
A12 : “ dt. 26-11-2012
A13 : “ dt. 26-09-2012
A14 : “ dt.28-07-2012
A15 : “ dt. 28-05-2012
A16 : “ dt. 23-03-2012
A17 : “ dt.24-01-2012
A18 : “ dt. 23-08-2011
A19 : “ dt. 24-06-2011
A20 : “ dt. 27-04-2011
A21 : “ dt. 22-12-2010
A22 : “ dt. 22-02-2011
A23 : “ dt. 21-10-2010
A24 : “ dt. 20-08-2010
A25 : “ dt.19-06-2010
A26 : Copy of complaint dt. 01-06-2013
Opposite party’s exhibits : Nil
