The complainant Neyaj Ahmad has filed this complaint petition against Junior Engineer ESSEL Vidhut Vitran Muzaffarpur and two others (o.ps) for realization of Rs. 75000/- for deficiency in service, litigant expenses and other expenses occurred in mental, physical & economical harassment.
The brief, facts of the case is that the complainant obtained electric energy supply connection (domestic) in the year 1985 from the o.ps department and he was allotted consumer no- 34484 and as such he was consuming electric for 4 years continuously. The further case is that in the year 1990, a devastating flood disaster of menacing nature struck the village, uprooted electric poles and swept away entire system of electric energy, causing entire electric system disrupted leaving no sign of electric energy in the village. The further case is that after the destruction of energy supply system in village, the complainant approached superintending engineer, Ramdayalu Muzaffarpur for restoration of energy supply in his village and superintending Engineer entrusted J.E. Maithi to enquire the matter and report him about the actual fact. The further case is that when nothing tangible happened/occurred from the side of superintending engineer, the complainant again approached the department repeatedly but all his effort went in vain and till date the same previous situation prevails. The further case is that to utter surprise the complainant received the energy demand bill of Rs. 1179.73/- in the month of October 2000 and again entire bill of Rs. 1525.98 in the month May 2001, lying outstanding against him for zero unit consumed and this practice of electric department continue in the month of July 2013 by sending again an energy bill of Rs. 51,096/- of electric consumed by complainant. The further case is that lastly the complainant was again served an energy bill of Rs. 57,843/- in the month of August 2014 for consuming 40 units of electric energy without restoration of previously defunct energy line. The further case is that the bill of June 2014, showing 119 Unit consumed while never before at the very beginning of energy connection, no meter was installed by electric department in the house of petitioner. The further case is that on 07-02-2014 the complainant filed a complaint along with other documentary proof to J.E. who upon the receiving the complaint, an information in token of prove through SMS bearing No.- CB/07214/121 for acting and rectified the wrong billing was informed but till date no action of electric department has been taken.
The complainant has annexed four electricity bill with the complaint petition.
On issuance of summon, the o.ps appeared by their counsel but they didn’t file w.s., so they were debarred from filing w.s. vide order dated 07-02-2019.
No evidence has been adduced on behalf of either party. The complainant has filed a petition on dated 20-09-2019 that his complaint may be treated as written and oral argument and to pass order.
On perusal of the record, it transpires that no evidence has been adduced on behalf of complainant to prove his case. Only photocopy of four electric bills have been filed but there is no evidence on record to show that there was no electric pole and electric supply in village of the complainant. It is admitted by complainant that he had taken electric connection and the same was continued for 4 years. He has not produced any evidence of the fact that in the year 1990, a electric poles had swept away in the flood and he was not consuming the electricity. He has also not adduced any evidence to show that the electric bills issued by the department are incorrect, and invalid.
In the circumstances, we are of the considered opinion that the complainant failed to established its case and the complaint is liable to be dismissed.
Accordingly, the complaint petition is dismissed.