DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KOZHIKODE

PRESENT : Sri. P.C. PAULACHEN, M.Com, LLB : PRESIDENT

Smt. PRIYA.S, BAL, LLB, MBA (HRM) :  MEMBER

Sri.V. BALAKRISHNAN, M Tech, MBA, LL.B, FIE: MEMBER

Friday the 30^th day of June 2023

C.C.135/2023

Complainant

Yamuna A.P,

Puthiyedath Kandiyil,

Parannur (PO), Narikkuni (Via),

Kozhikode – 673 585.

   Opposite Party

          Emirates Foot wear

          Rep. by Manager/owner,

          Nanminda Road,

          Narikkuni, Kozhikode.

ORDER

By Sri. P.C. PAULACHEN – PRESIDENT 

           This is a complaint filed under section 35 of the Consumer Protection Act, 2019.

2. The complainant has approached this Commission with an allegation that the chappal purchased by her from the shop of the opposite party on 06-03-2023 paying Rs.700/- became defective within 2 days as the sole damaged and opposite party  failed to take any positive steps to redress her grievance in spite of repeated requests. Hence the complaint claiming refund of the purchase price along with compensation.  

3. The opposite party was set ex-parte.

4. The points that arise for determination in this case are :

1. Whether there was any unfair trade practice or deficiency of service on the part of the opposite party, as alleged ?
2. Reliefs and costs.

5. Point No.1 – The opposite party remained ex-parte. The case was posted for the evidence of the complainant several times. But the complainant also remained absent and did not file affidavit or adduce any evidence.  The fact that the opposite party was set ex-parte does not automatically entitles the complainant to get the relief sought for. It is for the complainant to prove the allegations in the complaint by adducing proper evidence. But the complainant in this case has utterly failed to prove her case. No deficiency of service or unfair trade practice as alleged is proved against the opposite party.

6. Point No.2:  In view of the finding on the above point, the complainant is not entitled to get the relief sought for and the complaint is only to be dismissed. 

In the result, CC 135/2023 is dismissed. No order as to costs.

Pronounced in open Commission on this the 30^th day of June 2022.

Date of Filing: 29-03-2023

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APPENDIX

NIL

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