DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR
Complaint no. 570
Instituted on: 01.11.2017 Decided on: 04.01.2018
Rekha Rani wife of Tejinder Kumar resident of Ward No.7, Gahu Patti, Longowal District Sangrur.
…. Complainant.
Versus
1. Emerging India Infra and Developers Limited, Ist Floor Near Muthoot Finance Roxy Road, Outside Sunami Gate, Sangrur through its Branch Manager.
2. Emerging India Infra and Developers Limited Head Office SCO No.46-47, Sector 9-D, Near Mattka Chowk Madhya Marg Chandigarh through its Executive Director.
….Opposite parties.
FOR THE COMPLAINANT: Shri Harinder Pal Advocate
FOR THE OPP. PARTIES : Exparte.
Quorum
Sukhpal Singh Gill, President
Sarita Garg, Member
ORDER:
Sukhpal Singh Gill, President
1. Rekha Rani, complainant has preferred the present complaint against the opposite parties (referred to as OPs in short) on the ground that she invested an amount of Rs.25000/- with OPs vide account number SP 0007000245 on 05.04.2011 under Single Premium Plan (SP) for a period of six years. The date of maturity of the plan was 04.04.2017. After the maturity date, the complainant deposited original policy and other relevant documents and fulfilled all the formalities for releasing the maturity amount. Thereafter the complainant requested the OPs so many times to release the maturity amount but they have been putting off the matter on one pretext or the other. Thus, alleging deficiency in service on the part of OPs, the complainant has sought following reliefs:-
i) OPs be directed to pay Rs.52049/- along with interest @18% per annum from the date of maturity till realization,
ii) OPs be directed to pay to the complainant a sum of Rs.20,000/- on account mental agony and harassment and to pay Rs.20,000/- as litigation expenses.
2. Notices were sent to the OPs but none has appeared for the OPs despite service. As such OPs were proceeded exparte.
3. The complainant has tendered documents Ex.C-1 to Ex.C-6 and closed evidence.
4. From the perusal of documents placed on the file and after hearing the arguments of the learned counsel for the complainant, we find that it is the case of the complainant that she invested an amount of Rs.25,000/- with OPs vide account number SP 0007000245 on 05.04.2011 under Single Premium Plan (SP) for a period of six years which is evident from document Ex.C-6 on record . The date of maturity of the plan was 04.04.2017. After the maturity date, the complainant deposited original policy and other relevant documents and fulfilled all the formalities for releasing the maturity amount but the OPs have not released the maturity amount till date. The OPs have not come forward to contest the case of the complainant rather they chosen to remain exparte.
5. For the reasons recorded above, we allow the complaint and direct the OPs to pay to the complainant an amount of Rs.52049/- alongwith interest @9% per annum from the date of filing of the complaint till realization. We further order the OPs to pay to the complainant an amount of Rs.3500/- on account mental pain agony and harassment and Rs.1500/- as litigation expenses.
6. This order of ours shall be complied with within 60 days from the date of receipt of copy of the order. A copy of the order be supplied to the parties free of charge. File be consigned to records in due course.
Announced
January 4 , 2018
(Sarita Garg) ( Sukhpal Singh Gill) Member President
