Complainant is absent.  The Proxy Advocate Ms.Shilpa Ratnakar for Adv.Jash Dalia present for the Complainant with authority letter.

                        The present complaint is pending for admission since long for want of presence of the Complainant before this Commission.  Today, also the Complainant is absent.  After perusal the entire record of complaint memo, we passed the following order :-

1. The present consumer complaint has been filed by the Complainant herein alleging deficiency in service on the part of Opposite Party i.e, the Insurance Company.  Main allegation of the Complainant is about mis-selling as well as providing false and wrong insurance policies.
2. It is found that though the Complainant alleged deficiency in service against the Opposite Party, he has not filed supporting documentary evidence to substantiate his allegation such as proposal form, correspondence, etc., done with the Opposite Party.  He has only submitted the policy document and Order passed by Insurance Ombudsman.
3. Further, it is pertinent to note the Complainant is residing in Delhi i.e, out of Maharashtra State.  As per Section 34 (2) (d) of the Consumer Protection Act, 2019 specifically for the convenience of the Complainant, the provisions has been made that the Complainant can file his consumer complaint in the Consumer Commission within the territorial jurisdiction where he or she resides.  But, the Complainant though residing out of Maharashtra State filed the present consumer complaint before this Commission.  We have directed and several opportunities have been given to the Advocate for the Complainant to keep the Complainant present before this Commission to clarify this query.  However, the Advocate for the Complainant has failed to keep the Complainant present before this Commission, for the reasons best known him.
4. Further, the Complainant before filing this complaint, filed a complaint before Insurance Ombudsman for redressal of his grievance wherein the Insurance Ombudsman held that though there is free look period of fifteen days from the receipt of policy documents to cancel the policy, the Complainant failed to avail the said free look period and approached to the Insurance Company after lapse of twelve months after expiry of free look period and therefore, the Insurance Ombudsman rejected the complaint of the Complainant.

                        We therefore do not incline to admit the present consumer complaint on above mentioned grounds in Para No.2 to 4 and same is rejected at the stage of admission itself.

                        No Order as to costs.

                        Copy of this Order be sent to Complainant free of cost.