Punjab

Sangrur

CC/185/2017

Verander Kumar - Complainant(s)

Versus

Easyday - Opp.Party(s)

Sh.Rohit jain

03 Jul 2017

ORDER

 

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR

                             

                                                                   Complaint no. 185                                                                                               

                                                                    Instituted on:  05.05.2017

                                                                   Decided on:    03.07.2017

 

Verander Kumar Jain son of Dr. Daya Kishan Jain, resident of Dr. Daya Kishan Jain Street, Malerkotla, Near Sub Post Office, Sadar Bazar, Malerkotla.                                                               …. Complainant.        

Versus

 

Easyday, Bharti Retail Limited Ground Floor Near Atal Hospital, Sant Colony, Stadium Road, Malerkotla, District Sangrur through its Manager.

                                                  ....Opposite party.

 

FOR THE COMPLAINANT:        Shri Rohit Jain Advocate                          

 

FOR THE OPP. PARTIES  :                Exparte         

 

 

Quorum

         

                    Sukhpal Singh Gill, President

Sarita Garg, Member

Vinod Kumar Gulati, Member

     

           

 

ORDER:  

 

 

Sukhpal Singh Gill, President

 

1.             Verander Kumar Jain complainant has preferred the present complaint against the opposite parties (referred to as OPs in short) on the ground that he purchased one packet of handwash extra moisturizing Lemon  alongwith other goods and paid Rs.152/- for the same   and OP issued bill wherein serial number 8901153501524. The complainant was shocked to see that the OP had charged Rs.152/-  for the said handwash whereas the MRP of that article was Rs.119/-  and as such the OP charged excess price of Rs.33/- .  Thus, alleging unfair trade practice on the part of OP, the complainant has sought following reliefs:- 

i)      OP be directed to refund the excess amount of Rs.33/- charged by him,

ii)     OP be directed to pay to the complainant a sum of Rs.90000/- as compensation   on account of mental agony, harassment,

iii)  OP be directed to pay Rs.5500/- as litigation expenses.

2.             Despite service, OPs did not appear and as such they are proceeded exparte.

3.             In his exparte evidence, the complainant has tendered documents Ex.C-1 to Ex.C-4 and closed evidence.    

4.             From the perusal of documents placed on the file and after hearing the arguments of the learned counsel for the complainant, we find that the complainant  purchased Handwash Extra Moisturizing Lemon from the OP  vide invoice no. 3571003004088 dated 22.04.2017 for an amount of Rs.152/- which is Ex.C-2 on record. The complainant grievance is that  OP charged an amount of Rs.152/- for said handwash having  UPC No. 8901153501524  whereas  the M.R.P. printed on the said item was Rs.119/- and as such the OP charged excess price of Rs.33/-. We have perused the retail invoice/ receipt Ex.C-2  and product in question  Ex.C-4 and found that the OP charged Rs.152/- for  item having  UPC No. 8901153501524  whereas  the M.R.P. printed on the said item was Rs.119/- and as such the OP really charged an excess amount of Rs.33/- from the complainant. The OP has not come forward to contest the case of the complainant rather they chosen to remain exparte. As such evidence produced by the complainant has gone rebutted on record.

5.             For the reasons recorded above, we allow the complaint and direct the OP to refund an amount of Rs.33/- excess charged from the complainant. We  direct the OP to pay to the complainant a consolidated amount of compensation of Rs.5000/- on account of mental pain, agony harassment and litigation expenses and also to deposit Rs.5000/- in the Consumer Legal Aid Account maintained with this Forum.

6.             This order of ours shall be complied with within 30 days from the receipt of copy of the order. Copy of the order be supplied to the parties free of charge. File be consigned to records in due course.                                                                                                        Announced

                                        July 3, 2017

 

 

 

( Vinod Kumar Gulati )  ( Sarita Garg)       (Sukhpal Singh Gill)                                                                                                                                                                    

Member                    Member                            President

 

 

BBS/-