ORDER BY HON’BLE PRESIDENT- MR. P.K. PADHI:
JUDGMENT
Complainant has filed this consumer complaint U/s.12 of C.P. Act, 1986 seeking following reliefs;
“Direct the opposite parties to receive arrear bills as per the OERC norms taking the average of three months consecutive meter reading w.e.f. December, 2013, not to disconnect power supply to the house and pay Rs.30,000/- towards mental agony, Rs.20,000/- towards financial loss and Rs.10,000/- towards the litigation expenses”.
The brief fact of the case is that, the complainant is a bonafide domestic consumer before the opposite parties bearing consumer No.03564432 after the death of her husband. Since the opposite parties issued inflated bills which are four times more than that the actual consumption. The complainant objected same inflated bills and requested the opposite parties to install a meter in her premises and to revise the arrear bills. On 18.12.2012 the opposite parties installed a new meter in the premises of the complainant. Without revising the arrear bills as per the OERC norms the opposite party No.1 on 20.12.2019 issued an illegal notice bearing No.503S/25629 demanding Rs.82,105/- from the complainant towards arrear bills and threatened the complainant to disconnect power supply in the event she does not pay the arrear amount.
Notice was issued to opposite parties on 14.01.2020 but none turned up and opposite parties were set ex-parte on 01.11.2021. Complainant is also regularly absent for which we took up the matter.
The opposite parties have issued notice for payment of Rs.82,105/- but did not turn up to explain as to why such amount has been imposed. Considering the case of both parties we direct the opposite parties to deduct 30% of the outstanding of bill dt.20.12.2019 as usually being deducted by opposite parties and take rest amount in 10 monthly installments and close the case. With the aforesaid observation and direction consumer complaint is disposed of. No cost.
