DATE OF DISPOSAL: 25.07.2023

PER:   SRI SATISH KUMAR PANIGRAHI, PRESIDENT

               The Complainant-in-person is present today and files hazira. Heard at length and on perusal of the case record, it appears that the present complaint filed for deficiency in services under the Consumer Protection Act, 2019 against the Railway Authorities. The case of the complainant hits the principles of Fundamental Rights of citizens under the Constitution of India. The present complaint cannot be decided summarily before this Commission.

               The law is well settled in O.P.Thalkur v. Shimla Municipal Corporation & Ors. reported in https://indiankanoon.org/doc/169279808/ where in Hon’ble National Consumer Disputes Redressal Commission held that, “the Consumer Protection Fora do not enforce fundamental rights and also do not exercise jurisdiction of Hon’ble High Courts or Hon’ble Supreme Court of India under Art. 226 or 32.” 

               In view of the above terms, the complaint is dismissed with liberty to the complainant to seek remedy in a competent court as per the law. The present Consumer Complaint stands disposed of accordingly. 

               The Judgment be uploaded on the www.confonet.nic.in for the perusal of the parties.

               A certified copy of this Judgment be provided to all the parties free of cost as mandated by the Consumer Protection Act, 2019 or they may download same from the www.confonet.nic.in to treat the same as if copy of the order received from this Commission. 

               The file is to be consigned to the record room along with a copy of this Judgment.

Pronounced on 25.07.2023.