Kerala

StateCommission

382/2003

M/s Sita World Travels India Ltd - Complainant(s)

Versus

Dr.Vinod Srikovil - Opp.Party(s)

Menon & Pai

17 Aug 2010

ORDER

First Appeal No. 382/2003
(Arisen out of Order Dated null in Case No. of District )
1. M/s Sita World Travels India LtdTharakan's Building,M,G,Road,Ravipuram,Cochin
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ORDER

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAD, THIRUVANANTHAPURAM

 

APPEAL 382/2003

JUDGMENT DATED: 17.8.2010

PRESENT

JUSTICE SRI.K.R.UDAYABHANU                   : PRESIDENT

SRI.M.K.ABDULLA SONA                       : MEMBER

 

 

1. M/s Sita World Travel India Ltd.,                   : APPELLANTS

     Tharakan’s Builidng,

     M.G.Road, Ravipuram,

     Cochin 682 016.

 

2.  Claudie Vivera,

      Sr.Sales Executive,

      M/s Sita World Travel India Ltd.,

                   -do-do-

 

 (By Adv. Menon & Pai)        

 

               Vs.

1. Dr.Vinod Srikovil,                         : RESPONDENTS

     CMS, Cherthala.

 

2. Sheela Vinod Srikovil,

     CMS, Cherthala.

JUDGMENT

 

JUSTICE SRI.K.R.UDAYABHANU                   : PRESIDENT

          The appellants are the opposite parties in OP.184/02 in the file of CDRF, Ernakulam.  The appellants are under orders to give preference to the complainants while conducting another tour to the Far East and arrange for them to visit the places they could not visit earlier free of any charges.  It is also provided that for the rest of the journey the prescribed amount should be paid by the complainant and also the 1st opposite party shall pay  Rs.1000/- towards cost to the complainants.

2. The matter is with respect to the alleged deficiency in service in the package tour conducted.  It is the allegation of the complainant that they could not visit some of the places mentioned in the broachure of the opposite parties. They have sought for a direction to arrange full tour  at Bangkok, Pattaya and  Phuket  or to pay compensation of Rs.1,00,000/- and further compensation of Rs.1,00,000/- for hardships and inconvenience caused.

3. The appellant/opposite party was ex-parte in the Forum.

4. The evidence adduced consisted of Exts.A1 to A4.

We find that the order is dated 17.3.03.  The appeal was filed on 2.5.03.  Till now the appellants have not made any attempt to see that the matter is disposed of. The appellants have sought for a remand. In the circumstance we find a remand at this point of time could not be of any help to any of the parties.  There is no representation for the respondents/complainants before this Commission.  In this circumstances we find that the matter does not call for interference.  Hence the appeal is dismissed.

 

 

          JUSTICE SRI.K.R.UDAYABHANU                   : PRESIDENT

 

 

 

          SRI.M.K.ABDULLA SONA                       : MEMBER

 

 

ps

 

 

 

PRONOUNCED :
Dated : 17 August 2010

[HONARABLE MR. JUSTICE SHRI.K.R.UDAYABHANU]PRESIDENT[ SRI.M.K.ABDULLA SONA]Member