KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAD, THIRUVANANTHAPURAM APPEAL 382/2003 JUDGMENT DATED: 17.8.2010 PRESENT JUSTICE SRI.K.R.UDAYABHANU : PRESIDENT SRI.M.K.ABDULLA SONA : MEMBER 1. M/s Sita World Travel India Ltd., : APPELLANTS Tharakan’s Builidng, M.G.Road, Ravipuram, Cochin 682 016. 2. Claudie Vivera, Sr.Sales Executive, M/s Sita World Travel India Ltd., -do-do- (By Adv. Menon & Pai) Vs. 1. Dr.Vinod Srikovil, : RESPONDENTS CMS, Cherthala. 2. Sheela Vinod Srikovil, CMS, Cherthala. JUDGMENT JUSTICE SRI.K.R.UDAYABHANU : PRESIDENT The appellants are the opposite parties in OP.184/02 in the file of CDRF, Ernakulam. The appellants are under orders to give preference to the complainants while conducting another tour to the Far East and arrange for them to visit the places they could not visit earlier free of any charges. It is also provided that for the rest of the journey the prescribed amount should be paid by the complainant and also the 1st opposite party shall pay Rs.1000/- towards cost to the complainants. 2. The matter is with respect to the alleged deficiency in service in the package tour conducted. It is the allegation of the complainant that they could not visit some of the places mentioned in the broachure of the opposite parties. They have sought for a direction to arrange full tour at Bangkok, Pattaya and Phuket or to pay compensation of Rs.1,00,000/- and further compensation of Rs.1,00,000/- for hardships and inconvenience caused. 3. The appellant/opposite party was ex-parte in the Forum. 4. The evidence adduced consisted of Exts.A1 to A4. We find that the order is dated 17.3.03. The appeal was filed on 2.5.03. Till now the appellants have not made any attempt to see that the matter is disposed of. The appellants have sought for a remand. In the circumstance we find a remand at this point of time could not be of any help to any of the parties. There is no representation for the respondents/complainants before this Commission. In this circumstances we find that the matter does not call for interference. Hence the appeal is dismissed. JUSTICE SRI.K.R.UDAYABHANU : PRESIDENT SRI.M.K.ABDULLA SONA : MEMBER ps |