SMT. RAVI SUSHA : PRESIDENT
Complainant has filed this complaint U/S 12 of Consumer Protection Act 1986 for getting an order directing opposite parties to pay Rs.10,00,000/- to the complainant towards compensation alleging deficiency in service on the part of opposite parties.
Short facts of the present complaint are as under :- The complainant is a taxi driver, since 2010 he was consulting the OPs and issuing spectacles from 2013 onwards. In the year July 2016, the complainant went to the OP in order to change his spectacles. The 1st OP after thorough check up, informed that he has got cataract on his right eye and the only remedy for the same is surgery and the 1st OP assured 100% success in the surgery. Accordingly, on 15/9/2016, 1st OP had conducted cataract surgery of the right eye of the complainant and he was strictly following the medicines prescribed by 1st OP. But unfortunately within two weeks of the surgery there was a complaint of watering from right eye and the vision also was diminished and as per the advice of 1st OP lacer treatment was also done to his right eye. But after that the vision of right eye was lost and became squinted. On 10/3/2017 , when the complainant approached the 1st OP, informed the complainant that nothing can be done to his right eye. The complainant alleged that he has lost his vision of the right eye only because of the negligence and deficiency of service on the part of OPs. Hence complainant was constrained to sent legal notice to OPs, but they sent reply with unreal fact. Hence the complaint.
After receiving notices 1st OP filed version having contention that the complainant is a known case of diabetes mellitus since 17 years and had a history of treatment of impaired vision elsewhere till 2011 before the 2nd OP hospital since 2011 in consultation with other consultant doctors and he came up for OPs with complaints of severely impaired vision in right eye counting finger 5 meters and in left eye 6/12. After detailed evaluation he was diagnosed to have immature cataract, proliferative diabetics retinopathy(PDR) and post pan retinal photo coagulation(PRP) status(done elsewhere) with tractional retinal detachment both eyes with vitreous hemorrhage , macular oedema in both eyes. The complainant was advised good control of diabetes and he was referred to vitreo retinal surgeon who advised intra vitreat injection Avastin in both eyes and the eye vision of the complainant improved to 6/6 left eye and follow up visit showed stable proliferative diabetic retinopathy in left eye. On 24/10/2012 the complainant had consulted Dr.V.A Jaison and he was advised cataract surgery in both eyes but he was unwilling to undergo definite surgical treatment and also not regular in follow up. On 5/12/2014 the complainant was found to have developed macular oedema in right eye and stable proliferative diabetic retinopathy in left eye. He was advised intra vitreat injection Avastin in right eye which was done in 12/12/2014 and his vision improved to 6/36 . On 25/6/2016 complainant consulted Dr.Rajasree Nambiar and on examination he was found to have macula off tractional retinal detachment in right eye and she advised cataract surgery combined with Vitreo retinal surgery at an early date which patient was not keen to do. The complainant was again consulted Dr.Sreepath Kamath on 20/7/2016 and he advised to proceed with the same line of treatment advised earlier without any further delay to prevent further deterioration . Unfortunately the complainant reported only after two months on 15/9/2016. This time the complainant consulted the 1st OP and as per detailed examination he was found to have developed severe macular ischemia with degeneration with proliferative diabetic retinopathy. 1st OP had explained about pre-disposing factor likely to impair vision and gave very guided prognosis of vision in view of macular ischemia with informed consent of the complainant, 1st OP had conducted vitreoretinal surgery with all aseptic care and precautions, and post operatively the vision of complainant improved to 6/60. The last consultation was on 10/3/2017 thereafter he lost further follow up. It is submitted that his condition in the right eye was further degeriorated due to inherent disease condition and had very guarded prognosis of vision by doing vitreo retinal intervention combined with cataract surgery on 5/9/2016, though the complainant had an initial post operative improvement of 6/60 vision right eye diminishing vision is not due to any negligence on the part of 1st OP in conducting surgery. Further submitted that the complainant has been under treatment in the 2nd OP hospital since 2011 with complaints of severally impaired vision and he was advised cataract surgery both eye as on 24/2/2012 itself but he was unwilling for the time being and further delayed surgery. The advice for vitreo retinal intervention combined with cataract surgery in 20/7/2016 was given as part of follow up advice since cataract surgery had been advised as early on 2012 onwards. Further stated that on 10/3/2017 the 1st OP had given up further management saying there was nothing to be done is misleading and hence denied on 10/3/2017 the complainant was prescribed medicines for the diagnosed discomfort and advised follow up review up but he lost follow up. 1st OP submitted that he is having qualification of MS(Ophthalmology) FRVS with experience of 20 years as a consultant Vitreoretinal surgeon. Further stated that since there is no negligence or deficiency in service on the part of 1st OP, prayed for dismissal of complaint.
Both parties led their evidence. Complainant has filed his proof affidavit and documents. He has been examined as PW1 and marked Exts.A1 to A6. After examination of PW1 , the case record of him from Aravind Eye Hospital , was summoned and marked as Ext.A7.
On the side of OPs , 1st OP filed chief-affidavit and was examined as DW1. The case record of complainant in the 2nd OP hospital is marked as Ext.B1. After that the learned counsels of parties filed their written argument notes and the learned counsel of OPs made oral submission and submitted judgment of Hon’ble Apex Court.
We have perused the medical records available before us and considered the evidence of parties in this case as well as the submissions of learned counsels of parties.
It has been mainly submitted by the learned counsel of complainant that within two weeks of the cataract surgery done by 1st OP on the right eye of complainant, there was complaint of watering from the said eye and the vision also was diminished. The lacer treatment was also done to his right eye, but after that, the complainant lost his vision and his right eye became squinted . Complainant alleged that the loss of vision of his right eye was happened only due to the negligence and deficiency of service on the part of OPs.
1st OP contended that he is having qualification of MS(Opthalmology) FRVS with experience of 20 years as a consultant Vitreoretinal surgeon, conducted Vitreoretinal surgery on the right eye of the complainant with informed consent of the complainant, with all aseptic care and precautions. It is submitted by 1st OP that the complainant came up for consultation at 2nd OP centre on 28/9/2011 with a history of diabetics Mellitus since 17 years and had a history of treatment of impaired vision elsewhere till 2011. On the consultation day he was diagnosed to have immature cataract, proliferative diabetics retinopathy(PDR) and post pan retinal photo coagulation(PRP) status(done elsewhere) with tractional retinal detachment both eyes with vitreous hemorrhage , macular oedema in both eyes. The impaired vision in right eye counting finger 5 meters and in left eye 6/12. OP contended that after treatment by giving intra vitreat injection Avastin in both eyes the eye vision of the complainant improved to 6/6 left eye and right eye vision to 6/36. Further contended that he has been by doctors at OP hospital on the review dates and on 25/6/2016 Dr.Rajasree Nambiar examined and suggested cataract surgery combined with Vitreo retinal surgery due to Macula off tractional detachment in right eye but there was not ready to do. After two months on 15/9/2016 the 1st OP examined him at first time and found to have developed severe macular ischemia with degeneration with proliferative diabetic retinopathy. It is submitted that 1st OP explained about pre-disposing factor likely to impair vision and gave very prognosis of vision in view of macular ischemia with informed consent. 1st OP conducted vitreo retinal surgery and post operatively the vision of complainant improved to 6/60. The last consultation was on 10/3/2017 thereafter he lost further follow up.
From the allegation of complainant and contention of 1st OP, the point to be decided is whether the medical negligence and deficiency in service put forth by the complainant is proved. According to complainant, his loss of vision and squint on the right eye was due to the faulty procedure adopted by 1st OP doctor in conducting the surgery and post operative treatment. Here the point to be noted is the complainant has made no grievance about the qualification and experience of 1st OP.
The next allegation of negligence is within two weeks of the surgery there was complaint of watering from right eye and the vision also was diminished and despite making the complaint to the 1st OP, he had done lacer treatment also to his right eye. But after that the vision of right eye was lost and became squinted. After that 1st OP neglected, when informed about the loss of vision and squint of the right eye. Complainant alleged that when the complainant visited him and told him that complication, 1st OP informed, nothing can be done for the complication happened.
Next allegation of negligence is that the silicon oil injected during the surgery was not removed from the eye, which caused complication.
Here it is not disputed that after surgical procedure by doing vitreo retinal intervention combined with cataract surgery on 5/9/2016, by 1st OP, the vision right eye diminished and became squint. Therefore the crucial question which will decide is whether the said complication was a result of any act of omission or commission as alleged by the complainant, on the part of 1st OP which in turn can amount to negligence or deficiency in service.
The 1st OP submitted that the complainant was diagnosed to have severely impaired disease conditions affecting vision and he was advised cataract surgery as early in the year 2012. Later he was found to have developed macular oedema in right eye and proliferative diabetic retinopathy and underwent vitreal injection. His condition in the right eye was further deteriorated due to inherent disease condition . For showing the inherent disease condition of the patient, 1st OP has produced the case record of complainant pertaining to his treatment availed from 2011 onwards. So according to 1st OP, though the complainant had an initial post operative improvement of 6/60 vision right eye diminishing vision is not due to any negligence on his part in conducting surgery. Further 1st OP also denied the allegation of doing laser treatment in the right eye of the complainant.
The learned counsel of OP submitted website regarding about the nature of the disease of complainant” poliferative diabetic retinopathy” Proliferative diabetic retinopathy is a serious complication of diabetes that affects the retina, the light-sensitive tissue at the back of the eye. It occurs when abnormal blood vessels begin to grow on the surface of the retina, which can leak blood and fluid into the eye, causing vision loss or even blindness if left untreated. This condition is more common in people with poorly controlled diabetes, and its progression can be prevented or slowed down by controlling blood sugar levels, regular eye exams, and prompt treatment. Common treatments for proliferative diabetic retinopathy include laser therapy, injections of anti-vascular endothelial growth factor(VEGF)drugs, and vitrectomy surgery. The following website has several informative articles about the nature of this disease that would be helpful in gaining a better understanding of it .
The American Diabetes Association (ADA) states that proliferative diabetic retinopathy is a serious complication of diabetes that can lead to blindness if left untreated. It recommends that people with diabetes undergo annual eye exams to detect early signs of diabetic retinopathy, including proliferative diabetic retinopathy. Source https://www/ -diabetetes.org/diabetes/complications/eye-complications.
The National Eye Institute(NEI) provides detailed information about proliferative diabetic retinopathy, including its causes, symptoms and treatment options. It explains that the abnormal blood vessels that grow in this condition are weak and can bleed or leak fluid into the eye, causing vision loss. Source: https://www/ .nei.nh.gov/learn-about-eye health/eye-conditions-and-diseases/diabetic-retinopathy/proliferative-diabetic-retinopathy
Mayo Clinic notes that people with diabetes who have poorly controlled blood sugar levels are at a higher risk of developing proliferative diabetic retinopathy. It also explains that treatment options for this condition include laser therapy, injection of anti-VEGF drugs , and vitrectomy surgery. Source: In another Manjulata Garg vs. R.C.Mishra,2022 4 CPR(NS)169, submitted by learned counsel of OP in which it is held that to succeed in any medical negligence claim, the complainant must demonstrate that four essential ingredients of medical negligence are namely 1) Duty of care(2) Dereliction of duty(3) Direct causation and (4) Damage proximate to the breach. It is submitted that in the instant case, the complainant conclusively failed to prove all those ingredients of medical negligence.
Further it can be seen that in the present case, there is no allegation that 1st OP Ophthalmologist (Vitreoretinal surgeon) was not a qualified , skilled and experienced ophthalmologist for conducting the cataract surgery. Further there is no allegation that before conducting the cataract surgery, 1st OP had not done pre-surgical examinations.
According to 1st OP, the surgery conducted on complainant was uneventful and successful and the eye vision again improved to 6/60. 1st OP stated that diminishing vision in right eye is not due to any negligence on the part of the 1st OP in conducting surgery. It was due to inherent disease condition of the patient and he was advised cataract surgery as early in the year 2012. Later he was found to have developed macular oedema in right eye and proliferative diabetic retinopathy.
Thus on a consideration of the submissions put forth on behalf of the parties, absence of expert evidence and in view of the law as laid down by the Apex court on the subject, we are of the considered opinion that the complainant has not able to establish any medical negligence or deficiency in service on the part of the OPs. Though complainant has taken steps to produce medical record from Aravind Eye Hospital and thus produced it, without any opinion of medical practitioner, we cannot come to a findings of medical negligence on the part of opposite parties.
In the result, complaint fails and hence the same is dismissed. No order as to cost.
Exts:
A1-Lawyer notice dtd.23/5/2017
A2&A3-Reply notice issued by OPs dtd.6/6/2017
A4series-Medical bills(9 in Nos.)
A5-Discharge card
A6- Disability certificate issued by Dist.Hospital Kannur.
A7-Case record of Aravind Eye hospital
B1-Case sheet(medical records from OPs)
PW1- Preman.T.K- complainant
DW1-Dr.N.Sunil-1st OP
Sd/ Sd/ Sd/
PRESIDENT MEMBER MEMBER
Ravi Susha Molykutty Mathew Sajeesh K.P
eva
/Forwarded by Order/
ASSISTANT REGISTRAR