IN THE COURT OF THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM U/C.P.ACT, 1986 AT NIZAMABAD. Quorum : Sri Y. Krishna, M.Com., …. I/C PRESIDENT. Smt K. Vinayakumari,
M.A., LL.B., …MEMBER.DATED THIS THE 25TH DAY OF JANUARY 2008 Date of filing of complaint : 17-10-1995 Date of Order : 25-01-2008 C.D. NO. 257 OF 1996 Between :- Aleti Linganna S/o Sayanna, aged: 32 years, Occ: Agriculture, at present: Nil, R/o Busapoor Village, Balkonda Mandal, District : Nizamabad. ….. Complainant A N D Dr Anamulla Satyanarayana S/o not known, aged about : 40 years, Occ: Private Medical Practitioner, Orthopaedic Surgeon, C/o Satya Sri Orthopaedic Nursing Home, Beside Nishitha Degree College, near Police Parade Grounds, Nizamabad. ….. Opposite Party :: O R D E R :: (ORAL ORDER BY SRI Y. KRISHNA, I/C PRESIDENT) 1. THIS IS A COMPLAINT FILED U/SEC.12 OF C.P.ACT, 1986 Cause of action arose on 25-9-1992 when the first operation was performed and on 9-7-1994 when the second operation was performed. Hence, the complainant prayed to direct the Opposite Party to refund the charges collected by the Opposite Party at Rs.60,000/- and Rs.25,000/- with interest and grant other reliefs. by Sri Aleti Linganna the complainant alleging that on 21-9-1992 he received a fracture to his left leg and for the purpose of proper treatment, on advice of his well wishers, he approached the Opposite Party and admitted in the hospital of the Opposite Party. After the rough checks and tests, the Opposite Party doctor advised to undergo an operation for a fixing a steel rod in the leg. Else, the entire leg has to be amputated. As such the Opposite Party operated the leg, removed the alleged damaged bone and fixed steel rod in it. After treating (15) days the Opposite Party discharged the complainant from the hospital with an assurance that within a period of 2 or 3 months, the complainant will become alright and recover properly and he can able to walk and do his regular works. As there was no development on improvement in the position to complainant, the complainant visited the Opposite Party doctor several times and for each and every attempt till July 1994, the Opposite Party used to prescribe some medicines and giving assurance that within few days, the complainant could walk and do his regular work. For each and every approach the complainant used to go in a rented car by paying Rs.1000/- per trip. Likewise, in all he spent Rs.25,000/- for to and fro charges, about Rs.25,000/- towards his fee. And further the Opposite Party without intimating and explaining the correct position of the leg of complainant on 9-7-1994 again operated and removed the steel rod fixed by him on 25-9-1992 at the time of first operation and collected Rs.15,000/- towards his fee, operation charges etc., as such the position of the leg of complainant became deteriorated and completely damaged and as such he was taken to Hyderabad and admitted in Chella Narsing Home. On 26-1-1995 Dr C. Jagan Mohan Reddy, operated upon the complainant and fixed another Steel rod in his leg and now the position of the leg of complainant is improving. 2. Counter filed by the Opposite Party stating that all the averments made in the complaint are cooked up and falsely to put this Opposite Party into trouble and hardship and get succeed with ill motivated acts. And denied that Opposite Party had given assurance with in a period of 2 or 3 months complainant become alright. Opposite Party further admitting that the complainant was admitted in their Nursing Home on 21-9-1992 with a road traffic accident injuries treated primarily at an unqualified doctor at his village with injuries of complicated, communited fractures of left thigh bone, avulusion of skin serotum and penis, superficial abrasion foot right side, superficial abrasion left fore arm. And stated that on the day of admission complainant was in severe shock and wounds were bleeding all wounds debrided and toileted and the patient made comfortable in a traction The patient was operated on 26-9-1992 successfully by passing a intramedullary nail and binding together the un-supported multiple fragments of bone by a wire. The scrotal and other injuries were repaired. All multiple soft tissues healed well within two weeks time and was discharged from the hospital with the advise of absolute bed rest to the patient. The complainant was brought for followup, which shows early signs of fracture healing. The doctor advised to come after three months. Further he visited on 10-2-1993, X-rays showed fracture consolidation (Union) and the patient was advised to have protected partial weight bearing on the limb with the help of auxillary crutches, further advised him not to go to agricultural fields and not to drive any vehicle, not to walk on stair cases, and he was advised follow up every six weeks until bone becomes solidly united. Contrary to it the patient came on 18-9-1993 with problem of pain at the fracture site, due to un protected weight bearing on the limb patient came to the hospital on a scooter without even holding a Hand stick and was attending agricultural works in his village, at an earliest stage of seven months. This type of fracture usually takes a minimum of six months to one year of period for total consolidation. X-rays at that time showed bend at the fracture site and even the rod inside was also bent. All this happened due to his negligent callus, on cooperative attitude of patient never tried to understand the importance of patient’s co-operation in such fracture healing. He was warned of dangerous sequelac of non-cooperation and rough attitude towards the management and healing of fracture and was advised adequate medicine and follow-up regularity insisted. Later he was seen after another gap of 5 months i.e., February 1994. All this is because of good medical care he got relieved of pain and fracture consolidated. Every time doctor used to see some damage to fracture healing due to his negligent hurried attitude. He used to demand for early attendance of his activities but never used to concentrate on intensity and seriousness of problem. Each time he used to come to the hospital without using any hand stick, some times he came walking from bus stand i.e., near about 1 kilometer from the Hospital. And further stated that fortunately he was seen on 9-7-1994 again five months gap with the complaint of pain at hip region, relief of pain at fracture site and insisted for removal of nail as it was causing pain at hip region and he wanted to get rid of the nail with the superstitious attitude of foreign material staying in his body and may cause harm to him in future. After X-ray confirmation of strong and solid union of fracture site, Doctor removed the nail through a very small operation on left hip region, it s customary to remove the nail if it causes any problem in buttock region after a period of one to two years. Here the nail is removed on 9-7-1994 nearly after two years of period patient stayed in the hospital for one week and went home happily with the proper advise of taking bed rest for six weeks and using hand stick for the later period of development. He was seen in our Nursing Home on 28-7-1994. This was his last visit to hospital of Opposite Party. He was perfectly all right even at the last visit and was not advised any surgery or expressed any doubt about the fracture union. Later the development whatever happened and what went wrong with the patient or whether he sustained any injury again the gap of surgery between removal of rod and some procedure in Challa Nursing Home i.e. nearly six and half months gap we are unaware and unconcerned. The prescription of Challa Nursing Home is not revealing any rod fixation or nail fixation into the bone. The prescription is revealing fracture of right femur shaft non-union corrected under general Anaesthesia. Any fracture non-union is not going to be corrected momentarily under general Anaesthesia. As such patient’s fracture was on left side not on right side. Their documents show that with their expert treatment patient was still laying in bed even after (5) months of period. All this information made us to suspect that the patient might have sustained another injury with the consequences lateron. And prayed to dismiss the complaint with exemplary costs. 3. During the enquiry, the Complainant filed his affidavit as evidence and marked Ex.A1 to A23 documents by his affidavit. The Opposite Party filed his counter affidavit as evidence and no documents are marked. One Dr Jagan Mohan Reddy is examined as Pw.2 in Chief and cross examined by the Advocate for Opposite Party. 4. Heard arguments of both side advocates. 5. The points for consideration are:
6. POINT No.1 :- As per the averment of the complaint and the counter there is no dispute about taking treatment by the complainant in the Hospital of Opposite Party, Who treated the complainant. The complainant has stated in the complaint and affidavit that the complainant received a fracture to his left leg on 21-9-1992. And for the purpose of proper treatment, he approached the Opposite Party, and admitted in the Hospital of Opposite Party. After thorough check ups and tests, the Opposite Party advised to the complainant to undergo an operation for fixing of Steel rod in the leg or the entire leg has to be amputated. As such, the Opposite Party operated the leg removed by fixing steel rod in it. After treating for 15 days, the Opposite Party discharged the complainant from his hospital with an assurance that within a period of 2 to 3 months the complainant will become alright and recover properly and he will able to walk and do his regular work. According to the advice of the Opposite Party Doctor, the complainant had taken complete rest and entire treatment as prescribed regularly without any fault. As there was no development or improvement in the position of the complainant, the complainant visited the Opposite Party Doctor several times (Ex.A1 to Ex.A5) and for each and every attempt till July 1994 the Opposite Party used to prescribe some medicines and giving assurance that within few days the complainant would walk and do his regular works. The Opposite Party stated in the counter and counter affidavit filed by him that the patient was operated on 26-9-1992 successfully by passing an intromedullary nail and binding together the unsupported multiple fragments of bone by a wire. The scrotal and other injuries were repaired. But on perusal of Exhibit A1 to A5, the complainant has taken treatment for 22 months from the Opposite Party i.e. 21-9-1992 to 19-7-1994. When the patient was operated successfully on 26-9-1992, why the Opposite Party has given treatment to the complainant till July 1994, which clearly shows that treatment given by the Opposite Party was not on proper lines. Further to the patients with age group 30 to 35 years, the fracture of the bones becomes solidly unite within a period of 3 to 6 months as per the opinion of expert Orthopaedic Doctors. Here, in the case, the complainant was aged 32 years only at the time of operation conducted by the Opposite Party. Further the Opposite Party stated in the counter that the patient was advised to have protected partial weight wearing on the limb with the help of auxillary crutches. Generally, no patient will take risk for the sake of his health and no patient will spoil his future, by not following the instructions of the Doctor. Further the doctor has not written anything about the negligent act of the patient on the prescriptions. It clearly shows that the Opposite Party is unnecessarily blaming the complainant that he has not followed the instructions given by the Doctor and this contention of the Opposite Party is false in view of the fact that the Opposite Party did not cross examine the complainant on this aspect. This contention of Opposite Party seems to be unbelievable one. This fact is nowhere mentioned on the prescriptions prescribed by the Opposite Party. In this case, the documents i.e. X-rays and prescriptions given by the Opposite Party Doctor was sent to the Principal, Osmania Medical College, Hyderabad for report and opinion by this Forum. After receipt of the record, the Principal, Osmania Medical College, Hyderabad has referred the matter to Dr. Dutta Tamloorker, Professor and Head of the Department of Orthopaedics, Osmania Medical College, Hyderabad for his opinion. The said Professor and Head of the Department of Orthopaedics, Osmania Medical College, Hyderabad has given his report which is reproduced again : Subsequent analysis of the available X-rays show hypertrophic non-union i.e. an attempt of fracture union by the body which was not allowed to consolidate properly due to non compliance on the part of the individual or systemic diseases. The Intramedullary nail was removed and I am not aware weather an alternative method was attempted for achieving fracture union and consolidation of the fracture. A dynamic compression plate was done and there is no evidence of a bone graft was done at the time. Even the last available X-ray does not show evidence of solid union of the fracture of the shaft of femur." In the said report, it is stated that the Intramedullary nail was removed and the Professor is not aware whether an alternative method was attempted for achieving fracture union and consolidation of the fracture by the Opposite Party. As can be seen from the said opinion that the treatment is wrong treatment given by the Opposite Party Doctor to the complainant. The Opposite Party counsel can vehemently argued that the Opposite Party Doctor removed the nail after X-Ray confirmation of strong and solid union of fracture, but the Opposite Party did not file the case sheet or operation notes in evidence to prove his version. A Doctor should never forget that the health and lives of those persons entrusted to his care depend on his skill and attention. A physician is free is to choose whom he will serve. Once having undertaking a case, the physician should not neglect the patient nor should he with draw from the case without giving prior notice so as to allow the patient to secure another medical attendant. A doctor has a duty to use necessary skill, care, judgement and attention in the treatment of his patient. He has full liberty to adopt any of the accepted theories of the medicine or surgery, which he honestly believes. In the instant case, though the patient was in the hospital for 15 days as inpatient, the Opposite Party Doctor failed to file the case sheet showing the day to day improvement or disorder ness of the patient and also to show the method of treatment adopted by him and the drugs and its dosage prescribed to the patient, which is of a pivotal role. Merely alleging in the counter that the complainant did not follow the advice of Opposite Party, nothing is filed to corroborate his contention. The Opposite Party Doctor also failed to explain the method permissible under the practice and the method employed by him and also failed to explain the care and caution exercised by him, during the period of operation and post-operative period. It can be understood from the expert opinion that the Opposite Party Doctor failed to make attempt for achieving fracture union and consolidation of the fracture. Doctor should attend to his patient when required. The failure to study symptoms and complaints carefully, and to administer standard would amount to shortcoming. The failure to attempt the proper diagnosis or to use appropriate laboratory tests when those are available is deficiency in service. In the instant case, the complainant has been repeatedly complaining of non-union of fracture and the Doctor failed to exercise the reasonable care. The duties, which a doctor owes to his patient, are clear. A person who holds himself out ready to give medical advice and treatment impliedly undertakes that he is possessed of skill and knowledge for the purpose. In view of the above discussion, the Opposite Party is liable to pay compensation besides medical expenses incurred by the complainant. Therefore, we decide this point in favour of the complainant and against the Opposite Party. 6. POINT No.2 :- The complainant prayed to direct the Opposite Party to refund the charges collected by the Opposite Party at Rs.60,000/- (Rs.25,000/- towards his fees consultation and other charges, Rs.20,000/- for treatment and also a sum of Rs.15,000/- towards his fee operation charges etc.) and also claimed a sum of Rs.25,000/- for traveling charges and also prayed to pay compensation of Rs.2,00,000/- and also pay Rs.5,000/- towards costs of the complaint. In view of above findings on point No.1, there is negligence and deficiency of services on the part of the Opposite Party in not giving proper treatment to the complainant due to which the complainant suffered physically and mentally and also financially by incurring the expenses for medicines and operation charges. In our opinion it is reasonable a sum of Rs.50,000/- towards medicines fees and operation charges incurred for the treatment at Nizamabad. Even after incurring the expenditure for treatment, the condition of the complainant could not become normal and again the complainant went to Hyderabad and took treatment at Challa Nursing Home, Hyderabad and also incurred expenses there also, for which the Opposite Party is liable to pay the compensation to the complainant. The complainant has claimed a sum of Rs.2,00,000/- as compensation, but in our view this amount is exorbitant. In our opinion Rs.50,000/- as compensation is a reasonable that may be awarded to the complainant, the position of the leg of the complainant became deteriorated and after taking treatment at Hyderabad, the position of the leg of the complainant was improving. Hence, we decide this point in favour of complainant and against the Opposite Party. The complainant is also entitled for the costs of the complaint. 7. POINT No.3 :- In view of our findings on the foregoing points 1 and 2, the complaint is allowed partly accordingly. 8. IN THE RESULT, the complaint is allowed partly as under : - The Opposite Party is directed to pay Rs.50,000/-(Rupees fifty thousand only) towards medicine charges fees and operation charges incurred by the complainant at Nizamabad for his treatment.
- The Opposite Party is also directed to pay a sum of Rs.50,000/- (Rupees fifty thousand only) as compensation.
- AND also to pay Rs.2,000/- (Rupees two thousand only) as costs of complaint.
- Time one month to comply the above directions No.1 to 3
- In default to comply the directions 1 and 2 within the time indicated in the direction No.4, the Opposite Party shall pay simple interest @ 9% per annum on the amount of Rs.1,00,000/- from 17-10-1995 the date of filing of this complaint till the date of realisation.
Typed to dictation, corrected and pronounced by us in Open Forum on this the 25th day of January 2008. MEMBER I/C PRESIDENT :: APPENDIX OF EVIDENCE :: (Witnesses examined on behalf of) For the Complainant : For the Opposite Parties :Affidavit of Complainant Counter affidavits of Opposite filed as evidence Party filed as evidence :: EXHIBITS MARKED :: Ex.A1 | Original medical prescription slip Dt.21-09-1992 in the name of complainant by the Opposite Party. | | | Ex.A2 | Original medical prescription slip Dt.21-10-1992 in the name of complainant by the Opposite Party. | | | Ex.A3 | Original medical prescription slip Dt.13-11-1992 in the name of complainant by the Opposite Party. | | | Ex.A4 | Original medical prescription slip Dt.18-09-1993 in the name of complainant by the Opposite Party. | | | Ex.A5 | Original medical prescription slip Dt.09-07-1994 in the name of complainant by the Opposite Party. | | | Ex.A6 | Original blood report Dt.06-11-1994 issued by Challa Nursing Home, Ameerpet, Hyderabad. | | | Ex.A7 | Original Biochemistry Report Dt.06-11-1994 in the name of complainant issued by Challa Nursing Home, Ameerpet, Hyderabad. | | | Ex.A8 | Original Blood Grooping report Dt.25-01-1995 in the name of complainant issued by Challa Nursing Home, Ameerpet, Hyderabad. | | | Ex.A9 | Original Report on Blood Examination Dt.01-02-1995 in the name of complainant issued by Challa Nursing Home, Hyderabad. | | | Ex.A10 | Original Medicines receipt No.7215 in the name of complainant issued by Residency Medical Shoppe, Ameerpet, Hyderabad. | | | Ex.A11 & A12 | Original X-Ray receipts Nos.19348, 7668, Dt.05-05-1995 in the name of complainant issued by Cahlla Nursing Home, Ameerpet, Hyderabad. | | | Ex.A13 | Original Receipt No.42 indicating Rent, O.P. Drugs, INV and Doctors fees charges | | | Ex.A14 | Original Discharge card 9263 of Challa Nursing Home, Ameerpet, Hyderabad. | | | Ex.A15 | Photostat copy of representation (in Telugu) Dt.10-02-1995 issued in the name of Opposite Party by the complainant. | | | Ex.A16 | Original X-Ray film of complainant taken at Opposite Party hospital after fixing Rod to the complainant | | | Ex.A17 | Original X-Ray film of complainant taken at Opposite Party hospital before removal of Rod to the complainant | | | Ex.A18 | Original X-Ray film of complainant taken at Opposite Party hospital after removal of the Rod to the complainant | | | Ex.A19 | Original Medical prescription (Hyper tophic nomunian # midshaft) Dt.10-01-1995 in the name of complainant by Dr.V.Satyanaryana Murthy, Warangal. | | | Ex.A20 | Original X-Ray film taken at Warangal in the name of complainant. | | | Ex.A21 | Original X-Ray film taken at Warangal in the name of complainant. | | | Ex.A22 | Original X-Ray film taken at Hyderabad in the name of complainant. | | | Ex.A23 | Original X-Ray film taken at Hyderabad in the name of complainant. | | | For the Opposite party: | | NIL | | |
MEMBER I/C PRESIDENT Whether there is negligence and deficiency on the part of the Opposite Party in giving treatment to the complainant ? Whether the Complainant is entitled for the reliefs as prayed for ? To what relief ? "With a reference to the subject mentioned above, I am to state that this is a case of winquist Type 2 communicated fracture shaft of femur Left for which an Intramedullary nail with cerclage wiring was done. This Consumer Complaint Case coming on 4-1-2008 for final hearing before us in the presence of Sri Y. Ganapathi, Advocate for the com and Sri Rajender Prasad, Advocate for the Opposite Party and upon hearing the arguments of both side advocates and the matter having stood for consideration till this day, this Forum made the following :
......................Smt.K.VINAYA KUMARI ......................Sri.Y.KRISHNA | |