Maj. Gen. M.P.Singh filed a consumer case on 28 Jun 2018 against DLF Homes Panchkula Pvt. Ltd. in the StateCommission Consumer Court. The case no is CC/161/2018 and the judgment uploaded on 04 Jul 2018.
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,
U.T., CHANDIGARH
Complaint case No. | : | 161 of 2018 |
Date of Institution | : | 16.04.2018 |
Date of Decision | : | 28.06.2018 |
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties no.1 to 3.
........Proforma opposite parties no.4 to 10
Argued by: - Complainants in person.
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Complaint case No. | : | 208 of 2018 |
Date of Institution | : | 07.05.2018 |
Date of Decision | : | 28.06.2018 |
Both residents of #DVF-A1/16-FF, DLF Valley Panchkula, Sec – 3, Pinjore- Kalka Urban Complex, Panchkula - 134107.
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties No.1 to 3.
4. Mrs Keshni Anand Arora, Additional Chief Secretary & Finance Commissioner Government of Haryana, Revenue Department, New Secretariat, Sector-17C, Chandigarh-160017
5. Secretary Revenue-1, Govt of Haryana, Inspector General Registration/Director Land Records, New Secretariat, Sector-17C, Chandigarh-160017
6. Deputy Commissioner-Cum-Registrar, Panchkula, Mini Secretariat, Sector-1, Panchkula-134109, Haryana
7. Tehsildar-Cum-Sub-Registrar Kalka, Tehsildar Kalka, Panchkula-133302, Haryana
8. The Director, Town & Country Planning Department, Haryana, Directorate of Town & Country Planning Haryana, SCO-71-75, Sector-17C, Chandigarh-160017
9. Senior Town Planner Panchkula-Cum-Chairman, Building Composition Committee, HUDA Complex, Sector-6, Panchkula-134109
10. Deputy Excise & Taxation Commissioner, Mini Secretariat, Deputy Commissioner Office Complex, Sector-1, Panchkula-134109
.....Proforma Parties 4 to 10
Argued by: - Complainants in person.
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Complaint case No. | : | 207 of 2018 |
Date of Institution | : | 07.05.2018 |
Date of Decision | : | 28.06.2018 |
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties no.1 to 3.
4. Mrs Keshni Anand Arora, Additional Chief Secretary & Finance Commissioner Government of Haryana, Revenue Department, New Secretariat, Sector-17C, Chandigarh-160017
5. Secretary Revenue-1, Govt of Haryana, Inspector General Registration/Director Land Records, New Secretariat, Sector-17C, Chandigarh-160017
6. Deputy Commissioner-Cum-Registrar, Panchkula, Mini Secretariat, Sector-1, Panchkula-134109, Haryana
7. Tehsildar-Cum-Sub-Registrar Kalka, Tehsildar Kalka, Panchkula-133302, Haryana
8. The Director, Town & Country Planning Department, Haryana, Directorate of Town & Country Planning Haryana, SCO-71-75, Sector-17C, Chandigarh-160017
9. Senior Town Planner Panchkula-Cum-Chairman, Building Composition Committee, HUDA Complex, Sector-6, Panchkula-134109
10. Deputy Excise & Taxation Commissioner, Mini Secretariat, Deputy Commissioner Office Complex, Sector-1, Panchkula-134109
.....Proforma Parties 4 to 10
Argued by: - Complainants in person.
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Complaint case No. | : | 201 of 2018 |
Date of Institution | : | 07.05.2018 |
Date of Decision | : | 28.06.2018 |
Both residents of House No.1007, Sector 36C, Chandigarh (Presently residing at House No.2, Type VI, Nirman Vihar 2, Sector 2, Vidyadhar Nagar, Jaipur).
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties no.1 to 3.
4. Mrs Keshni Anand Arora, Additional Chief Secretary & Finance Commissioner Government of Haryana, Revenue Department, New Secretariat, Sector-17C, Chandigarh-160017
5. Secretary Revenue-1, Govt of Haryana, Inspector General Registration/Director Land Records, New Secretariat, Sector-17C, Chandigarh-160017
6. Deputy Commissioner-Cum-Registrar, Panchkula, Mini Secretariat, Sector-1, Panchkula-134109, Haryana
7. Tehsildar-Cum-Sub-Registrar Kalka, Tehsildar Kalka, Panchkula-133302, Haryana
8. The Director, Town & Country Planning Department, Haryana, Directorate of Town & Country Planning Haryana, SCO-71-75, Sector-17C, Chandigarh-160017
9. Senior Town Planner Panchkula-Cum-Chairman, Building Composition Committee, HUDA Complex, Sector-6, Panchkula-134109
10. Deputy Excise & Taxation Commissioner, Mini Secretariat, Deputy Commissioner Office Complex, Sector-1, Panchkula-134109
.....Proforma Parties 4 to 10
Argued by: - Maj.Gen.M.P. Singh, Power of attorney holder of the complainants..
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Complaint case No. | : | 202 of 2018 |
Date of Institution | : | 07.05.2018 |
Date of Decision | : | 28.06.2018 |
Both residents of House No.1007, Sector 36C, Chandigarh (Presently residing at House No.2, Type VI, Nirman Vihar 2, Sector 2, Vidyadhar Nagar, Jaipur).
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties no.1 to 3.
4. Mrs Keshni Anand Arora, Additional Chief Secretary & Finance Commissioner Government of Haryana, Revenue Department, New Secretariat, Sector-17C, Chandigarh-160017
5. Secretary Revenue-1, Govt of Haryana, Inspector General Registration/Director Land Records, New Secretariat, Sector-17C, Chandigarh-160017
6. Deputy Commissioner-Cum-Registrar, Panchkula, Mini Secretariat, Sector-1, Panchkula-134109, Haryana
7. Tehsildar-Cum-Sub-Registrar Kalka, Tehsildar Kalka, Panchkula-133302, Haryana
8. The Director, Town & Country Planning Department, Haryana, Directorate of Town & Country Planning Haryana, SCO-71-75, Sector-17C, Chandigarh-160017
9. Senior Town Planner Panchkula-Cum-Chairman, Building Composition Committee, HUDA Complex, Sector-6, Panchkula-134109
10. Deputy Excise & Taxation Commissioner, Mini Secretariat, Deputy Commissioner Office Complex, Sector-1, Panchkula-134109
.....Proforma Parties 4 to 10
Argued by: - Maj.Gen.M.P. Singh, Power of attorney holder of the complainants..
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Complaint case No. | : | 203 of 2018 |
Date of Institution | : | 07.05.2018 |
Date of Decision | : | 28.06.2018 |
Both residents of #DVF-A1/18-GF#217, DLF Valley Panchkula, Sec - 3 Pinjore- Kalka Urban Complex, Panchkula - 134107.
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties no.1 to 3.
4. Mrs Keshni Anand Arora, Additional Chief Secretary & Finance Commissioner Government of Haryana, Revenue Department, New Secretariat, Sector-17C, Chandigarh-160017
5. Secretary Revenue-1, Govt of Haryana, Inspector General Registration/Director Land Records, New Secretariat, Sector-17C, Chandigarh-160017
6. Deputy Commissioner-Cum-Registrar, Panchkula, Mini Secretariat, Sector-1, Panchkula-134109, Haryana
7. Tehsildar-Cum-Sub-Registrar Kalka, Tehsildar Kalka, Panchkula-133302, Haryana
8. The Director, Town & Country Planning Department, Haryana, Directorate of Town & Country Planning Haryana, SCO-71-75, Sector-17C, Chandigarh-160017
9. Senior Town Planner Panchkula-Cum-Chairman, Building Composition Committee, HUDA Complex, Sector-6, Panchkula-134109
10. Deputy Excise & Taxation Commissioner, Mini Secretariat, Deputy Commissioner Office Complex, Sector-1, Panchkula-134109
.....Proforma Parties 4 to 10
Argued by: - Complainants in person.
=====================================================
Complaint case No. | : | 204 of 2018 |
Date of Institution | : | 07.05.2018 |
Date of Decision | : | 28.06.2018 |
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties no.1 to 3.
4. Mrs Keshni Anand Arora, Additional Chief Secretary & Finance Commissioner Government of Haryana, Revenue Department, New Secretariat, Sector-17C, Chandigarh-160017
5. Secretary Revenue-1, Govt of Haryana, Inspector General Registration/Director Land Records, New Secretariat, Sector-17C, Chandigarh-160017
6. Deputy Commissioner-Cum-Registrar, Panchkula, Mini Secretariat, Sector-1, Panchkula-134109, Haryana
7. Tehsildar-Cum-Sub-Registrar Kalka, Tehsildar Kalka, Panchkula-133302, Haryana
8. The Director, Town & Country Planning Department, Haryana, Directorate of Town & Country Planning Haryana, SCO-71-75, Sector-17C, Chandigarh-160017
9. Senior Town Planner Panchkula-Cum-Chairman, Building Composition Committee, HUDA Complex, Sector-6, Panchkula-134109
10. Deputy Excise & Taxation Commissioner, Mini Secretariat, Deputy Commissioner Office Complex, Sector-1, Panchkula-134109
.....Proforma Parties 4 to 10
Argued by: - Complainant no.1 in person and also on behalf of complainant no.2.
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Complaint case No. | : | 205 of 2018 |
Date of Institution | : | 07.05.2018 |
Date of Decision | : | 28.06.2018 |
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties no.1 to 3.
4. Mrs Keshni Anand Arora, Additional Chief Secretary & Finance Commissioner Government of Haryana, Revenue Department, New Secretariat, Sector-17C, Chandigarh-160017
5. Secretary Revenue-1, Govt of Haryana, Inspector General Registration/Director Land Records, New Secretariat, Sector-17C, Chandigarh-160017
6. Deputy Commissioner-Cum-Registrar, Panchkula, Mini Secretariat, Sector-1, Panchkula-134109, Haryana
7. Tehsildar-Cum-Sub-Registrar Kalka, Tehsildar Kalka, Panchkula-133302, Haryana
8. The Director, Town & Country Planning Department, Haryana, Directorate of Town & Country Planning Haryana, SCO-71-75, Sector-17C, Chandigarh-160017
9. Senior Town Planner Panchkula-Cum-Chairman, Building Composition Committee, HUDA Complex, Sector-6, Panchkula-134109
10. Deputy Excise & Taxation Commissioner, Mini Secretariat, Deputy Commissioner Office Complex, Sector-1, Panchkula-134109
.....Proforma Parties 4 to 10
Argued by: - Complainants in person.
=====================================================
Complaint case No. | : | 206 of 2018 | |
Date of Institution | : | 07.05.2018 | |
Date of Decision | : | 28.06.2018 | |
.....Complainants.
Versus
Registered Office:- DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
3. Sh Manoj Talwar, Director & Authorised Representative of DLF Homes Panchkula Pvt. Ltd., Regd. Office at 12th Floor, DLF City, Phase-III, National Highway-8, Gurgaon through its Managing Director.
.....Opposite Parties no.1 to 3.
4. Mrs Keshni Anand Arora, Additional Chief Secretary & Finance Commissioner Government of Haryana, Revenue Department, New Secretariat, Sector-17C, Chandigarh-160017
5. Secretary Revenue-1, Govt of Haryana, Inspector General Registration/Director Land Records, New Secretariat, Sector-17C, Chandigarh-160017
6. Deputy Commissioner-Cum-Registrar, Panchkula, Mini Secretariat, Sector-1, Panchkula-134109, Haryana
7. Tehsildar-Cum-Sub-Registrar Kalka, Tehsildar Kalka, Panchkula-133302, Haryana
8. The Director, Town & Country Planning Department, Haryana, Directorate of Town & Country Planning Haryana, SCO-71-75, Sector-17C, Chandigarh-160017
9. Senior Town Planner Panchkula-Cum-Chairman, Building Composition Committee, HUDA Complex, Sector-6, Panchkula-134109
10. Deputy Excise & Taxation Commissioner, Mini Secretariat, Deputy Commissioner Office Complex, Sector-1, Panchkula-134109
.....Proforma Parties 4 to 10
Argued by: - Complainants in person.
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Complaints under Section 17 of the Consumer Protection Act, 1986
BEFORE: JUSTICE JASBIR SINGH (RETD.), PRESIDENT.
MR. DEV RAJ, MEMBER.
PER JUSTICE JASBIR SINGH (RETD.), PRESIDENT
By this order, we propose to dispose of the aforesaid nine (09) consumer complaints. Arguments were heard in common, in the above cases, as the issues involved therein, except minor variations, here and there, of law and facts are the same. At the time of arguments, on 09.05.2018, it was agreed by the complainants, who appeared in their respective cases, that, in view of above, all the nine complaints can be disposed of, by passing a consolidated order.
“ In these three cases, the Opposite Parties have offered possession in October 2016 and November 2016, asking the complainants to deposit the amount(s) within six months. As already discussed in Para 39 above, in case, any allottee is eager to get possession, he/she will complete formalities and deposit the amount before the period of six months, and pay the amount towards demand raised, except the demands towards, contingent VAT deposit and Advocate charges and Stamp duty, if any, and as and when, amount is deposited and necessary documents are submitted, possession will be handed over to complainant(s), by the Opposite Parties within 3 weeks. The Opposite Parties, in each of these cases, are, jointly and severally, directed as under:-
(i) | To hand over physical possession of the unit(s), allotted in favour of the complainant(s), complete in all respects, after removing the snags pointed out, to the complainant(s), within a period of 30 days, from the date balance payment is made/documents are completed by the complainant(s). |
(ii) | Execute and get registered the sale deed in respect of the unit(s), in question, within one month from the date of handing over of possession to the complainant(s). The stamp duty, registration charges and incidental expenses, if any, shall be borne by the complainant(s). |
(iii) | To pay compensation, by way of interest @12% p.a., on the deposited amount, to the complainant(s), with effect from 14.12.2014, 19.11.2013 & 26.12.2013 respectively up-till two months from the date of offer of possession i.e. up-to 14.01.2017, 28.12.2016 & 25.12.2016 respectively, within 45 days, from the date of receipt of a certified copy of this order, failing which, the said amount shall carry penal interest @15% p.a., instead of 12% p.a., from the date of default, till realization. In case, the Opposite Parties fail to deliver possession within 30 days from the date of making payment by the complainants, for such delay, beyond 30 days, compensation by way of interest @12% p.a. on the deposited amount for each month, till possession is delivered, shall be payable by 10th of the following month and failure shall entail penal interest @15% p.a. instead of 12% p.a. till payment is made. |
(iv) | Pay compensation in the sum of Rs.1,50,000/-, in each case, on account of mental agony, physical harassment and deficiency in service and Rs.35,000/- as litigation costs, in each case, to the complainant(s), within 45 days from the date of receipt of a certified copy of the order, failing which, the said amount shall carry interest @12% p.a., from the date of filing the complaint(s) till realization. |
In all these complaints, as agreed between the parties, the Advocate Charges shall not be charged by the Opposite Parties. The actual expenditure for registration of Sale Deed(s) besides Stamp duty and Registration charges, shall, however, be borne by the complainant(s).
As agreed, the amount of contingent Vat deposit will not be insisted upon at this stage, subject to furnishing an affidavit by the allottee to make the payment as and when demanded by the Government. The amount of contingent vat, shall be payable by the complainant(s) as and when the same becomes payable by the Opposite Parties to the Government. The complainant(s) shall deposit contingent vat within three weeks from the date the same is paid by Opposite Parties to the Government and the complainant(s) are informed of this fact. Delay beyond three weeks from the receipt of notice shall attract simple interest @12% per annum.”
It is admitted case that the said execution application was disposed of vide order dated 27.02.2018. This Commission, after making reference to the order passed and relief granted to the complainants in consumer complaint no.837 of 2016 and interim order passed on 31.07.2017 in execution application no.210 of 2017, disposed of the said execution application by observing as under:-
“ During pendency of this execution application, in terms of order passed by us, possession of the flat/unit was handed over to the decree holder(s) on 05.07.2017. Thereafter, vide order dated 31.07.2017, directions were issued to the judgment debtors to get the sale deed executed qua the unit, in question. At that stage, some dispute arose between the parties. It is apprehension of the decree holder(s) that when raising construction, the judgment debtors have committed some violations of law. Be that as it may, at this stage, we cannot give any finding qua that. To save the rights of the decree holder(s), it can only be directed that in case, in future, any wrong/defect is found by any of the legal authorities including the Court and in that event, in case of any loss caused to the decree holder(s), the judgment debtors shall indemnify the decree holder(s) to the extent of loss caused.
During these proceedings, draft of the sale deed was also handed over to the decree holder(s) by the judgment debtors. Qua some conditions incorporated therein, the decree holders have raised some objections.
We are of the opinion that probably while dealing with this execution application, it is not possible for us to decide those issues. However, liberty shall remain with the decree holder(s) to file a separate complaint, if need be, in future.
It is on record that till today, the decree holder(s) has/have not paid any amount payable towards stamp duty and registration charges. It is stated by the decree holder(s) that on getting intimation from Registering Authority, he/they will purchase the stamp papers for execution of the sale deed and get the sale deed drafted, as per the draft provided by the judgment debtors, from a person of his choice and then sent a photocopy of the draft sale deed to the judgment debtors and also intimate them the date of getting the sale deed executed. On the date given, the authorized representative of the judgment debtors will attend the office of the Registering Authority and get the sale deed executed.
With above observations, this execution application and the other miscellaneous applications bearing Nos.824 of 2017, 967 of 2017 & 27 of 2018 stands disposed of.
Certified copies of this order be sent to the parties, free of charge.”
We are of the considered opinion that the complainants are remiss in not performing their part of the conditions imposed upon them, vide order dated 27.02.2018, in execution application no. 210 of 2017. Vide the said order, they were directed to make payment towards stamp duty and registration charges. Further liberty was granted to them to purchase stamp papers of their own and get the sale deed drafted as per the provisions of draft of sale deed, which was made available to them, during those execution proceedings and then sale deed be registered. However, it appears that when amount was to be paid towards stamp duty and registration charges, the complainants immediately started racking objections to each and every clause of draft of the sale deed, which was available with them, when their execution application was pending execution. Neither in the original consumer complaint bearing no.837 of 2016 nor in the execution application no.210 of 2017 filed before this Commission by the complainants, issues were raised, which are now being raised in the second/present complaint.
No relief has been claimed against opposite parties no.4 to 10. They have been impleaded only to facilitate collection of evidence. Further, serious issues were raised qua terms and conditions of the existing buyer’s agreement, which were incorporated in the draft of sale deed and also qua increase of area of the unit. It is necessary to mention here that the above said issues have already become final, when original complaint bearing no.837 of 2016 was decided wherein, issue raised by the complainants, regarding increase in area of the unit, in question, was ignored by this Commission and further they were directed sign requisite documents like maintenance agreement etc., which they, as per impression gathered, have signed. If those very terms and conditions are incorporated in the sale deed, possibly they cannot raise any objections. In a way, we can safely say that if the complainants were not satisfied with the observations made when their consumer complaint bearing no.837 of 2016 was allowed, vide order dated 31.03.2017 and further when execution application no.210 of 2017 was disposed of on 27.02.2018, they were free to file an appeal/revision against the above said orders before the National Commission. They choose not to do so and on disposal of execution application no.210 of 2017, on 27.02.2018, they immediately racked up many more issues. The complainants cannot be allowed to bifurcate the claim and file successive complaints, one after another, qua dispute between the parties. Most of the issues which have been raised now, were available with the complainants, when filing consumer complaint bearing no.836 of 2016 and execution application bearing no.210 of 2017. Otherwise also, if this complaint is entertained, it would amount to collecting of evidence and calling of all the witnesses etc. which will involve a huge time spending. The proceedings before this Commission, under the Act are summary in nature and such issues raised by the complainants, now in this complaint, need to be referred to some other Fora, where those can be decided after leading detailed evidence/summoning of witnesses for detailed inquiry. Under similar circumstances, similar view was taken by the National Commission, in the case of M/s Citimake Builders Pvt. Ltd. Vs. Samata Sahakari Bank Ltd., consumer complaint bearing no.141 of 2009 decided on 16.10.2012.
Pronounced.
28.06.2018
Sd/-
[JUSTICE JASBIR SINGH (RETD.)]
PRESIDENT
Sd/-
(DEV RAJ)
MEMBER
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