IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHA
Monday the 30th day of November , 2011
Filed on 28-07-2011
Present
- Sri. Jimmy Korah (President)
- Sri. K. Anirudhan (Member)
- Smt. N. Shajitha Beevi (Member)
in
C.C.No.261/2011
between
Complainant :- | Opposite party:- |
Mr. Sunil Kumar, S/o Lakshmanan Pillai, Sunil Bhavan, Avalookunnu .P.O, Alappuzha.- 688006. Represented by his father and next friend Mr. Lakshmanan Pillai, S/o Chellappan Pillai, Sunil Bhavan, Avalookunnu. P.O., Alappuzha. | Divisional Manager, United India Insurance Company Ltd, Divisional Office, Sharada Shopping Complex, Mullackal, Alappuzha- 688010 (Adv. C. Muraleedharan, Alappuzha.) |
O R D E R
SRI.JIMMY KORAH (PRESIDENT)
The complainant case in a nutshell is as follows:-The complainant availed an insurance policy for his residential building from the opposite party. On 24th or 25th November 2009 a coconut frond fell on the complainant’s residence and the house got damaged. At the material time, the policy was in force. To repair the damage caused an amount of Rs.1110/-(Rupees One thousand one hundred and Ten only ) was required. The complainant preferred a claim for the said amount from the opposite party. The opposite party on unreasonable grounds repudiated the complainant’s claim. The complainant sustained a loss of Rs.15000/ -( Rupees Fifteen thousand only ) due to the non-revamp of the damage of the residential building. The opposite party committed deficiency of service. Feeling aggrieved, the complainant approached this Forum for compensation and other relief. Notice served. The opposite party turned up and filed version. The crux of the opposite party’s contention is that the damage the complainant’s house sustained is not covered by the material policy. According to the opposite party, as per the policy the damage directly occurs from cyclone, tornado etc alone could attract the benefit of the policy. No damage is caused to the complainant. The opposite party does not commit deficiency of service. The complainant is disentitled to any relief. The complaint is only to be dismissed with cost to the opposite party, the opposite party forcefully contends.
The complainant’s evidence consists of the testimony of the complainant and the documents marked as Exbts AI& A2. On the side of the opposite party, Exbt B 1 to B5 were marked .
Bearing in mind the contentions of the parties, the questions that arise before us for consideration are:-
(a) Whether the damage to the complainant’s house was caused by the falling ` of coconut foliage?
(b) If yes, whether the said damage is covered by the material policy?
(c) Whether the complainant is entitled to relief?
We went through the materials available on record. It appears that the policy is not disputed. It also appears that the damage the complainant’s house sustained or the manner in which the same occurred has not been seriously challenged by the opposite party. What is forcefully contended is that the damage the complainant’s residential building sustained is not covered by the policy the complainant availed. With this contention in mind, we meticulously perused the conditions of the policy. On a close scrutiny of the same it seems that the policy is one for covering all sorts of damage that emanate naturally. The policy will be meaningless if it is interpreted in the way the opposite party did. It sounds strange rather unrealistic to construe as if the policy is covered only to the accidents caused due to cyclone, Tornado etc. As we have already observed, the opposite party has not seriously challenged the nature of the damage or the manner in which the same is caused. In this context, the contention of the opposite party does not inspire confidence in the mind of this Forum. Needless to say, going by the entirety, the complainant case sounds probable and merit acceptance.
6. In view of the facts and findings of the discussions made herein above, the opposite party is directed to payout to the complainant an amount of Rs.1110/-(Rupees One thousand one hundred and ten) with 9% interest from the date of the complaint till the recovery of the said amount. The opposite party is further directed to pay a compensation of Rs. 1000/- ( Rupees One thousand only ) and a cost of Rs. 500/- (Rupees five hundred only) to the complainant. The opposite party shall comply with the order of this Forum within 30 days of receipt of the same.
The complaint is allowed accordingly .
Pronounced in open Forum on this the 30th day of November 2011.
Sri.Jimmy Korah
Sri.K. Anirudhan:
Smt. N.Shajitha Beevi
Appendix:-
Evidence of the complainant:-
Ext. A1 - Insurance form dated 26/11/2009 to 25/11/2019
Ext.A2 - Letter dated 26.07.2011 given to complainant by opposite party
Evidence of the Opposite party:-
Ext.B1 - Insurance Form dated 26/11/2009 to 25/11/2019
Ext.B2 - Insurance Forum
Ext.B3 - Claim Form dated 26/07/2011
Ext.B4 - Dated 25/07/2011
Ext.B5 –Letter dated 26.07.2011
// True Copy //
By Order
Senior Superintendent
To
Complainant/Opposite Parties/S.F.
Typed by:- sh/-
Compared by-